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Mime Attachment

I have my work Email "Groupwise" forwarded to my iPhone. Was working fine until the 3.1 upgrade, now the body of my emails read "Mime Attachment" and I'm unable to open. Anyone have any suggestions on how to fix?

MacBook Pro, Mac OS X (10.5.8)

Posted on Sep 14, 2009 11:29 PM

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Sep 15, 2009 5:39 AM in response to JimMiller

I have my groupwise forwarded to iPhone via Yahoo Mail. Worked fine until I upgraded to 3.1 yesterday, now only get the To: and From: fields and a message, This email has no Content.

Tried everything on the GW,and iPhone end, has to be a bug,,,,uh I mean undocumented feature.

How does one "roll back" to 3.0.1?
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Sep 15, 2009 10:04 PM in response to StriperMan

After playing around for several hours I figured out that if you delegate the message, instead of forwarding it seems you can then at least read the body of the message. I haven't received any attachments to see if I'll be able to open them while in delegate mode.
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Sep 16, 2009 2:19 PM in response to JimMiller

how do you delagate your email account? before the upgrade email was working great no problems. I have windows mail on computer, groupwise from work. groupwise forwards email to windows mail address was able to open main on iphone now i receive mail subject shows but no content. only the mime page shows can not open on iphone. other email other than groupwise arrives and able to open and shows content.
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Sep 16, 2009 11:48 PM in response to mmacaulay

Go into Groupwise and open rules. Instead of forwarding choose delegate all incoming email and type in the email address you want it delegated to. It will still show up in your inbox in groupwise and also send it to the email address you choose. I use MSN and it has been working since I did this yesturday.
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Sep 17, 2009 8:35 AM in response to StriperMan

One cannot roll back to 3.0.1, because the baseband has been upgraded in 3.1. I'm upset because I can no longer receive eml attachments either. Please leave feedback so Apple can fix it on the next iPhone update because they don't read these forums.

http://www.apple.com/feedback

The more people leave feedback about the same thing, the more likely they are to change it.
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Sep 22, 2009 2:28 PM in response to JimMiller

Same problem here. Groupwise forwarded emails worked fine before 3.1 upgrade. Now arrive as mime attachment and unable to be opened on the iPhone. Really difficult to work without access to mail. Does anyone know if there a roll-back option to 3.0?

Regards,
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Sep 22, 2009 4:50 PM in response to JimMiller

I have no idea what 'delegating' is but thank you so much for finding a solution to this problem! My work uses Groupwise too (and I despise it!). I was all set with forwarding my email to my Yahoo account and then I updated my iPhone and bam! No content on my emails...

It seems like every time that I do an update I have some other glitch that I have to find a solution to. I love my phone but these frustrating things are getting a bit much.

The delegate rule works perfectly!! Thanks again.
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Sep 24, 2009 6:31 AM in response to MOBD

I have the same issue with my Groupwise account! Very frustrating but thank you for the workaround. The only problem is that I can now no longer reply to the person who sent the original message because they are not shown as the sender, I am. Since there is no attachment now with an associated independent sender, I cannot simply reply. I have to look up who the sender was and type in their e-mail.
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Sep 25, 2009 6:11 AM in response to JimMiller

Hope this helps, but it is not much.

I too had this problem. Probably one of the first. I was in constant contact with support via email, etc. Finally to get me off their back I was told by phone support that "I probably had a bad hard drive in the phone, go to the apple store and get it replaced". So I did. The resident Genius was little help but finally said they would reload 3.01 for me. He did and all is well.

When syncing my phone I choose not to update. I tried the delegate option (which I found online, apple knew nothing about it) but I prefer the forward. Maybe if enough people leave negative feedback and demand a rollback, it may get the point across to apple.
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Oct 13, 2009 12:26 PM in response to phojesco

I too have the problem and use Groupwise. I don't see the Delegate option in the Rules tab. I am always on the road and have found the remote internet interface to Groupwise to often have different functionality than the direct attach in the office.

Could this be why the Delegate option is not there? Or have our system administrators decided not to implement it?
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Mime Attachment

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