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32812 Views 29 Replies Latest reply: Jan 15, 2010 12:02 PM by mela82
Currently Being ModeratedOct 6, 2009 3:29 AM (in response to MehulMistry)Just an addition to above description, the iPod touch screen is always displaying a USB and iTunes icon even if it is not connected to the PC.
Any clues, what went wrong?
Currently Being ModeratedOct 6, 2009 4:30 AM (in response to MehulMistry)It says "iPhone" because the iPod Touch software is exactly the same to the iPhone software apart from phone settings.
Check your processes. There should be:
distnoted.exe (I think)727MHz, 512 RAM, Geting Upgraded Soon, Windows XP, iPod Touch 2nd Gen. 16 GB
Currently Being ModeratedOct 6, 2009 4:42 AM (in response to ::Cam::)Thanks. I did check these, and these services are there. But I am still stucked with iPod screen showing "a USB plug and iTunes icon". already done following things....
1. Stopped and restarted Apple Mobile device service
2. Removed iTunes 9 and re-installed it.
3. Restarted iPod touch by pressing sleep/awake and home button. But still the screen "USB plug and iTunes icon" would't go off.
Its so disappointing..There's no excitmenet for the new toy now
Please help.iPod touch 32Gb, Windows XP, iTunes 9
Currently Being ModeratedOct 6, 2009 8:37 AM (in response to MehulMistry)The iPod is indicating that it needs to be restored - it is not going to work until it syncs with iTunes.
I think you need to go one step further with iTunes:
- using the control panel, remove iTunes, QuickTime, and Apple Mobile Device Services
- restart the PC
- Download and install the latest iTunes
- plug the iPod in and let iTunes restore it
If there are still errors when you connect the iPod, you need to see where there could be a USB device conflict. I would unplug all usb devices, restart the computer, and then plug the iPod back in. If that works, then plug in devices one at a time until you get a failure. Update the drivers for the offending device and you should be fine.iMAC, Mac OS X (10.6.1), 2G touch 3.1.1
Currently Being ModeratedOct 6, 2009 10:21 AM (in response to luvlabs)Hi
Will try this un-install again. But will not uninstalling iTunes, automatically remove Quicktime, Apple Mobile device service?
But could you please tell me,why my iPod keeps showing "USB connector and iTunes icon" image all the time, even if it is not connected to PC.
Message was edited by: MehulMistry
Message was edited by: MehulMistryiPod Touch 32 GB, Windows XP, iTunes 9
Currently Being ModeratedOct 6, 2009 4:58 PM (in response to MehulMistry)Uninstalling iTunes does not remove the other software. You need to remove all three pieces. However, when you re-instal iTunes, it will install all of those pieces.
Your iPod is telling you that it needs to be plugged into iTunes and restored. It will continue to display this until it is restored.
You might find this link useful:
http://www.apple.com/support/ipodtouch/troubleshooting/iMAC, Mac OS X (10.6.1), 2G touch 3.1.1
Currently Being ModeratedOct 6, 2009 10:05 PM (in response to luvlabs)Thanks luvlabs. Will try this right away and update it here. Seeing the iPod screen that way from yesterday, I was really getting worried.
MehuliPod touch 32 GB, Windows XP, iTunes 9
Currently Being ModeratedOct 7, 2009 3:26 AM (in response to luvlabs)Ok... Uninstalling iTunes 9, Quick time and Apple Mobile Device service does not help either. Again after reinstalling iTunes 9, when I connect iPod touch, it is showing the same msg, "iTunes cannot to iPhone because an unknown error occured 0x8000065".
I have also tried removing all other USB devices.
Tried all the USB ports on my PC and it still does not work.
But just a note here to all, I don't think that USB ports have problem, as I tried to connect my iPod classic 120 GB, and it connected just fine without any problems.
Any more ideas or solutions please.
MehuliPod touch 32GB, Windows XP, iTunes9
Currently Being ModeratedOct 7, 2009 9:33 AM (in response to MehulMistry)I think we are getting closer. Try the steps in this document: http://support.apple.com/kb/HT1808
Also, make sure that your firewall and anti-virus are off when the touch tries to restore.iMAC, Mac OS X (10.6.1), 2G touch 3.1.1
Currently Being ModeratedOct 7, 2009 10:21 PM (in response to luvlabs)Hi...
Even this didn't worked. After step 6, I do get the apple logo on iPod and after that connect to iTunes image. But nothing comes up in iTunes on my PC. It still doesn't recognize my iPod touch.
Where else can there be problem? Will my antivirus software can be the culprit? But I can easily sync my iPod classic 120 GB, so I don't think antivirus should be a problem.
Any clues please... I have lost all the excitement for a new iPod tocuh
MehuliPod tocuh 32 GB, Windows XP, iTunes 9
Currently Being ModeratedOct 8, 2009 12:51 PM (in response to MehulMistry)So far I am not coming up with any more ideas. I suggest you return the iPod to the place you purchased it and exchange it for a new one.iMAC, Mac OS X (10.6.1), 2G touch 3.1.1
Currently Being ModeratedOct 8, 2009 6:57 PM (in response to MehulMistry)I got the same thing when i went to update...
it said for 4.95 you can do all these things so i thought ok why not i got the usb to the logo stuck too i had to bring it to the apple store to have them restore it but i lost all my music i thought ok ill just re download the songs but now it says i need a software everytime i connect my ipod only i dont know what software they mean its so generic I am really upset b/c my ipod was working fine i didn't have any problems and now i have no music....Windows XP
Currently Being ModeratedOct 9, 2009 2:43 AM (in response to luvlabs)Hi
I went to an Apple store and know what? It just synced there fine. I asked the person why it didn't happened at my home PC, where I have done exactly the same thing which they did. To which he replied that there might be some problem with your PC (some software conflict :-(). I need to figure out now what could that be, as I am able to sync iPod classic but not touch.
MehuliPod touch 32 GB, Windows XP, iTunes 9
Currently Being ModeratedOct 10, 2009 9:19 AM (in response to trishb83)Did you happen to turn off your anti-virus and firewall when you tried to update the OS? The iPod needs to call the Apple servers several times during the process and if your firewall blocked it, you get the problem you are seeing.iMAC, Mac OS X (10.6.1), 2G touch 3.1.2