itunes credit card fraud

"My problem is that Apple does not collect CVV/CSV code when a purchase is made. This is an extra level of security and is an option for all online retailers. They choose not to ask for it, i'm sure for convenience of purchasing, therefore leaving us all succeptable to these kinds of fraudulant charges. "

It is required to include a valid 3/4 digit CVV (in addition to full CC number and expiration) when adding a credit card or debit card as the payment type to be used with an Apple ID for the iTunes Store. I have a credit card on file, and the information that can be obtained by accessing my account information is the last four digits of the CC. A billing name / address is also required.

I have had my itunes account for a whole two weeks, checked my credit card statement today and two transactions have been made using my credit card for $200+ in the sydney store. No confirmation received through my itunes account. Just cancelled my credit card and the bank is now investigating. Called itunes support, closed for holiday, how is everyone else open, but this huge company? Person at bank couldn't believe how bad the security is and will pass the word around recommending everyone close their itunes accounts.

Only got the IPad and account opened because it was part of my daughter's autism therapy. Merry Christmas to us.

I've just had to spend 6 hours updating my kids ipods form ios4 to ios6, something I've dreaded from past experiences... The amount of rubbish, errors, and just downright awful software is unbelievable. So after resolving the dreaded 1064 error message and syncing over and over about 10 times (still lost some content!!)... It came to the point were they wanted to redeem their itunes cards (£15)... Guess what.. yeah came up the same bull that people have been suffering here and disabled the accounts because the cards were invalid (even though we've the receipts and the strips hadn't been damaged).. So, I thought what shall I do.. it must easy to resolve..? Oh no of course it 'Just Works' doesn't it? Well, after reviewing the postings on here and other sites I'm going to do myself and my kids a favour, I'm going to leave the accounts disabled and get rid of my Apple hardware.. enough is enough...

There are far better music services provided by Amazon, Google, Microsoft, Spotify, Rdio that kick this walled garden rubbish into space...

Do all yourselves a favour and move on from this controlled, inflexible, rigid service and be free.

This has happened to our family as well not once but twice even with a replacement creit card within 10 days of the change over.

We should DEMAND that Apple sends us the IP address of the fraudulent user so that we can pass it on to FBI.

Apple have NO INTEREST in stopping this as they only care to give a return to their investors and care nothing for the fraud!

You cant even find anyone at Apple as they hide behind a firewall of chat rooms like this that get us nowhere.

Clearly, the initial problem is that Apple have lousy safety controls of their clients credit card info as I believe we are only seeing the tip of the iceberg.

Shame on Apple!

can you let me know what he says as to how to stop this.

Our credit card was hit with $1300 in fraudulent charges. When we changed the card the new one was hit with $350 in less than 2 weeks. This is a nightmare for us to find out how to stop it and I cant get through to anyone at Apple.

I dont want to have to ban all payments to Apple or Itunes but if I cant get this stopped Ill have to.

Jeffrey512

I noticed your post as we too have been hit many times even with our replacement card.

I will try to change my settings but if I have access then so does the fraudulent user (FU). Can I make changes that the FU will not be able to change? Should we change our account with Itunes or maybe have a separate bank card for credit purchases?

thanks for your comments

to iipad22me, your bank will reverse the charges made to your account as it is part of the automatic protection when you use a bank card. Dont worry about what they will get back thats not your worry. you have to be vigilent in checking your bank statement and look out for those itunes payments and keep telling your bank. jeffrey512 has given some good advice.

i just got a text today my card was tried to be used the card was an old card do to someone tried to and did download a lot of stuff i did get the support guy to do 21 questions with me until i hit an e mail close to me but this person act got closed when i reported it. since then we are trying to mend the fences but i fear a friend of theres mayhave gotten hold of my card off the i phone she has since she not near it right now, when i called the 800 # i tunes told me to go to support /cc to see but that link is not there .

