3 Replies Latest reply: Sep 29, 2009 9:50 AM by ewoods
ewoods Level 1 Level 1 (5 points)
I work for a very large organization and am one of maybe fifty people who are using iPhones (as part of a test program to see if they could work for us as well as BlackBerry's). Well over the weekend our development team made some updates to our intranet and now half the links I use constantly throughout the day give me an error message on my iPhone:

"Cannot Open Page. Safari cannot open the page because too many redirects occurred."

I did some searching and found a lot of people here getting the same message but no resolution seems to be available. I contacted our dev team and they said that since none of the 1000+ BlackBerry users are having this issue then it's clearly a problem with the iPhone. So the dev team won't make any changed and now management is using this as a reason why the iPhone isn't a viable BlackBerry alternative. Is there no way to get around this redirect problem?! Why is it happening at all? Shouldn't I be allowed to click on whatever links I want, regardless of how many redirects occur?

iPhone OS 3.0.1
  • 1. Re: Too many redirects?!
    Tamara Level 6 Level 6 (13,730 points)
    The dev team messed something up and now they are too lazy to troubleshoot and fix it . It's really up to them to fix what they messed up and their unwillingness to do so speaks volumes about how little pride they take in their job.
  • 2. Re: Too many redirects?!
    ewoods Level 1 Level 1 (5 points)
    I agree, but with our entire fleet of BlackBerry's still able to use the site properly, isn't it at least a little bit of an iPhone problem?
  • 3. Re: Too many redirects?!
    Lawrence Finch Level 7 Level 7 (25,935 points)
    Try clearing cache on the phone, then reboot. It sounds like they made changes but didn't mark the changed pages as "dirty", so Safari is still using the cached version.