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HP LaserJet 1022 Printing Problems - Please Post Here

120892 Views 340 Replies Latest reply: Mar 26, 2014 2:15 PM by lkrupp RSS
  • iay Calculating status...
    Computer: MacBook Pro (MacBookPro3,1)
    Processor: 2.4GHz Intel Core 2 Duo
    Memory: 4GB
    Printer: LaserJet 1022n
    Connection: Ethernet home network, printer gets IP address by DHCP, discovered by client machine using Bonjour. Although the machine is a MacBook Pro, this test is using the wired network only with the MBP's wifi disabled.
    Driver Version: 1.1.0.182
    Airport Type: N/A (disabled)
    Airport Firmware Version : N/A (disabled)
    Apps: All, but Preview is the one I use most (to print PDFs)
    Problem Description: Multi-page documents only print odd pages, even pages are blank. Can print individual pages one at a time by selecting them individually in the print dialogue.
    PB, iMac, MBP, Mac OS X (10.6.1)
  • S.U. Level 6 Level 6 (8,360 points)
    Computer: MacBook Pro
    Processor: 2.4 GHz Intel Core 2 Duo
    Memory: 4 GB 667 MHz DDR2 SDRAM
    Printer: HP Laserjet 1022
    Connection: USB
    Driver Version: 1.1.0.182
    Airport Type: Airport Extreme
    Airport Firmware Version: Atheros 5416:2.0.19.4
    Apps: Have only tried Safari and Mail
    Problems: I don't seem to have any problem printing, although there is a red #1 on the printer whenever I do print. All pages seem to print without issue.
    MBP, 17"hi res, 2.4GHz Intel Core Duo, 4GB RAM, 250GB HDD, Mac OS X (10.6.1), iBook G4, 800 MHz, 1.12 GB RAM, 120 GB WD HD, 10.4.11; 1999 CRT iMac Rev. C
  • Farhan Calculating status...
    Computer: MacBook3,1
    Processor: 2.2 Ghz Core 2 Duo
    Memory: 4 GB
    Printer: 1020
    Connection: direct USB
    Driver Version: 1.1.0.182
    Airport Type: --
    Airport Firmware Version : --
    Apps: TextEdit, Preview
    Problem Description: print job goes through queue, then disappears. Printer doesn't flash.
    MacBook 2.2Ghz, 4Gb ram, Mac OS X (10.6.1)
  • Tom Synnott Level 1 Level 1 (15 points)
    Currently Being Moderated
    Sep 30, 2009 4:35 PM (in response to Farhan)
    Is Apple or HP going to do something about this? It's ridiculous that users are expected to reset there computer, printing cache over and over again when it's simply nothing to do with that... The new drivers clearly don't work properly... It concerns me that Apple and HP don't seem to want to take any responsibility for this... We have started this thread on the HP site and it's the same responses... 'Do this', 'Test that', 'Break this', 'Break that'...

    Again this is isn't a USER related problem it's a Software related problem.
    Mac OS X (10.5.7)
  • ouelletm Calculating status...
    Printer: HP LaserJet 1020
    Connection: USB directly connected to IMac or to an Airport Express with802.11n (Firmware version 7.4.2)
    Driver Version: 1.1.0.182
    Apps: Mail, Pages, Numbers, Textedit....
    Problem Description: Printer queue looks for printer, when ready to print, print document and closes with out any data transferred to the printer. I have installed the both Apple and HP printer updates without any success. I get the same results when connect to Airport Express...no matter how many printer reset I have tried....
    At a lost...can not believe the Snow leopard update kills the printer
    IMAC 2.4 GHz, Mac OS X (10.5.6)
  • Pserp Calculating status...
    Hi Andrew,

    Are you able to share any insight as to the nature of those challenges for the 1022 driver under SL?

    I'm just curious given that the 1022 driver already existed under previous MacOS X releases, what is so different under SL?

    Also given that both the 1020 and 1022 printers do have listed drivers from HPLIP (HP Linux Imaging and Printing), and HPLIP even uses Apple's CUPS printing subsystem by default, why couldn't that be used as a base for HP's Mac drivers for the 1022 and 1020 printers?
    (http://hplipopensource.com - http://hplipopensource.com/node/128 - http://www.cups.org)

    Further to that, is there not any synergy with the P1005/6 printers just in terms of how to integrate a printer that requires a firmware upload into SL?

    Sorry for dumping... just my thoughts running a bit wild on this issue!

    In any case, please add my vote for an unofficial unsupported 1020 driver for SL once you sort out the 1022 issues!

    oh just one final thought... the 1020 may not ever have been an officially supported printer under Mac OS X but issues of official support didn't stop HP from making drivers available under HPLIP for hundreds of printers, many of which are much older and more obscure than the 1020, and I bet 90% of those were never ever official Linux Supported Printers!


