Previous 1 2 3 Next 342 Replies Latest reply: May 16, 2014 12:10 AM by BobAalsma
HP Mac Architect Level 3 Level 3
Sorry, I hate to create a new thread, but tracking so many different threads on this one issue is becoming problematic for me. So with that being said, if you are still having a problem with printing to a LaserJet 1022 after the full uninstall I detailed in the FAQ thread followed by installing version 2.2 of the HP driver package, then let me know here. And specifically I want to know is which device you have, how your device is connected, the print driver version, and what apps are giving you problems. In my own personal testing, here is what I have found:

USB direct connect - OK, I have yet to run into a problem here.
USB connected to an Airport Extreme N - OK, I have yet to run into a problem here.
USB connected to an Airport Express G - Paused problem. I got print job/page out and then the printer paused and would not resume. I don't have a functioning work around here yet, but I'm trying.

So if I were going to fill out my own form, it would look like this:

Printer: LaserJet 1022n
Connection: USB connected to an Airport Express G (Firmware version 6.3)
Driver Version: 1.1.0.182
Apps: All
Problem Description: Printer queue goes into a Paused mode and won't resume

And to get you started, I have left a blank template at the end of this post.

Also please make sure to include whether you have the 1022, 1022n, or 1022nw AND how it is connected to your Mac. If users of the 1020, what to chime in on this thread that is OK. Anyone else, please post in the FAQ thread or a different device specific thread. As the 1022 seems to be the most problematic at the moment, I'd like to track this down as quickly as possible.

Just trying to help.

Andrew

=====

Printer:
Connection:
Driver Version:
Apps:
Problem Description:

MacBook Pro, Mac OS X (10.6)
  • Dennis Jernberg Level 1 Level 1
    Printer: 1020
    Connection: USB directly
    Driver Version: 1.1.0.182
    Apps: Textedit
    Problem Description: print job goes through the que but nothing prints. Printer silent.
  • Mac SG Level 1 Level 1
    Printer: LaserJet 1022
    Connection: USB connected to an Airport Express N (latest firmware, etc)
    Driver Version: 1.1.0.182
    Apps: All
    Problem Description: Can sometimes print a single page but then all status lights flash on printer and I have to turn the printer off - other times, nothing happens (printer pauses and will not resume). Have tried connecting via Bonjour and IP address but same problem occurs.
  • lkrupp Level 5 Level 5
    Printer: Laserjet 1022
    Connection: USB direct
    Driver Version: 1.1.0.182
    Apps: All

    Problem Description: Manual Duplex option unavailable.
  • basilcrow Level 1 Level 1
    Printer: LaserJet 1022
    Connection: USB direct
    Driver Version: 1.1.0.182
    Apps: All
    Problem Description: Manual Duplex option unavailable. Print text as black option unavailable. Both options available and working in Windows print driver.
  • iay Level 1 Level 1
    Printer: LaserJet 1022n
    Connection: Ethernet home network, printer gets IP address by DHCP, discovered by client machine using Bonjour. Although the machine is a MacBook Pro, this test is using the wired network only with the MBP's wifi disabled.
    Driver Version: 1.1.0.182
    Apps: All
    Problem Description: Multi-page documents only print odd pages, even pages are blank.
  • S.U. Level 6 Level 6
    Printer: HP 1022 (2 machines)
    Connection: USB
    Driver Version: 1.1.0.182
    Apps: Works with all I have tried
    Problem Description: So far none.
  • MikeSmyrna Level 1 Level 1
    Printer: 1020
    Connection: USB directly
    Driver Version: 1.1.0.182 and Gutenberg (sp?)
    Apps: Textedit, MS Word, Excel, Firefox
    Problem Description: print job goes through the que but nothing prints. Printer silent but show job finished.
  • muttluver Level 1 Level 1
    Printer: LaserJet 1022
    Connection: USB connected to an Airport Extreme G (Saucer with firmware v 5.7)
    Driver Version: 1.1.0.182
    Apps: All
    Problem Description: Printer queue goes into a Paused mode and won't resume after 1 successful print
  • muttluver Level 1 Level 1
    Just purchased a new Airport Extreme - wireless printing with the 1022 now working again.
  • HP Mac Architect Level 3 Level 3
    muttluver,

    Glad you got things working. Unfortunately your answer seems to be the best answer to actually get USB attached Airport printers working again. Obviously that was an additional expense. On the plus side, if your internet connection is fast enough you might notice a boost in performance. If nothing else, your printer should be faster.

    Just trying to help.

    Andrew
  • obocka Level 1 Level 1
    Andrew, Would that there were professionals of your calibre working in every organisation. My HP laserjet 1022 (might have written 1020 by mistake in my last email) worked perfectly on Leopard. Now on Tiger I find that I can print every page if I print them one at a time (so 1960ish). I am prepared to be patient because it really is a classy printer. My heartfelt thanks for your concern for your customers. Pat Hunt
  • armadillo08 Level 1 Level 1
    Printer: LaserJet 1022
    Connection: USB connected to an Airport Express (v 6.3)
    Driver Version: 1.1.0.182
    Apps: All
    Problem Description: Printer queue goes into a Paused mode and won't resume after 1 successful print. Multi-page documents only print odd pages, even pages are blank.
  • Manuel G Valdecasas Level 1 Level 1
    Try to give the IP manually, to the Airport Express and to the differents machines. Using Manually DHCP, or Manually
    Works for me
  • ThingFish Level 1 Level 1
    Printer: HP Laserjet 1020
    Connection: USB directly
    Driver Version: 1.1.0.182
    Apps: All
    Problem Description: print job goes through the queue but nothing prints.
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