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Can not restore iPod touch -error #1604

1583 Views 1 Reply Latest reply: Sep 15, 2009 10:19 AM by Steve M. RSS
Jumpwar Calculating status...
Currently Being Moderated
Sep 15, 2009 6:03 AM
So here is the situation:

I have a 32GB iPod 2G and two days ago I tried to upgrade the software to 3.1 and because the backup was taking so long I let it run overnight. Yesterday morning I noticed an error showing (can't remember what it said exactly) saying the update failed.
Ever since my iPod is only telling me to connect it to iTunes which is telling me that I have to restore my iPod but trying so always fails and iTunes tels me that error #1604 occured (all the time!!)

I already tried every last advice I found here http://support.apple.com/kb/TS1275 including using a different PC ,other cables / ports etc.

I would be grateful for any help
iPod touch 2G
  • Steve M. Level 5 Level 5 (4,740 points)
    Currently Being Moderated
    Sep 15, 2009 10:19 AM (in response to Jumpwar)
    I had this exact same problem. I was able to solve it by connecting to one of the USB ports on my Mac instead of using the powered USB hub that I had been using. I notice you say you've tried different ports, have you tried on of the ports directly on your Mac (or PC)?

    Message was edited by: Steve M.
    iMac G4 17 inch, 1 GHz, 1 GB RAM, Mac OS X (10.4.11), Iomega triple interface 250 GB HD, APC UPS

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