11 Replies Latest reply: Sep 22, 2009 6:08 AM by Kevin Thorne
Kevin Thorne Level 1 Level 1 (60 points)
I have a client with an iPhone 3G who has just got a 3GS. They are using a windows xp laptop.

They have a photo folder on the 3G (of pics taken on the 3G's camera) that I need to get onto the PC so I can copy it back on to the 3GS, but I can't figure out how to get the photo folder form the 3G to the PC. I can sync from the pc to the 3G, but not the other way round....anyone any thoughts?

imac 24", 2.8ghz extreme, 4gb ram, 750 internal hd, 500gb external, Mac OS X (10.5.8), G5/dual 2ghz/10.4, G4/dual 867mhz/10.4, ibook/933mhz/10.38, ipod touch/16gb
  • roaminggnome Level 10 Level 10 (92,460 points)
    You can e-mail them to yourself.

    The photo sync is ONE way - computer to iphone.

    The photos must have been synced from the PC in the first place, so they should still be on the PC.

    The iphone is not a back up device. The pics are optimized for viewing on iphone (reduced in quality) when they are sync to the iphone. They are not the same quality as the originally synced photos.
  • Allan Sampson Level 10 Level 10 (123,370 points)
    The transfer of photos from a computer to an iPhone via the iTunes sync process is a one way transfer process only - from the computer to the iPhone.

    Photos transferred from a computer to an iPhone are optimized for viewing on the iPhone as part of the iTunes sync/transfer process. The original resolution of these photos is reduced, which is why Apple doesn't support transferring these photos in the opposite direction.

    There are 3rd party paid utilities that provide for transferring these photos in the opposite direction, but such utilities are not supported by Apple and the original resolution of these photos will be lost in the process.

    What happened to the original photos on the computer these photos were transferred from?
  • Kevin Thorne Level 1 Level 1 (60 points)
    ah thanks.
  • Kevin Thorne Level 1 Level 1 (60 points)
    thanks, much appreciated. These images on the 3G were taken on the 3G though -- surely they would be sync'd to the pc?
  • jeffla Level 1 Level 1 (10 points)
    you can just connect the phone to a windows pc, go to file explorer, click on iphone, select the pic folder and copy them to your desktop. This worked on my 2g iphone and our 3gs's never altered.

    This only applies to pics taken with the phone, but you said they were so this should be easy.

    Jeff
  • Allan Sampson Level 10 Level 10 (123,370 points)
    Photos captured by the iPhone are stored in the iPhone's Camera Roll.

    When there are photos in the iPhone's Camera Roll, the iPhone is also detected as a digital camera when connected to a computer - the photos can be imported as with any other digital camera, which is not done by iTunes.

    What is used on your client's computer for importing photos from a digital camera?
  • roaminggnome Level 10 Level 10 (92,460 points)
    As provided, pics taken with iphone are not synced at all. They are treated differently.

    You import them the same way yo would import pics from any digital camera.
  • Adam Mac User Level 1 Level 1 (10 points)
    Hi Allan,

    When I sync my photos in iTunes on my 3G, the photos from my iphone go onto my mac, from what people are saying, this isn't the case but I have done it on numerious occasions. When I have a new set of photo's in my camera roll, I go to iTunes, sync the photo's and then the new pictures from my iPhone end up in iPhoto.

    Is this wrong then? From what I've read, it only works from Mac - iPhone, not iPhone - Mac

    Can you clarify this for me Allan,

    Thanks

    Adam
  • Allan Sampson Level 10 Level 10 (123,370 points)
    Sorry, but this is not the case.

    iTunes does not handle the importing of photos from the iPhone's camera roll. The selection under the Photos tab for your iPhone sync preferences with iTunes is for transferring photos from your computer to your iPhone only.

    With a Mac, you can use iPhoto for importing photos from a digital camera including from the iPhone's camera roll - if you use iphoto for photo storage and management on your Mac, or the Image Capture application. This is not possible with iTunes.
  • Adam Mac User Level 1 Level 1 (10 points)
    HI Allan,

    I must be doing it in iPhoto then. I could have sworn I'd done it in iTunes but obviously not.

    I think I must have used iPhoto to get an album onto my iPhone too, as I used the same application to do both moves ie phone - mac and mac - phone.

    Thanks for your speedy reply!

    Adam
  • Kevin Thorne Level 1 Level 1 (60 points)
    thanks! I'm not very good with PCs -- they make everything so hard!

    I'll try that.