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User profile for user: HP Mac Architect
HP Mac Architect Author
User level: Level 3
530 points

HP LaserJet 1022 Printing Problems - Please Post Here

Sorry, I hate to create a new thread, but tracking so many different threads on this one issue is becoming problematic for me. So with that being said, if you are still having a problem with printing to a LaserJet 1022 after the full uninstall I detailed in the FAQ thread followed by installing version 2.2 of the HP driver package, then let me know here. And specifically I want to know is which device you have, how your device is connected, the print driver version, and what apps are giving you problems. In my own personal testing, here is what I have found:

USB direct connect - OK, I have yet to run into a problem here.
USB connected to an Airport Extreme N - OK, I have yet to run into a problem here.
USB connected to an Airport Express G - Paused problem. I got print job/page out and then the printer paused and would not resume. I don't have a functioning work around here yet, but I'm trying.

So if I were going to fill out my own form, it would look like this:

Printer: LaserJet 1022n
Connection: USB connected to an Airport Express G (Firmware version 6.3)
Driver Version: 1.1.0.182
Apps: All
Problem Description: Printer queue goes into a Paused mode and won't resume

And to get you started, I have left a blank template at the end of this post.

Also please make sure to include whether you have the 1022, 1022n, or 1022nw AND how it is connected to your Mac. If users of the 1020, what to chime in on this thread that is OK. Anyone else, please post in the FAQ thread or a different device specific thread. As the 1022 seems to be the most problematic at the moment, I'd like to track this down as quickly as possible.

Just trying to help.

Andrew

=====

Printer:
Connection:
Driver Version:
Apps:
Problem Description:

MacBook Pro, Mac OS X (10.6)

Posted on Sep 25, 2009 4:32 PM

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344 replies
User profile for user: Community User
Community User

Jan 17, 2017 9:50 AM in response to Koratipa

This is ridiculous. 6 months and HP can't come up with a solution to this? What are you doing the whole day? Smoking crack?

I was using the Gutenprint driver. It was slow and printed round lines very pixled.

So I tried the "Apple HP Printer Drivers v2.3". In the list of supported printers one can find the HP LaserJet 1022.

BUT: Complete Fail. Only prints the first page + then gives me all 3 LEDs blinken simultaniously. Great HP!

-> Apple HP Printer Drivers v2.3
+ Mac OS X 10.6.2 on MacBook Pro 4.1
+ LaserJet 1022 via USB, Driver v1.2.0.224
= NOT WORKING!

Andrew, it's good that you keep posting statements, but it would be even better, if HP did it's homework and hired some competent developer who wrote some code that worked. Think about it!
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User profile for user: Community User
Community User

Jan 17, 2017 9:50 AM in response to michael.murray

After days of fumbling around with HP incompetence and unsupportive clueless HP employees I found a solution that worked for me:





+- - -+

+All you have to do is delete the folder HP from Library/Printers/ and install the driver provided by HP here: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=lj-31696-2 &lc=en&dlc=en&cc=us&...+

+v1.2 Just in case "great" HP changes the URL I made a mirror of the file, that worked for me. Find it here:+

+ http://www.mediafire.com/?zxtkh2mod2m+


+After that, delete your current printer from System Preferences Print & Fax, restart your computer, Add Printer and Select Print Using HP LaserJet 1022 instead of HP LaserJet 1022, 1.2.0.224.+

+This should fix it.+

+- - -+





Now the printer is working fine with OS X 10.6.2. It prints out one or several pages in correct order without leaving out any pages and without any blank pages. I didn't try duplex, nor did I try to print any envelopes. But since this was the solution for me and gave me back a working printer I thought I'd share this info.



Good luck - and remember: avoid any HP products in the future!
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User profile for user: Community User
Community User

Jan 17, 2017 9:50 AM in response to HP Mac Architect

Andrew Mitchell aka HP Mac Architect,

I appreciate you "only trying to help". But if you are the somewhat lead developer for mac drivers at HP I'm sorry, but I have to say you're not doing your job to well.

Apple released your announced HP Printer Drivers 2.4.1 update. And the results are embarrasing for HP.

As Markus_74 reported (he seems to be new to this thread and still have some more patience than me, who has followed this whole issue unfold for about a year(!) now) the new drivers still don't fix the issue!

I can confirm what he writes and add that it's still impossible to print anything with more that 2 pages without having the blinking light on the printer forcing you to restart the **** thing.

I'd be happy to send my unit to HP in order for them to check it out (I'm located in germany) or you can send someone over to fix it in my place directly (like Samsung does).

HP: Better get your act together. At everybody else annoyed by this: Contact the HP Headquarter near you and let them know what you think about their drivers support.
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User profile for user: Mac SG
Mac SG
User level: Level 1
0 points

Sep 26, 2009 3:11 AM in response to HP Mac Architect

Printer: LaserJet 1022
Connection: USB connected to an Airport Express N (latest firmware, etc)
Driver Version: 1.1.0.182
Apps: All
Problem Description: Can sometimes print a single page but then all status lights flash on printer and I have to turn the printer off - other times, nothing happens (printer pauses and will not resume). Have tried connecting via Bonjour and IP address but same problem occurs.
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User profile for user: iay
iay
User level: Level 1
0 points

Sep 26, 2009 2:57 PM in response to HP Mac Architect

Printer: LaserJet 1022n
Connection: Ethernet home network, printer gets IP address by DHCP, discovered by client machine using Bonjour. Although the machine is a MacBook Pro, this test is using the wired network only with the MBP's wifi disabled.
Driver Version: 1.1.0.182
Apps: All
Problem Description: Multi-page documents only print odd pages, even pages are blank.
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User profile for user: HP Mac Architect
HP Mac Architect Author
User level: Level 3
530 points

Sep 26, 2009 11:04 PM in response to muttluver

muttluver,

Glad you got things working. Unfortunately your answer seems to be the best answer to actually get USB attached Airport printers working again. Obviously that was an additional expense. On the plus side, if your internet connection is fast enough you might notice a boost in performance. If nothing else, your printer should be faster.

Just trying to help.

Andrew
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User profile for user: obocka
obocka
User level: Level 1
9 points

Sep 27, 2009 1:11 AM in response to HP Mac Architect

Andrew, Would that there were professionals of your calibre working in every organisation. My HP laserjet 1022 (might have written 1020 by mistake in my last email) worked perfectly on Leopard. Now on Tiger I find that I can print every page if I print them one at a time (so 1960ish). I am prepared to be patient because it really is a classy printer. My heartfelt thanks for your concern for your customers. Pat Hunt
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HP LaserJet 1022 Printing Problems - Please Post Here

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