1702 Views 1 Reply Latest reply: Sep 15, 2009 5:45 AM by planb77
Sadly, there isn't much else Apple can do for you in this situation. However, I can tell you that there are a few other methods that can be used to retrieve your iPod's serial number other than from off the unit itself. Check out this Apple support document for more information. Hope it helps.
[iPod: How to find the serial number|http://support.apple.com/kb/HT1459]