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Finder crashes repeatedly under Snow Leopard

So, after updating to Snow Leopard from Leopard, I've got a problem with my Finder. Here's the deal...

Mac Mini, Intel Core Duo, 1.83ghz, 2gb

With Firefox 3.5 as the only active app, my Finder will crash while dragging files (jpg, pdf, flv) from 1 folder to another. It's not repeatable in any reliable way and doesn't always occur. I'd say 1 time out of 10 - 15 the Finder will crash and restart.

I've repaired permissions, cleaned all caches with Snow Leopard Cache cleaner, deleted Library/Preferences/com.apple.Finder.plist to no avail. Thought it may have been a third-party Quicklook generator left over from Leopard so I deleted the 2 generators which seemed relevant (folder.QLgenerator, flv.QLgenerator), restarted, still crashing.

Other potentially pertinent info... Have the latest version of Perian installed, problem occurs with or without Firefox being active.

I've pasted the crash long from a typical event. If anyone could help me decipher where to look I'd be eternally grateful (or at least really happy...). Thanks in advance for the help.


Process: Finder [188]
Path: /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
Identifier: com.apple.finder
Version: 10.6 (10.6)
Build Info: Finder_FE-6650000~6
Code Type: X86 (Native)
Parent Process: launchd [177]

Date/Time: 2009-09-20 16:35:11.053 -0500
OS Version: Mac OS X 10.6.1 (10B504)
Report Version: 6

Exception Type: EXC BADACCESS (SIGBUS)
Exception Codes: KERN PROTECTIONFAILURE at 0x0000000000000261
Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.QuickTime 0x91d8780f PrivateQTGetMoviePlayabilityState_priv + 62
1 com.apple.QuickTime 0x91d877c1 QTGetMoviePlayabilityState_priv + 33
2 ...ickTimeComponents.component 0x9776f1c2 internalDoAction + 9663
3 ...ickTimeComponents.component 0x9775e59c _MCIdle + 61
4 ...ple.CoreServices.CarbonCore 0x946d360c CallComponentFunctionCommonWithStorage(char**, ComponentParameters*, long (*)(), unsigned long) + 54
5 ...ickTimeComponents.component 0x97759e94 _MCComponentDispatch + 111
6 ...ple.CoreServices.CarbonCore 0x946cbcb6 CallComponentDispatch + 29
7 com.apple.QuickTime 0x91d8777f MCIdle + 37
8 com.apple.QuickTime 0x91d85669 QTOMovieObject::SendCommand(unsigned long, void const*) + 899
9 com.apple.QuickTime 0x91d68d8a DispatchQTMsg(void const*, unsigned long, unsigned long, unsigned long, QTOGenericObject*) + 240
10 com.apple.QuickTime 0x91d68bee QTObjectTokenPriv::SendMessageToObject(QTMessagePr iv*, unsigned long) + 178
11 com.apple.QuickTime 0x91d68155 QTObjectTokenPriv:ispatchMessage(QTMessagePriv*, void const*, __CFAllocator const*, unsigned long, unsigned long, ComponentMsgParam*, unsigned long, unsigned long) + 1249
12 com.apple.QuickTime 0x91d852e4 QTSendToObject + 98
13 com.apple.QTKit 0x925ac232 QTObjectTokenExecuteCommand + 83
14 com.apple.QTKit 0x9257ec02 -[QTMovie_QuickTime idle] + 303
15 com.apple.CoreFoundation 0x93c93139 _CFSetApplyFunction_block_invoke1 + 25
16 com.apple.CoreFoundation 0x93c7858a CFBasicHashApply + 202
17 com.apple.CoreFoundation 0x93c93101 CFSetApplyFunction + 177
18 com.apple.QTKit 0x925328f0 +[QTMovie_QuickTime idleAllMovies:] + 132
19 com.apple.Foundation 0x9517c9d4 __NSFireTimer + 141
20 com.apple.CoreFoundation 0x93c90eee __CFRunLoopRun + 6846
21 com.apple.CoreFoundation 0x93c8ed34 CFRunLoopRunSpecific + 452
22 com.apple.CoreFoundation 0x93c8eb61 CFRunLoopRunInMode + 97
23 com.apple.HIToolbox 0x92facfec RunCurrentEventLoopInMode + 392
24 com.apple.HIToolbox 0x92facda3 ReceiveNextEventCommon + 354
25 com.apple.HIToolbox 0x92facc28 BlockUntilNextEventMatchingListInMode + 81
26 com.apple.AppKit 0x95a36c95 _DPSNextEvent + 847
27 com.apple.AppKit 0x95a3650a -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
28 com.apple.AppKit 0x959f869b -[NSApplication run] + 821
29 com.apple.AppKit 0x959f0735 NSApplicationMain + 574
30 com.apple.finder 0x000061ca 0x1000 + 20938
31 com.apple.finder 0x0000618d 0x1000 + 20877

Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x968d203a kevent + 10
1 libSystem.B.dylib 0x968d2768 dispatch_mgrinvoke + 215
2 libSystem.B.dylib 0x968d1bf9 dispatch_queueinvoke + 183
3 libSystem.B.dylib 0x968d198a dispatch_workerthread2 + 234
4 libSystem.B.dylib 0x968d1401 pthreadwqthread + 390
5 libSystem.B.dylib 0x968d1246 start_wqthread + 30

Thread 2:
0 libSystem.B.dylib 0x968ab7da mach msgtrap + 10
1 libSystem.B.dylib 0x968abf47 mach_msg + 68
2 com.apple.CoreFoundation 0x93c8fdbf __CFRunLoopRun + 2447
3 com.apple.CoreFoundation 0x93c8ed34 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x93c947a4 CFRunLoopRun + 84
5 com.apple.DesktopServices 0x980752a9 TSystemNotificationTask::SystemNotificationTaskPro c(void*) + 643
6 ...ple.CoreServices.CarbonCore 0x9468a9fa PrivateMPEntryPoint + 68
7 libSystem.B.dylib 0x968d8f39 pthreadstart + 345
8 libSystem.B.dylib 0x968d8dbe thread_start + 34

Thread 3:
0 libSystem.B.dylib 0x968ca756 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x93ccf04d __CFSocketManager + 1085
2 libSystem.B.dylib 0x968d8f39 pthreadstart + 345
3 libSystem.B.dylib 0x968d8dbe thread_start + 34

Thread 4:
0 libSystem.B.dylib 0x968d1092 _workqkernreturn + 10
1 libSystem.B.dylib 0x968d1628 pthreadwqthread + 941
2 libSystem.B.dylib 0x968d1246 start_wqthread + 30

Thread 5:
0 libSystem.B.dylib 0x968d1092 _workqkernreturn + 10
1 libSystem.B.dylib 0x968d1628 pthreadwqthread + 941
2 libSystem.B.dylib 0x968d1246 start_wqthread + 30

Thread 6:
0 libSystem.B.dylib 0x968ab83a semaphore timedwait_signaltrap + 10
1 libSystem.B.dylib 0x968d93c1 pthread_condwait + 1066
2 libSystem.B.dylib 0x96908208 pthread cond_timedwait_relativenp + 47
3 com.apple.finder 0x0002777f 0x1000 + 157567
4 com.apple.finder 0x000276ed 0x1000 + 157421
5 com.apple.finder 0x00006e12 0x1000 + 24082
6 com.apple.finder 0x00006d36 0x1000 + 23862
7 libSystem.B.dylib 0x968d8f39 pthreadstart + 345
8 libSystem.B.dylib 0x968d8dbe thread_start + 34

Thread 7:
0 libSystem.B.dylib 0x968d1092 _workqkernreturn + 10
1 libSystem.B.dylib 0x968d1628 pthreadwqthread + 941
2 libSystem.B.dylib 0x968d1246 start_wqthread + 30

