5 Replies Latest reply: Sep 21, 2009 2:42 AM by Winston Churchill
eavant Level 1 Level 1
Everything shows that the movie is downloaded but the screen is white. I have done everything i know to do. Anybody?

Dell Inspiron 1525, Windows Vista
  • Ramjets Level 1 Level 1
    Same thing is happening to me. But in the download window it shows download progress at snails pace. Eventually (hours) it is there but is only "white". I am using Apple TV 2. It charges for the movie as well!
  • dave_canada Level 1 Level 1
    Hey there, recently bought the apple TV and as soon as i bought some HD TV shows - same issue! One work around i noted was that after playing, and getting white screen - pause it, then start playing again and things seem to work - watched hole TV show after previously dealing with 30 mins of seemingly watching a bizzard at North Pole!

    Must say i think since last update, have not noticed again - so update!?

    dave
  • Winston Churchill Level 10 Level 10
    expertise.macosx
    Mac OS X
    Welcome to the  Discussion Forums

    de/re authorise your itunes library.
  • Ramjets Level 1 Level 1
    Can I get some clarification? You said de/re authorize the iTunes LIBRARY? Do you mean to say de/re authorize the "computer" as noted in the iTunes 'STORE' dropdown menu? This will solve the creepingly SLOW download that never seems to make it? Thanks!

    R
  • Winston Churchill Level 10 Level 10
    expertise.macosx
    Mac OS X
    For the avoidance of doubt: My response was made to the OP, you do not appear to have the same issue.