Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Cannot Get Mail The user name or password fo"imap.gmail.com" is incorrect

I bought my 3Gs yesterday and am trying to set up my email accounts. Neither or Yahoo will accept my settings (AOL works, but I don't use AOL). I have quadruple checked the passwords, reset them, turned wifi on and off, turned push on and off ... nothing works.

Is there a trick to this setup that I'm not aware of?

iPhone 3Gs, iPhone OS 3.0.1

Posted on Sep 22, 2009 9:49 AM

Reply
Question marked as Best reply

Posted on Sep 22, 2009 9:52 AM

1. go to gMail on your computer.
2. Once in, click Settings (upper right).
3. Click "Forwarding POP and IMAP" tab.
4. Verify IMAP is enabled on your account.

Then outside of these steps
https://mail.google.com/support/bin/answer.py?answer=77702

There shouldn't be much more to it.
9 replies

Sep 29, 2009 10:16 PM in response to Andialeigh

omg, I think I figured it out. I had the same problem where I couldn't get gmail to be configured on my iphone 3g after I install 3.1 firmware. It was so frustrating. I followed the imap instructions etc nothing worked. I was at a friends house one day on his wifi (because I don't have wifi at home) and decided to do it one more time to see if configuring over wifi will work (thinking it might be some AT&T bandwidth crap) and low and behold it worked. Only after I turned on wifi. If i delete the account and turn off wifi I get the same problem of cannot authenticate. In Short, try to do it through wifi on your iphone! Hope this helps!

Apr 3, 2010 2:46 AM in response to Andialeigh

Just enter your username, not with @gmail.com for incoming mail server...If you write username@gmail.com it fails and gives username password incorrect message..

I figure it out from my gmail account in my Macbook Pro Mail App. If you are using Mail app and if you configured Gmail accuont to your Mac before, you are gonna see that in your imap.gmail.com preps there is no any @gmail.com after your username..

Worked for me... iphone 3GS with 3.1.2 firmware

Cannot Get Mail The user name or password fo"imap.gmail.com" is incorrect

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.