Thread 8:
0 libSystem.B.dylib 0x968d1092 _workqkernreturn + 10
1 libSystem.B.dylib 0x968d1628 pthreadwqthread + 941
2 libSystem.B.dylib 0x968d1246 start_wqthread + 30

Thread 9:
0 libSystem.B.dylib 0x968ab83a semaphore timedwait_signaltrap + 10
1 libSystem.B.dylib 0x968d93c1 pthread_condwait + 1066
2 libSystem.B.dylib 0x96908208 pthread cond_timedwait_relativenp + 47
3 ...ple.CoreServices.CarbonCore 0x946ab435 TSWaitOnConditionTimedRelative + 242
4 ...ple.CoreServices.CarbonCore 0x946ab173 TSWaitOnSemaphoreCommon + 511
5 ...ickTimeComponents.component 0x97684255 ReadSchedulerThreadEntryPoint + 4698
6 libSystem.B.dylib 0x968d8f39 pthreadstart + 345
7 libSystem.B.dylib 0x968d8dbe thread_start + 34

Thread 10:
0 libSystem.B.dylib 0x968ab83a semaphore timedwait_signaltrap + 10
1 libSystem.B.dylib 0x968d93c1 pthread_condwait + 1066
2 libSystem.B.dylib 0x96908208 pthread cond_timedwait_relativenp + 47
3 ...ple.CoreServices.CarbonCore 0x946ab435 TSWaitOnConditionTimedRelative + 242
4 ...ple.CoreServices.CarbonCore 0x946ab173 TSWaitOnSemaphoreCommon + 511
5 ...ple.CoreServices.CarbonCore 0x94705674 AIOFileThread(void*) + 1127
6 libSystem.B.dylib 0x968d8f39 pthreadstart + 345
7 libSystem.B.dylib 0x968d8dbe thread_start + 34

Thread 11:
0 libSystem.B.dylib 0x968ab7da mach msgtrap + 10
1 libSystem.B.dylib 0x968abf47 mach_msg + 68
2 com.apple.CoreFoundation 0x93c8fdbf __CFRunLoopRun + 2447
3 com.apple.CoreFoundation 0x93c8ed34 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x93c947a4 CFRunLoopRun + 84
5 com.apple.QTKit 0x92547727 QTCALayerRendererPendingQWorkLoop + 586
6 libSystem.B.dylib 0x968d8f39 pthreadstart + 345
7 libSystem.B.dylib 0x968d8dbe thread_start + 34

Thread 12:
0 libSystem.B.dylib 0x968ab7da mach msgtrap + 10
1 libSystem.B.dylib 0x968abf47 mach_msg + 68
2 com.apple.CoreFoundation 0x93c8fdbf __CFRunLoopRun + 2447
3 com.apple.CoreFoundation 0x93c8ed34 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x93c947a4 CFRunLoopRun + 84
5 com.apple.QTKit 0x925fbd5b QTVisualContextImageProviderWorkLoop + 114
6 libSystem.B.dylib 0x968d8f39 pthreadstart + 345
7 libSystem.B.dylib 0x968d8dbe thread_start + 34

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xffffffff ebx: 0x91d877df ecx: 0xa0170cac edx: 0x00000000
edi: 0x00131b87 esi: 0x008b846c ebp: 0xbfffdfb8 esp: 0xbfffdf70
ss: 0x0000001f efl: 0x00010286 eip: 0x91d8780f cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000261

Mini 1.83 Core Duo, Mac OS X (10.6.1)

Posted on Sep 21, 2009 2:15 PM

Reply
57 replies

Sep 22, 2009 3:20 PM in response to Peter Russell1

Hello All:

After reading many of the posts here and elsewhere in the discussions, I thought I'd add my own experience because nothing I've read sounds quite this bizarre. I installed Snow Leopard 3 days ago an everything seemed to be working fine. That lasted about 48 hours. Yesterday, I was copying the first CD of an audiobook, and the program froze. I restarted the computer and at the desktop, there was a Finder crash report (send to Apple). Before I could punch the button, the Finder attempted to relaunch, and another report came up. And another. And another. I'm not sure if the reports went to Apple, but as you'll see, if they did, Apple knows me pretty well by now.

