Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Account exceeded bandwidth limits. (Failiure)

I run Gmail via IMAP. Since performing a clean install of Snow Leopard my Mail.app (version 4.1) has taken my Gmail IMAP account offline and is returning the following error message:

"The server returned the error: Account exceeded bandwidth limits. (Failure)"

I can also no longer access Gmail via my iPhone 3G. I can access Gmail via the web interface with no problems at all.

Does anyone have a fix for this problem?

2.4Ghz iMac, Mac OS X (10.6.1)

Posted on Sep 29, 2009 2:06 AM

Reply
14 replies

Oct 3, 2009 8:31 PM in response to dai.hop

Im having the same issue. Ive been reading around a bit and no one really has a fix. It is likely something with Snow Leopard... It happened to me when I changed an email filtering rule which caused a bunch of mail to be transferred from a bunch of different boxes into the rule filtered box. Right after that gmail apps shut me out of my mail. I tried to switch it back, but im now locked out of gmail. APparently it unlocks after 24 hours... but will lock up again if the mail transfer quotas are exceeded again. Hoping someone figures this out ASAP!

Dec 4, 2009 2:58 PM in response to Phoenix-Crow

Problem FIXED. SOLOUTION FOUND. Read the fix that Kegan from apple support and myself found:

Step 1. Use finder to locate the /<computer name>/Library/mail/mailboxes folder. Look for a folder called "recovered messages (your mailbox name).mbox. If you see it filled with emails, kindly drag it to the desktop. If you don't see it filled with emails, kindly drag it to the desktop anyways.

Step 2. Open Apple Mail and go to preferences/accounts. Highlight the offending IMAP Gmail account and DELETE your IMAP gmail with the "-" icon. Close Apple Mail.

Step 3. Go to System Preferences and create a new dummy user. Log onto that dummy user.

Step 4. Open Apple Mail and go through the initial dialogue to set up your long lost IMAP gmail account. Give it a few minutes to set itself up and start downloading all your emails. You don't have to wait for the whole thing if you don't want...just a few minutes so you can see the labels listed and can click one of them to see the emails in there.

Step 5. Close Apple Mail and log out of that account and go back into your normal account. Open Apple Mail and set up your old account again.

Step 6. Grab that beer you so richly deserve. You ARE the man (or woman)!

THIS FIXES THE IPHONE "WRONG USERNAME AND PASSWORD" PROBLEM AT THE SAME TIME. I changed nothing on my Iphone, went and looked, and it worked suddenly.

Happy Mackin'! (Yeah, I know it's another name for making out)

Feb 2, 2010 12:10 PM in response to evan7

I've had this problem since yesterday with one of my gmail accounts. 😟 As mentioned with everyone else, if I log in via the web interface, I have no problems - only when I access the account via Apple Mail.

Has anyone tried the fix posted? Does this fix the issue for good or will I keep having to create a 'dummy' account every time my account locks?

I do hope that Apple releases a proper fix for this so I don't have to fiddle about.

Mar 31, 2010 1:06 PM in response to Adidadi

I've got the same problem as well, and the fix isn't working. I'm getting the same bandwidth error message when I try to set up my Gmail in the dummy user account. I think the problem started when I tried emailing a large attachment using Mail.app. I got an error message that the attachment exceeded the limit, and I think that shortly after that is when Gmail stopped working. My iPod Touch is also unable to access the Gmail account, but I can log in at the website.

Account exceeded bandwidth limits. (Failiure)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.