Jeffrey, KUDOS for an excellent post, you should create user tip from that post and every time thread like that one comes up, just post the link. Not only it is the guide, but also an explanation. People, who expects their stolen credit cards to be stopped by retailers, do not know or can imagine how retail works. No store is ever going to call them and say someone stole your card, especially if they have no account with it. All that rage needs to be targeted at structure that compromises your credit card. Somebody stole your card numbers - used it in itunes, tomorrow will use someplace else- look for that person.

My 6 year old son for the milllionth time asked me to put in my password for some Dinasaur game. It was 1.99. No problem. Ironically the next day I was reviewing my credit card on line and saw over $100.00 of charges from Itunes. I approached my 6 year old and he was clueless... He is well aware of the dangers of spending money... he alwys comes to me even if the app is free. There was no indication of money being spent no emails no warning... Apple Itunes pretty much told me that is the way In-Apps work. I call this scamming... Taking advantage of children with their parents moeny. i removed my credit card from the Itunes account .. will be selling all my apple products... Crooks

P.S. Discover Card explained to me that this is common they are getting fed up with Apple

These days, freemium games – titles that are free to download and install, but your progress in the game becomes stifled or stalled altogether when you run out of in-game credits, and can purchase them using real world currency via your credit card or Paypal account. Well, another of such a case has happened again, where eight-year-old Theo Rowland-Fry from Bristol, England, played The Simpsons: Tapped Out on the family’s iPad, and racked a bill of £980 (which amounts to $1,460 thereabouts after conversion), where all that money was used on purchasing virtual donuts in the game.

Theo’s father said, “There were more than 100 purchases on iTunes for between £1.50 and £75.00″, and claimed that the family did not receive any kind of emails at all to alert them of the situation. It is nice to know that Apple sympathized with the situation, and has agreed to refund the amount in full, and it is nice to see the game itself come with parental controls from now on.

Looks like I'm one of the latest victims of this iTunes fraud. Look at the first post in this thread, dated the year 2009! Four years later, and there's still people reporting this fraud. Big name news companies have done articles on this problem. FOUR YEARS, and this person or persons is still thieving money from people's accounts, causing banks to refund money to their customers, which proably adds up to, oh, I don't know, A TON OF FREAKIN MONEY by now. I have a pretty good notion Apple's not the one forking out the refund money that your bank uses to cover the cost. This CAN'T continue. All it takes is the right people to really investigate the issue, and we'll have our culprit.

ObsidianCrimsonine wrote:

Looks like I'm one of the latest victims of this iTunes fraud. Look at the first post in this thread, dated the year 2009! Four years later, and there's still people reporting this fraud. Big name news companies have done articles on this problem. FOUR YEARS, and this person or persons is still thieving money from people's accounts, causing banks to refund money to their customers, which proably adds up to, oh, I don't know, A TON OF FREAKIN MONEY by now. I have a pretty good notion Apple's not the one forking out the refund money that your bank uses to cover the cost. This CAN'T continue. All it takes is the right people to really investigate the issue, and we'll have our culprit.

Kudos for brilliant sentiment, that we all agree with. Problem is- fraud (thievery) is one of the oldest world's professions in one line with prostitution. To stop it with one post is dream come true, but you are more then welcome to try.

I just recently found out about fraud committed with my cc

I've been charged for over 8000 usd on Itunes since April 2012 until April 2013...

Living in Thailand I don't oversee the movements of my bank account myself

My son who does this for me didn't inform me and thought that Daddy can spend his money as he pleases...

After contact with Itunes, they confirmed that no purchases where made by myself, but with the last 4 numbers of my cc they could find back the traces of the fraudulant purchases.

They advised me to ask my bank to turn back the payments towards Itunes.

My bank replied they can not do this and send me to Atos a company in Belgium to do the nessecary...

Atos asked me to contact Itunes directly... just sending the ball back in the other camp...

I'm realy disgusted with this kind of practises.

I have a question about removing your CC information from ITunes. Does removing your information hurt you or apple? It seems to me that apple already has the account information stored on a server so it does not have an impact on apple at all. If apple has a security breach would your information not still be accessible from the server database. Simply removing your information seems to do nothing.