Itunes application cannot be opened/ error code 13014

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Level 1

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Itunes application cannot be opened/ error code 13014

I don't understand it but I have had itunes for years and my Mac have worked so well. Now all of a sudden my itunes just will not open??? I get a message" iTunes application cannot be opened. An unknown error occurred (13014)"

I have tried to download iTunes again but can't do that either.I get "cannot create file" message. Have read others discussions and tried deleting " iTunes Library Genius.itdb" which have worked for many but does not work for me. I really do not know what to do?????

Powerbook G4, Mac OS X (10.4.10)

Posted on Sep 14, 2009 11:56 PM

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Answer 1

Best reply

jcv

Level 2

425 points

Sep 15, 2009 11:33 AM in response to Pumpkin pie

Have you tried to repair your permissions and restart?

Restarting often clears up unusual behavior... especially when it sounds like more than one problem.

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Answer 2

Sep 16, 2009 5:49 PM in response to Pumpkin pie

When I get this error I reopen itunes with the "option" key pressed and then choose my itunes library file on the NAS and itunes opens as it should.

Doesn't happen every time I open itunes and has happened on other computers I use.

Maybe there is a intermittent issue with having the entire itunes folder on my NAS and used by multiple computers? I only have itunes open on 1 computer at a time. I have used a "alias" and a symbolic link to point to the NAS itunes folder from each computer and have had the error with each.

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Answer 3

Pumpkin pie Author

Level 1

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Sep 17, 2009 9:03 AM in response to SeattleGriff

Will try both of your suggestions! Thanks.

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Answer 4

Pumpkin pie Author

Level 1

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Sep 17, 2009 10:16 AM in response to jcv

jcv, I tried your suggestion to repair permissions and restart and it seems to be working again. Thank you!

Thanks SeattleGriff for taking the time to reply.

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Answer 5

sstoker

Level 1

0 points

Nov 26, 2011 10:32 AM in response to Pumpkin pie

This error can also occur if the drive that the iTunes library is on has no available space. I found that out after deleting and reinstalling iTunes 5 times. Thanks a lot Apple for the awesome error messages! Apparently a full drive should display an unknown error.

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