Previous 1 15 16 17 18 19 Next 280 Replies Latest reply: Jul 23, 2014 5:06 PM by emilyfromwaterloo Go to original post Branched to a new discussion.
  • Meg St._Clair Level 8 Level 8 (43,280 points)

    evannnunez wrote:

     

    This is why I will never will own apple agian. I moved to andriod 5 years ago have never been charged.

    No one who uses the Google Play store has ever had a problem with their credit card. Yeah, right.

  • Mfppowers Level 1 Level 1 (0 points)

    I Know what you mean. I love my iPhone and iPad and this is my 5th iPhone and am thinking about buying an iPad air. They're great machines. But this credit card thing with iTunes is nothing short of fraud. It's not like we don't pay enough for the equipment. I have had to take my cc out because I was constantly being billed for things I did not purchase. And I am the ONLY ONE on my iPad & iPhone. No kids, etc.   Now there are times when I didn't order anything and a question pops up "are you purchasing this etc, etc. ". If I had my cc in, I would have just been charged. Not asked. Forget trying to get in touch with them. It's not possible. Do they even exist?  The absolute worse people friendly company I have EVER seen. I, too will probably switch to android as will my adult children as they, too are sick of Apple. Too bad.

  • Meg St._Clair Level 8 Level 8 (43,280 points)

    Mfppowers wrote:

     

    I Know what you mean.

    No, pretty obviously, you don't have any clue what I mean. Please see ObsidionCrimsonine's post from 2 Jan 2014. Perhaps that will help you understand.

  • Mfppowers Level 1 Level 1 (0 points)

    BBoycott apple products until they are more cooperative regarding all these problems. Are they really this greedy?  They were just forced by law (lost the lawsuit) to repay millions of dollars to parents whose children charged on their cc when they were not authorized. This will eventually happen with ALL charges disputed. In the meantime Apple is losing business and will eventually fade from competitive sales as more options become available.

     

    <Edited By Host>

  • Mfppowers Level 1 Level 1 (0 points)

    Meg, is that all you were able to read from my post?  It was much more.

  • Meg St._Clair Level 8 Level 8 (43,280 points)

    Mfppowers wrote:

     

    Meg, is that all you were able to read from my post?  It was much more.

    Your post implied that somehow, we agreed. I wish to make clear to anyone else reading this that, in fact, we do not. I read the rest of it and dismissed it as a rant.

     

    Best of luck.

  • pandypoppi Level 1 Level 1 (0 points)

    I've removed my credit card information from my accounts after I've found out that someone has been using my account to purchase things. The first transaction did was about RM 4,000. Today, I found out another transaction has been done few days ago and its RM 3,800. I'm going to the bank tomorrow to clear this out.

    Why is this happening although I've removed my credit card information and also renewed the password.

  • irideshadow Level 1 Level 1 (0 points)

    Ok so here's my story. I dicovered the whole in game app purchase after my son...blah blah you know the story.  Apple did gve me a partial credit, so kudos for that.  Fast forward about 2 years and Nov 2013 we start seeing all these itunes charges.  So of course i blame my kid.  And then there's more.  He swears it's not him.  So I change my Apple ID and password.  Still more charges.  So I change the cc info.  Still more charges.  None of them are big.  But about every few days a charge for 1.29, or 5.25 would pop up.  I finally went to the bank.  Bank says oh well someone got your card and then charges from elsewhere will be coming too so we need to close it.  So we did that and issued me a new card.  STILL more charges.  So we close the entire bank account whch was-is- a huge pain because everything went thru there.  Mind you, there were never any other fraud charges, only Apple.  Here's the kicker, new bank account opened, haven't used any card and what do you know?  MORE charges.  So we are lost. My husband wants to close all the accounts we have at that bank and change banks.  That might work, but there is a MUCH bigger underlying issue here.  This isn't someone who stole my card number.  This is someone hacking-somehow- into Apple and into banks.  Apple does NOT have my latest bank account info AT ALL.  And just today there was a charge on the account for 9.99.  For those of you who are unbeievables, reread that last sentence. 

     

    I hope this doesn't just sound like a rant. I am hoping that those of you out there in similar cases can at least feel justified. 

  • threevolve Level 1 Level 1 (0 points)

    I had an Android phone for years, never any fraudulent charges. Literally three weeks after switching to an iPhone, my CC# gets stolen and used on another iTunes account.

     

    <Edited By Host>

  • Meg St._Clair Level 8 Level 8 (43,280 points)

    threevolve wrote:

     

    I had an Android phone for years, never any fraudulent charges. Literally three weeks after switching to an iPhone, my CC# gets stolen and used on another iTunes account.

    I'd bet money that, in the same time period, someone who just switched from an iPhone to an Android had their CC hacked. Correlation does not prove causality.

     

    As has been noted repeatedly in this thread, you need to immediately address the matter with your credit card company as they are the ones who authorized the chargers.

     

    Good luck.

  • emilyfromwaterloo Level 1 Level 1 (0 points)

    Had someone try and put 400 on my itunes today. Have never used the account at all and i guess stupid me put the credit card information in when i 1st activated it.

     

    Anyways 30mins on the phone and i did get a refund, still i question apple's security.

     

    nice thread started in 2011, 19 pages long looks like alot of people are getting scammed, apple needs to step it up in the fraud department.

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