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Why does iTunes not allow me to import certain CDs?

I import CDs that I own every so often, and sometimes I get a message that I "don't have access to your iTunes media folder or a folder within it. To change permissions, select your iTunes Media Folder in the Finder, and choose File > Get Info". But, no matter what I do, I can't import those CDs into my iTunes library. It only happens with certain CDs - as well as some songs that I have stored on a backup drive from my PC days - and I have no idea why. What can I do? I'd love to be able to import a bunch of older (80s and 90s) CDs...that I bought!

Message was edited by: islandsmurf

Mac, Mac OS X (10.6.1)

Posted on Oct 12, 2009 2:04 PM

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6 replies

Oct 17, 2009 9:59 AM in response to islandsmurf

Quit iTunes.

Open a Finder window.
Go to \Music\ folder.
Right click the \iTunes\ folder and *Get info*.
Go to the *Sharing & Permissions* tab.
Make sure yo username has *Read & Write* privileges.
Directly below are + and - signs next to a little gear with a down arrow.
Click the gear and select *Apply to enclosed items*.
Open iTunes then try again.

User uploaded file

Dec 28, 2009 10:12 AM in response to islandsmurf

Hi,

Chris is correct in what he is saying. I had exactly the same problem. I think it may be because I copied some music from my old computer onto my new iMAC.

The key thing I failed to do was to click on the padlock and then you have the options on the gear available, otherwise they are greyed out. Once I had pushed the changes to everything in my iTunes folder this resolved the issue.

Cheers, Stuart

Jan 24, 2010 10:25 AM in response to STONES2

Not all permissions are altered as stated above. If you are still having problems (probably with just the odd CD which was on your list before) you need to look in your iTunes Music folder (homeuser/Music/iTunes/iTunes Music) within the iTunes folder. There you need to look for a copy of the CD or mp3 file you are trying to upload. If it is already there, highlight it and 'get info' where you will see that despite unlocking the permissions, the file permission for 'staff' (or some other user which you may have defined) is greyed out and locked to 'No Access'. If this is the case, simply delete the whole folder for that CD then try uploading again.

Worked for me after trying many times to change folder permissions on each and every file without success.

Why does iTunes not allow me to import certain CDs?

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