4695 Views 3 Replies Latest reply: Oct 26, 2009 9:16 AM by theswissguy_ch
Another help source (if you haven't already done so).
Go to your OS Help Menu. In the search field type dvd
Click on all the troubleshooting topics & Support Articles that pertain to your issue.
You can also do the same in Disk Utility. Open same up.
At the bottom left of the window, click on the purple button w/the "?" in the middle.
This will bring up the Help Menu.
Try a different brand. Top forum favorites
Make sure the DVDs are not dirty, smudged and/or scratched.
http://docs.info.apple.com/article.html?artnum=50448 How to Handle and Clean CD and DVD Discs
http://docs.info.apple.com/article.html?artnum=88338 What to do if your computer won't recognize a FireWire or USB device
Your drive may need cleaning. Cleaning kits can be purchased from any store that sells CD/DVDs.
I have the same problem. Just did an archive and install of 10.5.8 and all was working well, including the CD/DVD drive. Ran Software Update, installed the recommended list (Quicktime, Security, several others I didn't think to note), and since then the drive won't read any CDs or DVDs. I get the "you have inserted a blank disk" message with everything, including the Leopard install disk I just used to do the archive and install. Any ideas other than starting the whole process over and going one by one through the Software Update list??
Hi. I have a related problem. Just bought an iMac G5, and upgraded the faulty capacitors. Now, the mac will start.
When inserting a bootable Leopard Disk and boot from DVD (hold down "C" during power-up), the DVD is recognized, the gray Apple sign comes, the rotating wheel comes. And after a few minutes, even the blue screen comes.
But instead of the welcome screen appearing, the curson turns into the colorful spinning ball, and the DVD drive goes nuts and makes sounds for an eternity. I tried it for 8 hours, and no change. No welcome screen, but just the rotating colorful ball and the DVD drive going crazy.
What could be the issue? Every Hardware component seems to work, i.e. even the DVD drive recognizes the DVD inside and starts to boot from it.
Any suggestions? Help is highly welcomed...