iomega Prestige 1.5 TB USP Hard Drive won't show up on AirPort Extreme (n)

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iomega Prestige 1.5 TB USP Hard Drive won't show up on AirPort Extreme (n)

Just bought a brand new iomega Prestige 1.5 TB USP hard drive and formatted it to HSF+ (Journaled).

The drive is recognized when it's plugged directly into my Mac Mini running the latest update of Snow Leopard (10.6.1) and I can run Time Machine just fine.

My AirPort Extreme (802.11n) however cannot see the drive when it's plugged directly into the base station. Nothing shows up.

The AEBS is running the latest firmware, and the USB drive has its own external power. It seems that other users have been able to use this drive as an AirDisk without incident. Any advice will be appreciated.

Mac OS X (10.6.1)

Posted on Oct 5, 2009 8:07 PM

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Answer 1

Oct 6, 2009 2:07 AM in response to Jim Walls

I've read about this and it seems like a solution is to use Disk Utility and make 2 partitions on the drive that are smaller than 1TB each.

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Answer 2

Dec 31, 2009 6:41 AM in response to Jim Walls

I am also having this problem with a 1TB Iomega Prestige USB HD. Someone had mentioned a block size issue, but that doesn't make sense with HFS+; there's no way the blocks could be larger than 512. Can you explain why repartitioning would help? My "single" HFS+ partition is far less than 1TB due to the "soft partition" taken up by journaling.

If I don't find out soon, I'll just take this pile of junk back.

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Answer 3

dozz83

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Jan 2, 2010 8:23 AM in response to demzappyeyes

I am having exactly the same problem here, trying to connect my Macbook to a 1.5tb Iomega drive via airport. I have a 500gb matador drive which works fine but the iomega drive is only recognized when plugged directly into the laptop - it will not show up in airport.

If anybody has any solutions or work a rounds let us know, else the drive is going back to the reatailers

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Answer 4

Jarndyce

Level 1

10 points

Jan 2, 2010 11:20 AM in response to Jim Walls

I have a 500Mb Iomega Prestige. It is not seen by the AEBS, although it can be seen when networked and attached to my iMac. I haven't found a solution. This is a smaller capacity than those mentioned, but is also partitioned into two.

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Answer 5

Markitus

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Jan 2, 2010 11:57 AM in response to Jarndyce

iomega 500gb airport extreme gigabit 7.4.2
Tried repartitioning, hfs journaling enabled, does not work.
Does work when connected to my macbook.

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Answer 6

cmclaren

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Jan 3, 2010 3:27 PM in response to Jim Walls

Same problem with Iomega Prestige Desktop 1TB.

I have a Time Capsule 500 GB running the latest firmware as of today (7.4.2), and it will not recognize this drive.

Tried everything: reformatted using GUID part. table, multiple partitions - nothing will make this drive recognizable.

Drive works fine with my iMac and MacBook Pro.

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Answer 7

Markitus

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Jan 6, 2010 3:29 PM in response to cmclaren

took my iomega drive to the shop and got a seagate drive in exchange. worked flawlessly at first attempt.

Funny that the seagate drive is not mac compatible on the paper!.... while the iomega should be, according to the specs....

I really missed some answer from apple on this thread. Those iomega drives don't get recognized by the aiport extreme bases, and they are being sold as "mac compatible".

Please Apple illuminate us on this topic. I just hope my experience saves someone from several googling hours.

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Answer 8

Jan 6, 2010 3:37 PM in response to Markitus

+I really missed some answer from apple on this thread. Those iomega drives don't get recognized by the aiport extreme bases, and they are being sold as "mac compatible".+

+Please Apple illuminate us on this topic.+

As you know, this is a user to user forum. There is no indication that Apple even reads these boards and they have never responded on the forum.

You might want to contact Apple directly at

AirPort Extreme Feedback

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Answer 9

Markitus

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Jan 6, 2010 3:49 PM in response to Bob Timmons

Thanks Bob, I've just done the feedback.

Let's see if it's going somewhere,... The automatic reply advises that "we cannot reply you personally".

By the way, what where you doing on this thread, did you have the same problem?

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Answer 10

Feb 6, 2010 12:11 PM in response to Markitus

Still no solution. Anyone have luck using a powered USB hub?

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Answer 11

Feb 12, 2010 7:21 PM in response to Jim Walls

You can add me to the chorus of folks disappointed with this drive and/or the AEBS.

I hope Apple can do something to make this work in a firmware update. We're running 7.4.2 and had no luch.

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Answer 12

Circuits

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Mar 16, 2010 7:50 PM in response to malhadeff

The Iomega Prestige drives draw too much juice for the Time Capsule USB port. If connected via a powered hub, it works.

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Answer 13

endyr

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Apr 27, 2010 9:56 PM in response to Jim Walls

hey folks - so i followed the last bit of advice, got a usb powered hub, attached the hard drive through that to the AEBS. I also formatted that drive over to start fresh. Well it was looking good at first - the drive was finaly recognized, mounted, time machine let me select it and is started backing up - it starts, gets to about 300 MG but then fails every time...arrrgh.

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Answer 14

trickbox

Level 1

4 points

Apr 30, 2010 6:23 AM in response to endyr

Same issue here, my Prestige drive won't mount. I think it's a problem with the enclosure as the drive inside is a Seagate one, might have to buy another enclosed so the whole purchase isn't a bust. Thanks Iomega, you'd think that with years of supporting the mac platform you'd get this right!

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Answer 15

May 8, 2010 6:05 PM in response to Jim Walls

Tried the drive through a powered hub, and the drive shows up in Airport Utility, but without the volume name. I know I formatted it properly, but I can't figure out why it won't mount my Mac OS Extended, journaled drive.

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