iPod says no content

Media content from my iPod disappears. Apps are fine and mail is still there, but music and video synced with iTunes is gone. This happens a couple of days after syncing. I can play podcast I have downloaded from my Touch still. I have an iPod Touch 1st gen and it has happened with os3.0, 3.1, 3.1.1.

HP, Windows XP

Posted on Sep 27, 2009 8:06 PM

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Posted on Nov 19, 2009 6:56 AM

I had the same problem with my 64GB iPod Touch. I called Apple to resolve the issue. I was told to uninstall all Apple stuff from my computer in a specific order. http://support.apple.com/kb/HT1923?viewlocale=en_US After uninstalling everything restart your computer and start it up again. Reinstall iTunes and everything. I did not have to remake my library, but I did to be sure. After doing all of this I have not had any problems.
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Question marked as Top-ranking reply

Nov 19, 2009 6:56 AM in response to Hawnz

I had the same problem with my 64GB iPod Touch. I called Apple to resolve the issue. I was told to uninstall all Apple stuff from my computer in a specific order. http://support.apple.com/kb/HT1923?viewlocale=en_US After uninstalling everything restart your computer and start it up again. Reinstall iTunes and everything. I did not have to remake my library, but I did to be sure. After doing all of this I have not had any problems.

Oct 4, 2009 12:18 PM in response to Hawnz

I have the same issue. Video / music content just disappears. Says "updating library" and then all the content disappears. Bizarre thing is that it still shows in itunes and I can even play it from the ipod touch but not actually on the ipod touch. I have synced / restored but no joy (and it's SO annoying that music / video isn't automatically restored that I have now set up a Playlist called 'ipod content' so I can just copy it when it happens again ... ) It's happened about ten times and on only one occasion did the content 'come back' on its own.

COME ON APPLE ... SORT OUT THIS BUG FROM THE NEW SOFTWARE! I SEE OTHER PEOPLE ON THIS SITE WITH THE SAME ISSUE BUT NO SOLUTION.

Nov 23, 2009 3:28 PM in response to Hawnz

My Ipod Touch keeps losing Music and Videos too. After a sync, everything shows up as normal and a few hours later when I try to watch a video or listen to a song I get the "No Videos" and "No Content" screens. Everything except for music and videos stays on as normal. The available memory indicates that all of the files are still on the Ipod but I can't get to them. I have done a full firmware restore and synced my media without restoring from a backup twice, but this keeps occuring. I have firmware version 3.1.2.

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iPod says no content

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