iphone 3GS home key not working

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iphone 3GS home key not working

Hi, I really need some help as since yesterday my iphone 3GS home key wont work properly. I accidently got some water on my phone and everything else is working fine. Initally after the water incident the home key was working, but now its not.

I've tried to reset the phone/turning it on and off without any success. Help!

toshiba A200, Windows Vista

Posted on Oct 6, 2009 9:57 PM

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Answer 1

Oct 6, 2009 10:19 PM in response to jemmel

You can try leaving the phone off in a bag of rice for 3 or 4 days to let it dry out. You may already have some corrosion preventing the switch from working properly.

If your phone's water damage indicators are indicating that water entered the phone, you will not be able to get warranty service. You can check the indicators yourself by referring to this document: http://support.apple.com/kb/HT3302

An iPhone that is ineligible for warranty service may be eligible for Out-of-Warranty (OOW) Service. For example, an iPhone that has failed due to damage or liquid damage is ineligible for warranty service but eligible for OOW service. Refer to this for OOW pricing: http://www.apple.com/au/support/iphone/service/faq/

You can also check third party repair services. There are several in Australia, but I have no knowledge of their reputations. Here are a few:

http://www.iphonedoctor.com.au/iPhone-Repairs.html

http://www.ipodrecovery.com.au/

http://www.iphoneman.com.au/

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