10 Replies Latest reply: Nov 30, 2009 4:37 PM by luvlabs
addchild314 Level 1 Level 1 (0 points)
Hey all,

I have a netgear WNR2000 router and an iPod touch 2g @ OS 3.0.1. Roughly every 24 hours I have to reset the router in order for the iPod to connect to the internet through it. This problem also happened before the OS upgrade. The network has WPA security and the wireless-N is disabled. Router firmware is up to date. 2 Windows PCs in the house have no connection problems through wireless. On a related note, my friends had the same model router in their house, and they had the same problem with their iPod 2g and their current-gen macBook running 10.5, but all 3 PCs in their house could connect.

Any ideas? especially why this seems to be a problem limited only to apple hardware?

Thanks

iPhone OS 3.0.1
  • F Shippey Level 7 Level 7 (21,500 points)
    Are you certain you have the latest router firmware installed?

    Check the Netgear website.
  • addchild314 Level 1 Level 1 (0 points)
    Yes, I am sure. I have been trying to troubleshoot this for 4 months, and have tried nearly everything except resorting to just "living with it."
  • F Shippey Level 7 Level 7 (21,500 points)
    You mentioned in your original posting OS 3.0.1 - since THAT was just for iPhones, I assume you mean 3.1.1?
  • addchild314 Level 1 Level 1 (0 points)
    Oops sorry. Yes, the latest iPod firmware, according to iTunes this morning. I don't have the exact firmware version handy, as I am at work. no iPod allowed here
  • addchild314 Level 1 Level 1 (0 points)
    Yes, 3.1.1
  • luvlabs Level 4 Level 4 (3,610 points)
    I used to run a Netgear N router as well and had the same issues. When it started dropping connections with the Windows laptops because of low signal strength, we kind of figured it was bad router.
    I never noticed it on my iMac because it was sitting about 2 feet away from the router. It was the iPod (running 2.1 at the time) that first had problems with decreasing signal strength. This was soon followed by my son's laptop. As soon as you reset the router, everyone was happy again - for a day or two. When it started having the same problem throughout the day, bye-bye.
  • addchild314 Level 1 Level 1 (0 points)
    Through trial and error, I have discovered that, for some reason, the router stops granting DHCP requests from apple products. Assigning the device a static IP and reserving the same IP on the router will solve this problem. This is only a problem with Apple products running any version of OS X. Now that the "what" is solved, the question is "why..."

    Thanks everyone for all your help
  • beanryboy Level 2 Level 2 (225 points)
    I, too, am having this problem. What's the way to resolve it for someone like me, that not techny enough....
    jason
  • chaimdan Level 1 Level 1 (0 points)
    How do I assign a static IP and which do I chose? Anyone care to share would be greatly appreciated.... I login to router and choose a certain IP for my mac?

    Thanks
  • luvlabs Level 4 Level 4 (3,610 points)
    The "why" is usually outdated router firmware or too few IP addresses allocated for the DHCP. In other words, it runs out of addresses it can assign. Check your router manual and increase the range of IP addresses that the router can use for DHCP.