Email folders

IPhone newbie here. Hello.
I recently bought the 3g and have been navigating through it fairly successfully with the exception of putting emails in a folder. I'm a remodeling contractor and get tons of emails from assorted architects,clients, subcontractors and the likes for each project. It would be very helpful to have a folder in which to deposit all relevant email communications for an individual project go into it's own folder. As it is right now my inbox is just getting fuller and fuller and pretty soon it's going to be quite confusing and pointless to try and save them because they're all going to be lumped together. Is there an App that would help me categorize/file them in their own folder or is this one of the shortcomings of the iPhone?
Thanks
BjR

Gateway, Windows XP

Posted on Sep 24, 2009 6:18 PM

Reply
12 replies

Sep 24, 2009 6:29 PM in response to BjRllc

Hello.

The iPhone's Mail client does not support creating mailboxes.

With an IMAP account, you can create additional server stored mailboxes to sort received and sent messages by category with the email client used on your computer for accessing the account, or via webmail access for the account using a browser.

All server stored mailboxes with an IMAP account will be available automatically when accessing the account with the iPhone's Mail client with the ability to transfer received and/or sent messages to additional user created server stored mailboxes by category, and all server stored mailboxes will be kept synchronized with the server automatically with each email client used to access the account.

This is not possible with a POP account.

Sep 24, 2009 7:09 PM in response to Allan Sampson

Hi Allan,
Thanks for such a prompt reponse. I have to admit I am a little lost in the tech jargon you're throwing at me but I get the geist and that is no I won't be able to have individual folders for each client of mine. If I'm understanding you correctly that there is an APP available somewhere, perhaps in the APP store(?) that will perform what I'm needing to have done. Do you have a link to said APP or program? Will it be user friendly for a computer bonehead like myself?
Thanks
BjR

Sep 24, 2009 7:24 PM in response to BjRllc

You're welcome.

There is no 3rd party app available that provides for this.

There are 3 type of email accounts - an Exchange account, an IMAP account, and a POP account.

Who is the email account provider for your email account? Is the account provided by your internet service provider - the company that provides you internet access at home or at your office?

If so, more than likely the email account type is a POP account.

An email client is used for email account access - such as Outlook Express or Outlook on a Windows PC, the Mail.app on a Mac, or the iPhone's Mail client.

Sep 25, 2009 6:55 AM in response to TITNTUFF

I have Outlook on my home office computer and our ISP is Earthlink. I wouldn't know where or how to look to find out definitively if we have the POP or the other one but I suspect we have the POP3 because we have occasionally had an error message that says, "POP3 server....yadda yadda yadda..." . So I'm pretty sure that's what I have based on that. In my folders list on the left side of my home computer email inbox I create a folder for each client/project/year and after I read an email from Joe Blow architect that is working on Bob Drakes house in 2009 I put that email in the Bob Drake subfolder in the 2009 folder on my home computer. But frequently out in the field I need to open up an email that is in a folder on my home computer and I can't access those folders from my iPhone and my iPhone won't let me create folders. I'm trying to follow all the helpful hints and tips here and I do appreciate that but for me and my peabrain relationship to all these techno gizmos I need to have it dumbed down for me. I can understand a link to a particular APP if there is something that addresses what I need to happen. I'll follow the link and if it looks like it will work I'll give er a go and if it doesn't work I'll try another. I'm admittedly a little lost and I apologize in advance but I really do appreciate all the helpful tips but I'm technologically challenged with the jargon.
Thanks
BjR

Sep 25, 2009 7:15 AM in response to BjRllc

An Earthlink account can be accessed as a POP account only.

The iPhone's Mail client does not support creating mailboxes that are stored on the server, or locally on the iPhone.

The mailboxes you've created with Outlook are stored locally on your computer's hard drive. Even if it were possible to create mailboxes with the iPhone's Mail client, the mailboxes created with Outlook and with the iPhone's Mail client would not be kept synchronized between the two. Although it is possible to access a POP account with more than one email client (with Outlook and with the iPhone's Mail client), a POP account is designed to be accessed with a single email client only since mailboxes with a POP account are not kept synchronized with the server.

With an IMAP account, all server stored mailboxes are kept synchronized with the server automatically with each email client used to access the account. Send a message with the iPhone's Mail client, and the sent message will be available in the account's Sent mailbox with Outlook automatically, and vice-versa.

This is not possible with a POP account, and there are no 3rd party apps that provide for this.

If this is what you want, you need an IMAP account.

A Gmail account can be accessed as a POP account or as an IMAP account, and is free.

