6 Replies Latest reply: Dec 7, 2009 6:05 AM by lovedani
Mikael Level 1 (30 points)
Mac OSX and all drivers up to date as of 9/20//09, including the HP driver download. The Laserjet prints okay, in black ink -- but won't print any other color.

When I sent it a Word document with some red text, the printed output for those characters was light grey.

I'd been out of ink for the other colors, and changed all the cartridges yesterday with new ones. (All HP, no refills, etc.) The printer demo page prints okay when you press the appropriate buttons on the printer itself, so that's operating normally.

Ideas? I searched through the forum, but couldn't find anything.

MacPro twin Xeon, Mac OS X (10.6.1)