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8906 Views 21 Replies Latest reply: Feb 26, 2010 7:08 PM by Caroljan
Currently Being ModeratedOct 22, 2009 2:41 PM (in response to Brad69)I just noticed that the same thing is happening to me. I haven't figured out why yet, so I don't have an answer for you, but please post back here if you find a solution.MBP 2.2 GHz 2 GB Ram, 32 GB iPhone 3gS, Mac OS X (10.6.1)
Currently Being ModeratedOct 22, 2009 5:04 PM (in response to David Nash2)I just had the same issue. Luckily my time machine backup saved me.
I only have around 100 contacts but about 95% of them had no phone numbers listed. Of course I have everything set to sync automatically. So not sure what was corrupt but my macbook was off when all this occurred.Macbook Pro, Mac OS X (10.6.1), iPhone 32 GB 3GS 3.1.2
Currently Being ModeratedOct 24, 2009 9:59 AM (in response to Brad69)Ouch! Just noticed the same thing. Random phone numbers get deleted in my Address Book and then the deletion syncs to my iPhone Contacts, causing it to be gone permanently from both. I have no idea how long this has been happening or why it affects one contact and not another. I did notice that once it starts happening to a contact, it keeps happening to the phone numbers on that contact until eventually they are all gone. Big trouble since I don't know how far back to go to recover and then I will have lost all my recently added data.MacBook, Mac OS X (10.6.1), iPhone 3G 3.1
Currently Being ModeratedOct 24, 2009 10:12 AM (in response to Brad69)One other point: About a month ago, I tried syncing with my Google contacts. Then I noticed many addresses within contacts were being duplicated so I stopped syncing and manually deleted the duplicate addresses.
Wonder if that corrupted something? Have any of you synced with Google?MacBook, Mac OS X (10.6.1)
Currently Being ModeratedOct 24, 2009 10:54 AM (in response to Brad69)Same problem with my MacBook Pro and iPhone. All contacts removed from the phone and Contacts. I started to re-enter them and watched as they disappeared again when I clicked SAVE. Shortly after that, all my mail disappeared from Entourage. I wiped the Mac and reloaded from scratch, downloaded from iDisk, so far so good.MBP 2.4 2C2 17" / Mac Pro, Mac OS X (10.6.1)
Currently Being ModeratedOct 24, 2009 12:07 PM (in response to Brad69)I was just in touch with top level Apple support and sent them some info. The engineers will look at it and should be back in touch with me next week. I'll let you know if anything interesting comes out of it. --DaveMacBook, Mac OS X (10.6.1)
Currently Being ModeratedOct 25, 2009 3:45 AM (in response to Brad69)Same here. Two days ago I noticed an address was missing on my iPhone although I was sure that it should be there. Today an other address was missing. I sync between a Mac Book Pro and two Mac Pros. One of the Mac Pros is still running 10.5.8 (could that be the source of trouble?) The addresses are still online at mobile me and on the Mac Book Pro. Haven't checked to two Mac Pros yet.
I remember that when using the 10.5.8 Mac Pro I got some iSync dialogs popping up telling me that something has changed with the sync data but I don't remember what it was.
Any ideas what's going on?
StefaniPhone 3G, iPhone OS 3.1.2
Currently Being ModeratedOct 25, 2009 9:05 AM (in response to Stefan Kreutter)????????????
I'm curious about the fact that "Address Book" wiped out anything I had just entered.MBP 2.4 2C2 17", Mac OS X (10.5.2)
Currently Being ModeratedOct 25, 2009 12:46 PM (in response to Stefan Kreutter)Update: From the other contacts addresses, URLs and phone numbers seem to be missing completely. However, notes and birthdays seem to be intact.iPhone 3G, iPhone OS 3.1.2
Currently Being ModeratedOct 31, 2009 8:50 PM (in response to Brad69)I have the same problem, phonesnumbers and emailadresses disppear. What can i do?15-inch MacBook Pro, Mac OS X (10.5.6), 2.4 Ghz Intel Core 2 Duo (Early 2008) SP4 (MB133LL/A)
Currently Being ModeratedOct 31, 2009 9:23 PM (in response to Brad69)I heard back from Apple after the engineers took a look at the logs and other info I sent them. It seems that some kind of Entourage conflict may have been responsible for the disappearing phone numbers. This is strange since I don't use Entourage. However, I have tried it in the past and do remember an Entourage sync related message that came up a few months ago. I don't remember if I did anything about it and have not found anything related to Entourage running on my Mac. However, given Microsoft's constant attempts to take control of a user's computer, who knows?
Anyway, Apple wanted me to reset my sync status. However, since it's been running OK after I restored my AddressBook folder to a Time Machine backup and reloaded the contacts to my iPhone, I decided not to do this.MacBook, Mac OS X (10.6.1)
Currently Being ModeratedNov 1, 2009 2:07 AM (in response to Stefan Kreutter)The solution to my problem is quite simple. Before performing the following steps, make sure that the contact information on mobile me is correct.
Then go to Settings -> Mail, Contacts, Calendars -> "mobile me account"
then switch off "Contacts" and confirm "Delete from My iPhone", after all contacts have been delete, switch contacts on again and wait until synchronization has restored all contacts from the mobile me.
Currently Being ModeratedNov 24, 2009 12:45 PM (in response to Brad69)So I am reading all of these posts and I have something a little bit different happening. This just started occurring today. Contacts are gone from my address book. The recent calls and texts are still in the recent calls and my inbox so I tried to add them in again by selecting "Add to Contact" and then "Create New Contact". Then I enter in the persons name and select "Done", then enter additional information and select "Save" and "Done" again and the persons name will then appear again in the top bar as usual. However, as soon as I exit that screen, whether it is the text screen where I added it back in or the contacts screen, once I leave that screen, the information is gone and they are no longer in my contacts. Only the number remains. They are no longer associated with a name or any other information. This appears random and does not affect all people in my address book. It does not affect only certain area codes either. It is also several different carriers, not just one in particular. I cannot seem to figure this out. I have tried turning the phone on and off and I have not done a sync recently that would have caused this. Any ideas? Let me know. My e-mail is email@example.com
ChristinaDell Inspiron, iPhone OS 3.1.2
Currently Being ModeratedNov 24, 2009 3:27 PM (in response to Brad69)Havin' the same problem here...
I have a 3G (running 3.1.2) and am syncing contacts through the 'Mobile Me Cloud' from my black MacBook Core2 Duo (running 10.6.2)...
Very strange, usually relaunching the 'phone' app or 'contacts' app refreshens them.. But it's pretty darn SCARY to see text messages w/ only numbers listed of your entire 400+ contacts have only numbers and no names attached. Not likin' this [has been happening for about 4-5 days now] - Apple better get on it especially w/ all this new AT&T exclusivity-ending drama coming up this June. between late MMS delivery, so-so battery life, shoty service/dropped calls, I think we at least deserve for our contacts to NOT be disappearing like the stuff over at T-Mobile/Danger w/ the SIdekick.. COULD YOU IMAGINE?!?Macbook Black 2.0, Mac OS X (10.6.2), iPhone running 3.1.2, syncing through Mobile Me Cloud