I got the Shutdown panel to come up while this was going on and shut the computer down. When I rebooted, the same thing happened. So I started up from the Snow Leopard Install disk and ran Permission repair and Disk repair. Both showed no problems needing repair. Rebooted. Same thing.

The process was really fast. In the time it took me to shut down, 8 or 10 relaunches and 8 or 10 crash reports. So I started up from Disk Warrior, Snow Leopard version, rebuilt the directory and and checked all the files. No anomalies. Rebooted, and the same thing happened.

Of course, in my zeal to make this horror go away, I had completely forgotten about Safe Boot. So I did that, and went to the Preferences folder to toss com.apple.finder.plist. What a surprise. There were 30 or 40 (or maybe even 50) of those files, all except the most recent one suffixed with a number (example: com.apple.finder.plistx37g8d0 - that's not one of the real numbers). (I'm sure a Unix person could probably quickly explain this, but I thought it was one of the strangest things I've ever seen. It does seem clear that Finder was making a new plist every time it tried to relaunch. But it wasn't deleting any of the old ones.)

So I scrolled through screen after screen, selected and deleted them all. Rebooted and the computer came back. More or less. Now I seem to be experiencing random crashes, especially QuickLook when I'm in the middle of Spotlight. Also, some other crashes with names I don't even recognize because (I'm guessing) I'm not supposed to know they exist. Today those crashes seem to be slightly fewer (but not completely absent). And there were absolutely no crashes for the first 48 hours I used the new operating system. All my third party software was updated before I installed Snow Leopard.

I guess I'm not really asking for advice (but it would be appreciated, none the less). I could reinstall Snow Leopard, but from what I've read in the forums, that often does not seem to help very much. Even though, on this computer, I won't be able to enjoy 64-bit goodness, there are reasons I really don't want to go back to Leopard. First, the new system has things I like - upgrade to Automator, which I use a lot, new Services and others. Second, and more importantly, at least 2 of the third party apps I use a lot have revised upward to 10.6 only. So I guess I'll wait and hope for the best. But I must say, in 20 years of using Macs I've never come across anything quite this strange.

Sorry to bore you all by being so long-winded, but I thought that if anyone else ran into this weird situation, they might enjoy knowing they aren't the only ones.

John

Oct 31, 2009 9:50 PM in response to Alex Clar

I've been having an increasingly serious problem with finder ever since I moved to Snow Leopard.

It generally manifests when I'm trying to manipulate files on my Time Capsule, which always worked flawlessly until Snow Leopard. Today it has started crashing as soon as I try to get into the Time Capsule, I can't transfer files, and then my time capsule went crazy, making a HORRIBLE grinding noise, presumably because I had the mac mini and the unibody going to try and figure out why I couldn't access the files, and the commands kept getting frozen.

Terrible pre-apple windows era flashbacks.

This is ridiculous, why hasn't Apple fixed this yet?

Any suggestions would be very welcome.

Thanks.

Nov 9, 2009 1:22 AM in response to Alex Clar

Same thing happening here - but only in the preferences folder and seems related to how fast I scroll through it. So I have three problems since upgrading to 10.6.x
1) word crashes , blue screen, logout with all apps killed
2) random finder crashing
3) the track pad disappeared along with battery status - very scary

I am encouraging all my friends nto to upgrade until at lease # 1 & 2 are acknowledged and fixed by apple - this feels very microsoftish, I'm quite disappointed

Finder crashes repeatedly under Snow Leopard

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