iTunes 9 error (-3259) and Firewall Port 3689

I get the same here, with an itunes shared library on a Western Digital MybookWorld Edition (white light). Western has never answered to me with a successful trick. So Apple, maybe?

same here aka bump!

Same problem here, except I get error message -3260, says I need to allow port 3689, won't allow itunes to connect to NAS hard drive (Iomega ix2) wirelessly.

I have this same error---seriously, no answers yet? I'm trying to connect 2 Macbook Pros, and it did work (happily) at first, and now gives us the annoying error. We don't have the firewalls on at all, so I'm at a loss as to why we'd get this error.

Help?

I'm having the same problem.

I think I may have found the solution. I turned off my file sharing a few weeks ago because I was using a hotel network. When I turned it back on, it works again.

Try this:

-System Preferences
-Sharing
-I clicked only "File Sharing"

And that worked for me. Good luck!

i have a similiar product (MyBookWorld white light), and i have similiar problem..
i connect MyBook to AirPort Extreme Gigabyte, but i have this problem when i connect MacBook Pro as WireLess as Wire....
how to resolve this problem?!

I have a similiar product (MyBookWorld white light), and i have similiar problem, error message -3260...allow port 3689 when connecting to MyBookWorld itunes server.

I eventaully looked at the itunes server logs and found some of the mp3 files could not be indexed and caused the itunes server to crash. I deleted the files in question and worked fine.

Here is the summary of how I found the files
1. Log on to Mybookworld web and turn off/on itunes service.
2. Log on to the itunes server webfront (also known as Firefly) http://mybookworld IP address:3689.
3. Go the Configuration page of Firefly web front and turn on server logging. Specify the file name and location e.g /etc/mt-daapd.log. Change the log detail level to at least 5.
4. Restart the itunes service from MyBookWorld web front.
5. Read the itunes server log either by using Terminal or FTP the file to your MAC. You need to enable SSH on MyBookWorld before you can authenticate via Terminal or FTP. Basic Unix knowledge is required.

For more info http://wiki.fireflymediaserver.org/Troubleshooting

Thanks! That worked for me as well!

I'm having the 3689 problem [see other discussions on this topic] and I do have FileSharing checked as ON in SysprefsSharing...So it may be an answer for some, but not all. It may depend on whether it's only the 'iTunes9 -3259" error or whether it's an AppleTV and 3689 error...Filesharing doesn't help the AppleTV issue at all.

I too had the same error and was able to solve it. The error resulted because of MyBookWorld was not accessible via iTunes from any of my computers. I updated the firmware on my MyBookWorld and rebooted the unit and it worked. This is what I did ...
1. Logged into MyBookWorld as the administrator
2. Switch to 'Advanced Mode' (this link is in the upper right)
3. Then clicked on the 'Update' icon.
4. Followed the update wizard from there.
Note: Once the update wizard moves to the screen where it is waiting to reboot you need to be VERY patient. My update and reboot took almost 15min; the screen said it could take up to 30min. You don't want to mess this up because you may cause your MyBookWorld to become inaccessible.

Good luck.

Same issue with an Iomega StorCenter as the original post. File Sharing is "on" (AFP).

The MyBookWorld solution pertaining to the iTunes logs may have a parallel in the Iomega device, but I'm not sure what it is.

In step 2 you say got to "http://mybookworld IP address:3689." I am having difficulty with this, the web browser doesn't seem to recognise the address and seems to be searching online as opposed to locally. Any suggestion?

Hi, I hope you did not enter into the web browser "http://mybookworld IP address:3689" literally. Mybookworld IP address denotes the IP address of your hard drive and the address depends on how your home network is configured.

If you are entering the correct IP address and still having the issue, it is likely the itunes server has stopped or halted during scanning.

Go back to basic - try access the Mybookworld web interface. If you can access that go into the advanced features and restart the itune server, you should then be able to access the itunes server on port 3689.

When I enter this my browser wants me to log in. I tried the admin account for myBook, but it just cycles back to the log in and says I have the wrong login. Any suggestions?