Problems opening documents (zip files, excel) after upgrade to Snow Leopard

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Problems opening documents (zip files, excel) after upgrade to Snow Leopard

Since upgrading to Snow Leopard I have not been able to open a lot of files. Mainly, zip files and excel documents (which I had no problem opening before the upgrade. It seems that when I save the files down (from my email or whatever) the files go into the "Archive Utility" program, I try to open them from the Finder but they still won't open (or unzip).
When I go to open an excel document (most likely from a PC user), I get a msg that the file isn't formated for excel. However, before the upgrade to Snow Leopard I had no issue opening this same file in Mac Office-Excel.

Thanks in advance for your help/advise.
-Katherine

MacBook Pro, Mac OS X (10.6)

Posted on Sep 22, 2009 4:53 AM

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Answer 1

Sep 22, 2009 6:19 AM in response to MacInBPC

Hello Katherine:

I have not experienced those problems, but I do not receive Excel spreadsheets via E-mail. My Stuffit Expander version is 13.0.2.

You might want to check your Excel preferences to see if there is a setting that needs to be changed (compatibility?). I use Office 2004 so your version may be different.

You could also trash preference files to see if something happened during the install.

Barry

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Answer 2

MacInBPC Author

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Sep 23, 2009 2:38 PM in response to Barry Hemphill

Thank you very much for your help Barry. I really appreciate it!

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Answer 3

Sep 23, 2009 3:22 PM in response to MacInBPC

Hi again:

Glad to try. I hope something I mentioned worked.

Barry

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Answer 4

Sep 29, 2009 10:29 AM in response to MacInBPC

I have exact same problem as Katherine opening zip files. Double click on a zip file and the archive utility seems to run but the files are not opened. A duplicate seems to be created.

Not sure if I have the problems with Excel files.

All this occurred after installing 10.6.1 - wish I never had at this point, just one of many problems.

Katherine did you find a solution?

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