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Print "On Hold (Authentication Required)"

I have a Samsung SCX-4200 printer with the 64 bit dirver installed and connected to my Imac and two macbooks wireless connected. I have shared printing option for everyone access so anybody can print using this printing. Every time that I tried to print from the notebooks the printing failed. It always prompt to enter either the username/password or as a guess and when I look at the print status it says "On Hold (Authentication Required)". Nothing seems to work, I have tried uninstalling and re-adding the printer , and keep getting the same error. I tried to reset the printer via CUPS and it didn't work either. Printing worked just fine before I upgraded to Snow Leopard on the tree macs. Does anyone know how to solve this problem?

Imac/Macbooks, Mac OS X (10.6.1)

Posted on Sep 16, 2009 11:19 AM

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11 replies

Oct 18, 2009 1:29 PM in response to Mdilucca

Hey guys, I spoke too soon. I tried the below steps, and they worked perfectly:

here is the solution:

1. Make sure you are running the newest SL update: 10.6.1
2. go to print/fax settings, right-click on the printers listed and reset all printers.
3. Add the printers back in, make sure sharing is turned on

Try a test print to the networked printer and it should work.

Nov 5, 2009 11:52 AM in response to Mdilucca

I had this same problem and read somewhere in this discussion board the solution but could not find it now to thank that person and "quote" the solution they provided.

I have a MBP using OSX 10.6.1 in an office network with a printer for myself and my assistants connected in a PC. The printer is an HP LaserJet 1320 on a Dimension 3100 Dell computer.

Every time I printed from my MBP the printing window would show up and would give me the (on hold authentication required) status. When I click "resume" it would pop up a login window and i would login my usual account that exist on the network. (username) & (password). but this has never worked over the last 4 months. i've resorted to printing the file on pdf format. saving it on a shared drive. then VNCing to the PC the printer is connected to and print from there. Really unprofesional and embarrassing for Mac 😟

Today i saw one comment that said instead of just typing the regular (username) & (password) that instead and add the (domainname\username) then (password). instead of just (username).

Now printing away. Almost i wanna keep printing all day just to celebrate the moment. hope it works for you too. I really wanted to give credits to whom it is due but lost it between reading the post and creating the account to be able to post my thanks. Whoever you are, THANKS!

Print "On Hold (Authentication Required)"

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