    Regards,
    Mark
    limited edition macbook 13.3" unibody, Mac OS X (10.6.1)
  • lkrupp Level 4 Level 4 (3,085 points)
    I've never understood why some people have trouble and others don't. My 1022 works just fine on my 24" iMac8,1 running OS X 10.6.1 and HP driver 1.1.0.182. The only thing missing is a feature, namely the manual duplex feature. But as for printing it works perfectly. No issues what-so-ever. One would think, if the driver has issues, that ALL of us would be printing only every other page, which seems to be the most reported issue.

    Message was edited by: lkrupp
    Aluminum 24" iMac8,1 (2.8Ghz Intel Penryn), Mac OS X (10.6.1), Apple TV 2.4 / Sharp Aquos 46" HDTV
  • oldgustaf Level 1 Level 1 (20 points)
    lkrupp wrote:
    I've never understood why some people have trouble and others don't. My 1022 works just fine on my 24" iMac8,1 running OS X 10.6.1 and HP driver 1.1.0.182.>


    Consider yourself very fortunate.
    iMac 2.66GHz Intel Core 2 Duo - 2GB 1067 MHz DDR3, Mac OS X (10.6.1)
  • lkrupp Level 4 Level 4 (3,085 points)
    oldgustaf wrote:
    lkrupp wrote:
    I've never understood why some people have trouble and others don't. My 1022 works just fine on my 24" iMac8,1 running OS X 10.6.1 and HP driver 1.1.0.182.>


    Consider yourself very fortunate.


    No, I don't consider myself fortunate or lucky. Luck most certainly does NOT explain why my 1022 works fine on my system and not on yours. It tells me that the issue may or may NOT be related to the driver itself but may involve some interaction of software. No two systems are identical. And add to the mix the fact that there are relatively few people reporting issues with the 1022 compared to other printers. The 1022 was a very popular, affordable laser printer so there must be quite few out there working on Macs. I'm not trying to let HP off the hook on this but there's more to this than meets the eye.
    Aluminum 24" iMac8,1 (2.8Ghz Intel Penryn), Mac OS X (10.6.1), Apple TV 2.4 / Sharp Aquos 46" HDTV
  • MikeSmyrna Level 1 Level 1 (0 points)
    Computer: Mac Mini (early 2009)
    Processor: 2 GHz Intel Core 2 Duo
    Memory: 3 GB 1067 MHz DDR3
    Printer: 1020
    Connection: USB
    Driver Version: HP LaserJet 1022,1.1.0.182
    Airport Type: --
    Airport Firmware Version : --
    Apps: All
    Problem Description: Job goes to printer, printer accepts job, shows job finished, but no print-out.


    10/1/09 4:52:38 PM SubmitDiagInfo[1458] CFReadStreamCopyError() returned: The operation couldn’t be completed. (kCFErrorDomainCFNetwork error 2.)
    10/1/09 4:52:38 PM SubmitDiagInfo[1458] SubmitProblemReport() failed with error (2)
    10/1/09 4:52:38 PM SubmitDiagInfo[1458] SubmitDiagInfo failed to submit diagnostic messages!
    10/1/09 8:13:28 PM System Preferences[1747] CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.
    10/1/09 8:14:07 PM AirPort Utility[1752] Could not connect the action importOK: to target of class AAUDocument
    10/1/09 8:14:07 PM AirPort Utility[1752] Could not connect the action importCancel: to target of class AAUDocument
    10/1/09 8:17:53 PM AddPrinter[1768] There are no drivers posted for 'MANUFACTURER:Hewlett-Packard;MODEL:HP LaserJet 1020'.
    10/1/09 8:17:54 PM com.apple.UserEventAgent-Aqua[128] tiogadriver: (1811) stopped with status 1!
    10/1/09 8:17:54 PM makequeuesagent[1792] There are no drivers posted for 'MANUFACTURER:Hewlett-Packard;MODEL:HP LaserJet 1020'.
    10/1/09 8:17:54 PM com.apple.UserEventAgent-Aqua[128] 2009-10-01 20:17:54.957 makequeuesagent[1792:903] There are no drivers posted for 'MANUFACTURER:Hewlett-Packard;MODEL:HP LaserJet 1020'.
    10/1/09 8:20:28 PM System Preferences[1862] CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.
    10/1/09 8:21:46 PM System Preferences[1862] .scriptSuite warning for result type of command 'timedLoad' in suite 'SystemPreferences': the type NSNumber ('long') doesn't match the result Apple event code ('doub').
    Mac Mini (early 2009), Mac OS X (10.6)
  • pengtao Level 2 Level 2 (280 points)
    MikeSmyrna, since 1020 is not listed as the supported model, you will have to manually download the 1022 driver as as a sneak workaround, try either searching the HP website for 1022 or download the whole SL-certified HP driver set at http://support.apple.com/kb/DL907
    Mac Pro, Mac OS X (10.6.1)
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