"Community Toolbar"

For answer see response from gbo7462 next to bottom first page of responses or follow these directions that he gave:

Open hard drive and see Library folder of first page

Open Library folder

Open Input Managers folder

Put CTLoader in the trash

Restart Computer

Empty the trash - If you try to empty the trash before restarting you'll get a message CTLoader in use can't empty

I did the above based on gbo7462 directions and no more community toolbar. Thanks gbo7462

Great-great-great!!! Hi-genius Klaus- it worked! The toolbar alert is gone! Thank you soooo much, aimeeh

This worked for me. Thanks.

I am new to the support community and have been reading the toolbars posts with interest as I have had this problem and hopefully have solved it using the replys above. The only thing that surprises me is that we are in the support section of the apple website and we as customers of apple seem to be fixing the problems? Do apple representatives read these posts? Why call this section support if us the ordinary people are giving the answers to problems ( i say that with tounge in cheek as I have not actually answered any questions people may have).

It is great that we have these user's who have that little extra knowledge to pass on to those of us who don't have such knowledge, it just saddens me that apple are not answering these questions.

Hi Kevin, I think the key is " support community", I dislike the change from Apple discussion Forums myself.

There's maybe a dozen Apple employees overseeing this, they can't possibly read/answer the millions of questions here, I'm certain it would cost them $millions an hour to try to handle this themselves. 🙂

Good point. Not only does Apple not provide support here. If you call Apple about a problem that is this easy to fix they want to charge $49 unless you bought your computer in the last 3 years and bought a 3 year Apple Care Agreement with it. I did buy an Apple Care agreement when I got my computer. But now it's 5 years old and they can't even send me an e-mail telling me how to get rid of a software bug that users know how to fix. What is more I've gotten some software issues in updates from Apple. They won't help with that either.

Yes. But when there is a problem like the Community Toolbar I can't believe they don't know about it and couldn't send out a notice to all Apple users about how to fix it. They see these problems as an opportunity to make money by charging those who haven't bought their computers in the last three years with an Apple Care Plan. I read an article just two days ago that said Apple's rating for support were dropping fast while HP's were improving.

charlesfromrichmond wrote:

Not only does Apple not provide support here. If you call Apple about a problem that is this easy to fix they want to charge $49 unless you bought your computer in the last 3 years and bought a 3 year Apple Care Agreement with it. I did buy an Apple Care agreement when I got my computer. But now it's 5 years old and they can't even send me an e-mail telling me how to get rid of a software bug that users know how to fix. What is more I've gotten some software issues in updates from Apple. They won't help with that either.

Apple does provide support here, in the form of an entirely free-to-use forum where you can get advice on virtually any aspect of Apple hardware and software. You don't have to call them.

Apple are not reponsible for other companies issuing software that does not work the Mac OS. It is up to those companies to design and test their software correctly.

It is up to the user to check the suitability of software before installing it. Apple cannot possibly know what software tens of millions of users might or might not install. Apple are not responsible for users not keeping their operating systems up to date or properly maintained.

Apple updates, in 99.999% of cases, do not contain bugs, but can reveal pre-existing faults in a user's system. In the 0.001% of instances where software released by Apple has been faulty, an update correcting it is quickly released.

they can't even send me an e-mail telling me how to get rid of a software bug that users know how to fix.

Not being clairvoyant, how are Apple supposed to know that you have installed some software??

But you did, and came here to find the solution for your problem - and found it. Free of charge.

Do you get free servicing on your five-year old car?

Check out reviews.cnet.com--they provide good instructions to remove the Community Toolbar.

Thanks for the reply, good answer.

Thanks for the input, I have only had my Macbook for 8 months and have my 3 years support in place, the question i would have to ask in reply is, did you have an option to extend your support with Apple? This is my first Mac system and compared to windows I am over the moon with it.

I will just keep my fingers crossed that all stays well with the system. The only thing that really does make me mad is that warning about the community toolbar. Hopefully that is now resolved. In my expirence Apple are no different from Dell or any other computer support, if your support as expired then they charge you the earth.

Anyone that uses the internet should know that they only have to type Community Toolbar into their search engine. That's where I found the cnet answer. Took me two minutes max. Never mind paying for help. Who can afford it? Great to be able to find help when you need it, huh?

I have had this annoying Community toolbar problemfor sometime just tried your solution and it works thank you so much - John

this works.. it was beginning to get really annoying. cheers

Thanks MarcCastleROCK,

It worked. Thanks VERY much.

BILL