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Error code 2006 on new Iphone software

I upgraded to the new software and my phone won't work. Each time I try to restore I get an error message of 2006. I have tried rebooting and a new USB cord and two different ports. Any ideas

MacBook Pro, Mac OS X (10.5.8)

Posted on Sep 14, 2009 11:16 AM

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6 replies

Sep 17, 2009 8:42 PM in response to Ingo2711

Sorry I can't offer you a solution. But I can tell you what's happening for me and it may avoid you wasting time trying things that aren't going to work. I’ve been an Mac evangelist since '86. I started out with the first of the SE range and have extravagantly spent my way through just about every product ever designed out of Cupertino.

So not surprisingly, among all our other current Apple equipment is an as-new condition 16GB 3G iPhone. Bought 100% legitimately here in NZ from Vodafone for use in New Zealand and, until attempting the 3.1 firmware upgrade, working perfectly.

Thanks to the 3.1 upgrade, it's now a brick, stuck in "recovery mode".

Apple Support Centre staff (and when you live in NZ, you have to phone Australia) have been polite but of no help. They kid me that they don't even know there's a problem (maybe they don't read Apple’s Support Forums).

Technical advisory docs TS1275, HT1808, HT1224 and HT1766 have all been thoroughly tried. The restore-from-recovery-mode has been attempted 5 times from 3 different computers (two iMacs and one Windows).

So earlier this week the iPhone was sent for "repair" to Apple's NZ repair agent MobilefoneRepair.com in Auckland (at the other end of this country), who have confirmed what we already knew. That is, that the phone cannot be repaired. What a surprise.

But unfortunately, because it's just 66 days out of warranty, we're having to wait forever for someone deep in the bowels of Apple to make a decision about what should be done next.

Here at this end of the world, I feel pretty brassed off. Particularly that the iPhone turned into a brick only after following Apple's own technical advisory that the iPhone should be upgraded to v3.1 !

And Vodafone NZ’s support desk? Don’t make me laugh!

Error code 2006 on new Iphone software

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