Resetting HP LaserJet P1006

Hi,

As regaled in several (monster-)threads, there was a flurry of problems with HP printers under Snow Leopard. Most of those seem to have gotten resolved by Apple's 2.2 update of HP printers.

However, I have just spent about three hours with my HP LJ P1006 (served by my TimeCapsule, to which it is connected by USB) that stopped printing--- again, now with Apple's 2.2-updated printer software! This time, I have the culprit, and it is the printer itself:

1. I sent a document to print this morning, the printer queue App started up, the printer's rollers began rolling - and then I realized that there was no paper in the printer.
2. By the time I was putting paper in the tray, the red telltale light was on, and the rollers had stopped and had not resumed rolling when the paper was in the tray.
3. I pressed the red X button, the red telltale flashed some 10-15 times, and... nothing. The red telltale turned off, and the green telltale turned on, with the printer peaceful as a lamb.
4. Glancing back at the printer queue, the job vanished.
5. Sending anything to print again would not wake the printer from its peaceful slumber (no roller start-up noise, green light steady), and the queue App would variably show "Device busy" or "Connected through (server name)". Once in a while, the job would vanish from the queue, most often not, but just sit there.
6. No amount of turning off/on, with or without longs waits in-between, with or without holding the red X button while turning off/on (well, how does one reset the P1006? Most other printers have some sort of forced preset-reset/queue-flushing function...) unplugging/re-plugging the printer, with or without long waits, disconnecting/re-connecting the USB cable from/to the server would change the printer's state.
7. In desperation, I even deleted the /Library/Printers/hp/ folder (which necessitated restarting and then deleting, since two files were busy) and reinstalled the "HewlettPackardPrinterDrivers2.2" update from Apple... to no avail.

Then it occurred to me that I have not tried connecting it directly to my Mac, via USB. So I did. The USB queue showed up immediately in the printer list of the Print & Fax SysPref pane.

But, the printer still did not wake from its "I have my green telltale on" state. So I turned it off. The queue said it was looking for the printer. After about 25 Mississippies, I turned it back on. By now, the queue was "paused" (as it often becomes, I suppose correctly, when the printer cannot be reached). I "resumed" the printer, and.... (drum-roll)... the printer's rollers began rolling, and the darn thing printed!

Then, I reconnected it to the TimeCapsule... and it printed one more copy (which was presumably kept in queue by the TimeCapsule).

Sooo.... Lesson learned: while connected through the server, P1006 does not get reset properly when turned off/on - or does not communicate properly to the TimeCapsule that it's reset. Apparently, connecting it to a Mac directly and then "hard-resetting" (turning off/on) does the trick; direct communication with the Mac's USB port is somehow "more aggressive"?

Anyhow: I hope this helps some other HP LJ P1006 owner.

Cheers, Tristan

Intel(igent) MacBook Pro, Mac OS X (10.6.1)

Posted on Oct 9, 2009 5:12 PM

Reply
8 replies

Nov 17, 2009 4:17 PM in response to Tristan Hubsch

I also have an HP P1006 Laserjet and just downloaded/installed the latest Apple 2.3 update and it still hasn't fixed the wireless/bonjour printing problem. The only way I can get it to work wirelessly is to:

- plug the printer into the computer directly via USB
- cycle the printer off/on to reset it
- leave the printer on (won't work if you shut it off)
- plug the printer back into the Airport Extreme base station

This work around appears to do the trick as long as you don't shut the printer off. Once you shut the printer off it immediately hangs and you have to go through the whole above reset process again.

Good grief. Come on Apple/HP ... fix the problem. This is embarrassing.

Nov 25, 2009 8:19 AM in response to Richard Feiling

I apologize as I have no solutions, but I wanted to add myself to your discussion to further substantiate that the problem with the HP Laserjet P1006 and Snow Leopard has not been fixed by the most recent release of drivers (I likewise went through the process of deleting all old drivers before reinstalling). I have the printer connected to an Airport Express and am able to find and add the printer without difficulty. However, print jobs keep accumulating in my print queue while the printer keeps displaying a "green light" as if all is well. My girlfriend's MacBook Pro is still running Leopard, and I am able to print without any problem from her computer so the Airport Express and HP Laserjet P1006 are working just fine.

Dec 6, 2009 1:42 PM in response to Mr. Rusty Shackelford

I am in the same boat as all of you. Since the SL upgrade, I have not been able to use my HP LaserJet P1006, connected via USB to my 2TB Time Capsule. I have the latest HP drivers from Apple (1.2.0.224), but nothing ever prints.

I figured it take about a month tops to fix this problem, but it's now December and I haven't been able to use my printer for almost 3 months!

Dec 9, 2009 3:09 PM in response to Tristan Hubsch

Great post! I can't believe I never thought of this! Last year, I worked for a week, downloading drivers, etc. etc., restarting my mac, restarting time capsule, adding and deleting printers... finally I got it to work. Today, after I ran out of paper... the same thing started happening... I worked for about an hour and then googled for an answer... yours was an immediate fix. So simple! Thanks...

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Resetting HP LaserJet P1006

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