3 Replies Latest reply: Sep 23, 2009 9:57 PM by Josh118
Thamer AlSama Level 1 Level 1 (0 points)
I'm trying to use the same password I use when I sign in on the Windows Side of my Mac. The Messenger icon is in my dock, but for some reason will not let me sign in it. It says, sign in failed because the password is incorrect or the sign in name does not exist. well, I tought of changing the password and re-downloaded the Microsoft messenger again but still not working out I tried the following solution but still not working


Cause: There is incorrect information saved in the preferences file.
Solution: Delete the Messenger preferences file, and then reenter sign-in
information.
In the Finder, open /Users/username/Library/Preferences/, and then drag the
following files to the Trash: com.microsoft.Messenger.plist and
com.microsoft.Messenger.rtc.plist.
In /Users/username/Library/Preferences/Microsoft/, drag the following file
to the Trash: Microsoft Messenger User Cache.plist.
Open Messenger.
The Messenger Setup Assistant opens.
Follow the steps in the Setup Assistant to reenter sign-in information.

macbook 2.0, Processor 2 GH intel Core 2 Duo, Memory 2 GB 1067 MHz DDR3