5 Replies Latest reply: Jan 26, 2010 2:54 PM by elturno
elturno Level 1 Level 1 (5 points)
For the last few weeks I have had to keep restarting my Apple TV. I find it freezes, quite often, when trying to enter the "My TV Shows" page. It'll freeze on a black screen and just stay there until I eventually kill the power and restart it. I then the blinking orange light for a few minutes before it reboots. But it'll happen a few times in a row until I eventually give up and watch a movie.

I currently have no internet connection, so I can't do a factory restore, and before I lost the connection I filled the hard drive it to capacity. Should I take some media off of it? Is it a bad idea to have the hard drive so full?

Either way though I was getting the freezing issues before I filled it up.

Anyone else experiencing freezing or have any suggestions?

MacBook Pro, Mac OS X (10.6.1)
  • Alley_Cat Level 6 Level 6 (18,570 points)
    You can do a factory restore without an internet connection, but you won't be able to sync stuff onto it unless you can connect to a computer on your local network, unless you don't currently have one.

    You also potentially would not be able to add protected iTunes movies/music to the AppleTV without an internet connection, but you should be able to factory restore ans sync non-protected stuff.

    AppleTV should be good enough at 'housekeeping tasks' so that a full drive won't affect performance.

    Not sure I know what you mean by eventually giving up and watching a movie.

    If connected via HDMI then I have a suspicion that AppleTV not being the selected HDMI input can affect it and make it unresponsive in some instances with some TVs, but it's not consistent behaviour.
  • elturno Level 1 Level 1 (5 points)
    By "Give up" I mean, I stop trying to access "My TV Shows" and just go directly to "My Movies".

    Thanks, I'll try doing a factory restore and then attaching my computer to it and syncing the media back onto the Apple TV.

    Will post the outcome.
  • Winston Churchill Level 10 Level 10 (87,265 points)
    Myself I don't go with the idea that its OK to fill your drive more than 90%, although it has to be acknowledged that this is exactly what happens when automatic sync is selected.

    I feel it will possibly lead to directory corruption which can cause a number of strange things to happen. I wouldn't fill my start up drive on my mac or any of my additional storage devices more than 90% and my mac has a much more substantial system and a wide variety of repair tools available to it.

    Obviously Apple seem happy to let it happen or otherwise why let automatic sync fill the drive, I have concerns and thought I should mention them.
  • Alley_Cat Level 6 Level 6 (18,570 points)
    Winston Churchill wrote:
    Myself I don't go with the idea that its OK to fill your drive more than 90%, although it has to be acknowledged that this is exactly what happens when automatic sync is selected.


    I agree in principle, but would assume if there was a potential negative performance impact that AppleTv would be designed to trasnparently reserve disk space for buffering etc so that problems would not arise.
  • elturno Level 1 Level 1 (5 points)
    I found that it is badly encoded shows that freeze the ATV.