iTunes Store keps forgetting my password

My password is fine, it logs me in and allows me to purchase from the iTunes Store.

The problem is even though I check the "Remember password for purchasing" box, EVERY time I purchase, I am asked for this password.

This has only started since iTunes 9. Is this a bug or did some specific preference get corrupted?

Mac Pro (2x3 GHz Quad-Core Intel Xeon), MacBook Pro (2.8 GHz/Late 2008), Mac OS X (10.6.1), All software and firmware is up to date.

Posted on Sep 18, 2009 9:19 PM

Reply
18 replies

Sep 20, 2009 8:20 AM in response to Frozo

Hey, I could be a ******* and suggest you try the top of this http://static.agilewebsolutions.com/1password/user_guide/itunes.html but maybe looking in that keychain thing and deleteing it and trying again (no idea what that really is as I don't use mac). Ive got the same problems but on vista, and same on 2 other vista machines on itunes 9. I've removed and re-installed afew times, tried cleaning the registry while it was removed and I'm getting the feeling I will have to learn to live with it.

<edited by host>

P.S. Chocolate mint chip is my favourite, and I'm very glad Mike Johnson12 informed us of his password saving preferences, it really helped the topic.

Sep 20, 2009 9:37 AM in response to Mike Johnson12

I don't really think so, that's why I posted it where I did. I was simply stating the same problem occurs on non mac versions of iTunes and the simple, normal remedies to fix something similar to this do not work. And from what I can gather about that KeyChain thing you are able to add and remove profiles for different programs so it may be worth trying to remove the iTunes information and replacing it.

Oct 12, 2009 4:44 AM in response to Frozo

I have been experiencing the same problem since I upgraded to iTunes 9.

The keychain shows no signs of being corrupted or damaged in any way. Indeed I can't find any reference to "iTunes" in it at all.

So, for the sake of comforting others who are experiencing this same problem, it seems there's some kind of flaw that does not depend upon our own machines.

Nov 13, 2009 8:43 PM in response to Frozo

I have been having the same precise problem since upgrading to iTunes 9.

It will remember the password for all purchases made after I type in the password. The moment I quit iTunes, relaunch, and buy something new, it will require me to retype the password all over again.

Hasn't changed from 9.0, to 9.0.1, to 9.0.2

Really getting annoying.

Nov 21, 2009 10:15 PM in response to Frozo

Just by curiosity I dug around in the iTunes preferences for something else (+I'm trying to get iTunes 9 to stop automatically opening to the iTunes Store and open to my Library instead like it used to in iTunes 8+). In any case, I think I may have stumbled upon a fix for this issue for me. I went into the Advanced preferences, clicked the Reset button to "Reset all dialog warnings".

Since clicking the Reset button I had to make one attempt at checking the remember password check box, but never again.

I'm crossing my fingers this stays. But it looks like it's solved for me . . . for now . . .

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iTunes Store keps forgetting my password

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