You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Continuous error about Connection Failed

Hello,

I am having a really strange issue. I just upgraded to Snow Leopard an hour or so ago and so far everything is working fine in the sense that I'm able to get on the Internet, etc...

That said, I keep getting this error over, and over and over:

Connection failed

There was an error connecting to the server "Stanley". Check the server name or IP address, and then try again.

If you are unable to resolve the problem contact your system administrator

The problem is that "Stanley" is the name of an old, old home network or external HD (I can't remember which) but hasn't been in use in quite some time. I haven't even seen any references to it at all until this happened and I can't figure out where to tell the computer to stop looking for and trying to connect to this "Stanley" server.

In Console it says this:

mount_smbfs: can't get server address: syserr = Network is down
mount_smbfs: can't get server address `STANLEY. SMB.TCP.LOCAL':
Unknown host

Any ideas?

Thanks so much,

Kevin

Macbook, Mac OS X (10.6.1)

Posted on Sep 18, 2009 3:48 PM

Reply
88 replies

Feb 3, 2012 2:11 PM in response to MKadrie

I am with you.....Since I upgraded to Lion I get this anoying popup that it cannot to a server (a previous Time Capsule Network, I deleted years ago). It appears on several Apps (Address Book, iPhoto...) The strange thing is: I recently upgraded my MacBook and put a brand new hard disk in it. I did a clean install of Lion. I put back my old files from a backup. I did a hard reset of my Time Capsule, but today the popup came back. How is this possible?

Feb 6, 2012 2:05 AM in response to PBRDesign

I think you are right that this has to do something with my iPhoto library. I did a clean Lion installation and a hard reset of my Time Capsule.


My iPhoto Library was on an external HD so after the installation of Lion, I directed iPhoto to this library on the external HD.....and after that the popups reappeared.


I have this popup in the Contacts App, and that is because it is linked to the 'faces' of my iPhoto Library. As are Pages, Keynote and other Apps also linked to iPhoto, in order to add pictures into documents.


Knowing this: Is there any way to easier way to solves this than the suggestion made by PBRDesign? I have a library with more than 20.000 photo's. Do not want to go into all these.

Feb 6, 2012 4:47 AM in response to Jaap74

This makes some sense asw it started hapening after I upgraded to iPhoto '11. But I don't have iPhoto open when this is happening. Is there a reference running in the background that would be causing the computer to want to access the drives where the photos are stored? Is there a way to turn that off? This is just nuts.

Feb 6, 2012 5:09 AM in response to MKadrie

The photos causing the problem show up as a black screen when you double click them in iPhoto. The thumbnails display ok but not the individual photos. Try opening iPhoto and scroll quickly thru the photos. Make note of the Path to the ones that won't open up larger from the thumbnails. Then follow the steps I described. BTW, I had about 10 problem photos.

Feb 19, 2012 6:48 AM in response to kevin_alan

FWIW .. I've had this same issue since I purchase my new imac a few weeks ago.. this annoying pop-up window saying that the connection to an old long-forgotten external hard drive was not available...


I had transferred all my photos from my old imac (from iphoto6), and there have been a few others on these support threads who suggested going through all of your photos to see if there are any photos that have lost their "path" the where the photo was originally stored.


So, I have now patiently went through all of my 10,000 photos, and did in fact find dozens where the photo's link was "broken" (i.e. I click on the image showing in the thumbnail view and a BLACK screen comes up with a "!" or the screen would just go to full BLACK)...


So, yesterday I finished the clean up, and I am pleased to report that the CONNECTION ERROR has not come up in the past 24 hours... so this apparently was the cause of my problem.


Good luck to all of you

Feb 19, 2012 6:56 AM in response to jnspeer

Thanks,

this has been my suspicion and when I was last in iPhoto, I was getting the error at the same time iPhoto was saying it could not find the missing photos. But why now? It has never done this before I upgraded to the latest iPhoto. Why would it search for the drive without the program running. This may be deeper than just that, but I know that all of this started after I updated iPhoto. This could be a major flaw in the program.

Feb 24, 2012 2:55 PM in response to MKadrie

I'm at a company with 4-500 Macs & see this sporadically. Some never see it. Some see it chronically. We're seeing it with network servers (XServes), and it can happen on a machine that's never connected to the server in question. First time, no share.


An occasional workaround is to add in your log-in name and the "at" symbol before the name of the server you're trying to connect to.

For instance, if you're trying to connect to a server called 'server' you would normally type that in to the connect to server dialog box, and it would connect to [afp://server].


Instead, add the following to make it look like this:

[afp://user_name@server] where 'user_name' is your log-in name.


We also discovered a longer lasting solution:

Files stored in either ~/Library/Preferences or ~/User/Library/Preferences beginning with edu.mit.Kerberos.* are storing or caching some kind of network authentication data, and it's getting corrupted or otherwise lost. Delete them and reboot.


I don't have confidence that this fixes the problem permanently, but it can work for a good long while. I've also seen it work for just a few days.


What I normally see is edu.mit.Kerberos in ~/Library/Preferences, and edu.mit.Kerberos.IdentityManagement.plist in ~/User/Library/Preferences.


These files obviously store Kerberos information, but it would be nice to know what activity or network setting is interfering, and how to prevent that from happening in the first place. It's a real pain.


For us, it started with Snow Leopard. We're just now moving to Lion, so we'll see how it's handled under that OS.

Feb 28, 2012 12:44 AM in response to jnspeer

This gives hope...I was working on a Photo Book in iPhoto and the popup came every 2 minutes! So I will go to my entire library (it will cost a lot of time) to find broken links. Please keep us updated if the popup comes back.


As we now are nearly certain that this issue is 'iPhoto' related, I will make a post in the iPhoto section with a link to this threat.

Mar 7, 2012 12:24 AM in response to jnspeer

Happy to say that I now am 24 hours without the connection error popup!


An easy way to detect the broken images is to startup iPhoto holding the 'option' and 'command' button. I took a screenshot from the web, but I selected the 2nd, 3rd and 4th checkbox.

User uploaded file

Then be patient.....iPhoto will now detect the photo's that have broken links. At some point a popup comes up that iPhoto cannot detect a picture. iPhoto asks you if you want to search for the Photo. I just noted the picture file name and pressed cancel. After a few hours the whole library was searched and I had 20 pictures that couldn't be detected. Then I used spotlight to try to find these picture files. I seemd they were on an external HD. Based on the thumbnail I now I now knew which pictures were causing the error. I went back to my iPhoto library, found these pictures and deleted them. Emptied the trash (do not forget!). Then I imported the picures from the external HD.

Continuous error about Connection Failed

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.