Sep 25, 2009 7:27 PM in response to Allan Sampson

Ok, I finally found the right place I think. I am a little lost with some of this tech lingo myself. Pretty computer savy, but get lost with some of the tech terms... I have an sbcglobal.net account, which I think is a POP account (from setting up the account and router and stuff for DSL) I access my email mostly on my iPhone, but some at work computer (stupid PC) and some at home (MacBook) I have had my iPhone for a year and pretty familiar with it.. my email account has folders to sort into that were orginally created on the computer(whichever one) and when I got my iPhone and got it set up those same folders appear on my iPhone! great... well since original setup of the iPhone I have deleted, added, modified folders on the computer, but no matter how many times I sync with iTunes, IT WILL NOT SHOW THE NEW/MODIFED/DELETED folders!
If I am understanding what you were saying to the other gentleman, then it would not be possible to have these folders, but how did they get there in the first place? Am I going to have to start using my gmail account? I have had the sbcglobal account for around 8 years! That is ALOT of stuff (misc accounts) to change.
Also, one more thing.. I thought the purpose of MobileMe was to not have to sort your email multiple times on different computers... I got the free trial thing for MobileMe and that didn't happen... did I misunderstand what it is to do? If so, what is the purpose of it? I have 2 sbcglobal accounts work and personal.. I get tired of sorting the same stupid email 2-3 times!!! How do not have to do this?
PLEASE HELP!!

Sep 25, 2009 8:09 PM in response to andrea spivey

The iTunes sync process does not sync email account mailboxes and messages. There is an option to transfer email account settings from your computer to your iPhone via the iTunes sync process, but this transfers the email account settings only.

A MobileMe account is accessed as an IMAP account with an email client on your computer and with the iPhone's Mail client. With an IMAP account, you have the option to store the account's Drafts, Sent, and Trash mailbox on the server with each email client used to access the account, or locally.

With an IMAP account, you can create additional server stored mailboxes to sort received and sent messages by category with the email client used on your computer for accessing the account, or via webmail access for the account using a browser. Any additional server stored mailboxes created with the email client used on your computer for accessing the account will be available automatically when accessing the account with the iPhone's Mail client. All server stored mailboxes with an IMAP account are kept synchronized with the server automatically with each email client used to access the account. This does not sync all mailboxes available with the email client used on your computer for accessing the account - this does not sync mailboxes stored locally on your computer's hard drive. This applies to the account's Inbox mailbox and the account's Drafts, Sent, and Trash mailbox if these mailboxes are stored on the server, and any user created server stored mailboxes for the account.

This is not possible with a POP account.

Sep 26, 2009 9:08 AM in response to Allan Sampson

OK....this is all good and I'm getting warmmed up to the tech lingo and it's finding a way and creeping into my brain. A few things are still not latching on though. There have been several references to "email client", iPhone mail client" and "Accounts". Who are these people? Am I the email client? The sender of said emails? and is it my earth link "Account" your referring too or my Earthlink webmail inbox and different than my Outlook inbox?
BjR

Sep 26, 2009 9:15 AM in response to BjRllc

An email client refers to the application used to access an email account or multiple email accounts for receiving and sending messages such as with Outlook on your PC, and the iPhone's Mail application.

If your email account provider is Earthlink, your email account is an Earthlink email account, which can be accessed as a POP account only with an email client.

You can access an email account with an email client on your computer and/or with the iPhone's Mail application, and via webmail access for the account using a browser.

Oct 5, 2009 7:08 AM in response to Allan Sampson

I believe that many folks prior to my post did provide good information on POP vs. IMAP but here is another quick summary:
- with a POP account, any folders that you create on your Mail client will not be visible to any other mail client. With a POP account, messages are transferred from the server to the client and thus once a message is transferred on a client any other Mail client will not see that message agai
- with an IMAP account, messages and folders are stored on the server side, meaning that any clients will always see what is stored on the server. Thus moving a message to a folder will be visible to any other client
Overall IMAP is really the best choice especially when using a mobile device and a desktop/laptop machine. What I will suggest to anyone using POP is :
1. check with your ISP if it does not support IMAP
2. if no IMAP support then you should be able to configure your account settings at your ISP to automatically forward your email to another address. The best is probably to forward it to Google / GMail since it has a good IMAP support

Finally on your iPhone if you want to manage your IMAP folder, there is an app that let you do that (add/rename/delete): http://itunes.com/apps/folderbuddy

Message was edited by: Steph@mac

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Email folders

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