335820 Views Previous 1 2 3 4 … Next 280 Replies Latest reply: Feb 12, 2015 10:14 AM by Gwardlaw1 Go to original post
This happens here too.
I've noticed that as long as data is being streamed the connection seems fine. so for example a long video or podcase plays uninterupted. but if i stop any activity that needs data from the net my connection gets broken and i have to disconnect/reconnect to the router via the Airport menu dropdown.
I have a very recent N router ( NETGEAR DGN2000 ) and use this at home.
Im guessing/hoping this problem will EVENTUALLY get fixed by a firmware update from apple.
But who knows ?
Have you seen all the other discussions reporting this problem. You can leave feedback for Apple here...
Here is what I have just written to them...
Hi, I love my 13" MBP, I have had it for around 6 months now. However recently I have found that it randomly disconnects throughout the day. Extremely frustrating. My old Macbook nearly 2 years old I gave to my wife does not suffer from this at all. We both connect to the same router on the same network. I am not the only person finding this. At the time of writing this mail to you there are over 8000 views on one single support forum thread entitled "Wireless disconnects randomly throughout the day on 13" MBP". There are also many other forum threads describing the same fault. Infact 8 out of the first 15 discussions on your 1st page list of threads reference this problem- thats over half! All people reporting a problem with MacBook Pro's and wifi connection dropouts, running both 10.5 and 10.6. Please can you sort this out.
Here is a list of forums where people are begging for a solution. There are more discussions than this, this is just a selection. Please don't ignore us.
8411 views http://discussions.apple.com/thread.jspa?threadID=2116174&tstart=15
7912 views http://discussions.apple.com/thread.jspa?threadID=2108841&tstart=30
6029 views http://discussions.apple.com/thread.jspa?threadID=2077738&tstart=0
3180 views http://discussions.apple.com/thread.jspa?threadID=2159149&tstart=45
2222 views http://discussions.apple.com/thread.jspa?threadID=2143268&tstart=30
1271 views http://discussions.apple.com/thread.jspa?threadID=2196802&tstart=0
1092 views http://discussions.apple.com/thread.jspa?threadID=2172455&tstart=60
865 views http://discussions.apple.com/thread.jspa?threadID=2103370&tstart=60
561 views http://discussions.apple.com/thread.jspa?threadID=2168865&tstart=15
532 views http://discussions.apple.com/thread.jspa?threadID=2199231&tstart=0
425 views http://discussions.apple.com/thread.jspa?threadID=2217751&tstart=45
334 views http://discussions.apple.com/thread.jspa?threadID=2220528&tstart=15
216 views http://discussions.apple.com/thread.jspa?threadID=2230572&tstart=0
264 views http://discussions.apple.com/thread.jspa?threadID=2227801&tstart=0
121 views http://discussions.apple.com/thread.jspa?threadID=2232460&tstart=0
75 views http://discussions.apple.com/thread.jspa?threadID=2235250&tstart=0
72 views http://discussions.apple.com/thread.jspa?threadID=2228356&tstart=15
88 views http://discussions.apple.com/thread.jspa?threadID=2233304&tstart=0
80 views http://discussions.apple.com/thread.jspa?threadID=2230603&tstart=15
152 views http://discussions.apple.com/thread.jspa?threadID=2230645&tstart=15
165 views http://discussions.apple.com/thread.jspa?threadID=2229632&tstart=15
96 views http://discussions.apple.com/thread.jspa?threadID=2231890&tstart=15
I'm having the same problem!
Just spent £1499 on a 13" MBP and the bloody thing won't stay connected to the internet through wifi. I've phoned my ISP and tried switching channels but it makes no difference. I have the same problem when using it at my parents house.
Come on Apple, lets get this sorted out before I throw the thing across the room.
Message was edited by: don0123
I have a three-week old 17" MacBook Pro with the same problem. It seems to go off line only when it is inactive. I have also had my Airport card changed, and I spent almost an hour on the phone with Apple technical support adjusting the Network System preferences, the PRAM, and everything else one might think of, to no avail.
One thing I don't see mentioned on this thread. Has anyone taken their computer to a Mac Genius Bar with this problem?
Hi there, i was just wondering if you manage to fix the problem. I also have an O2 Broadband and get the same problem. Its really frustrating, i thought i was just me I guess not. I've changed the frequency and done everything else but it keeps disconnecting. If you've manage to fix it please tell me how so I could end this frustration. Thanks in advance
Another unhappy bunny, the wi-fi signal only seems to drop when I'm uploading photo's to my online hosting site which then causes me a headache restarting the upload. I got a MBP for photo's as they're meant to be great for this, but I'm losing confidence already......come on Apple to many unhappy customers for this problem to be ignored!
Your problem as stated here is closest to the situation I am having. I have a three-week old 17" MacBook Pro running OS 10.6.2. My router is the latest version of AirPort Extreme. My computer does not disconnect when I am actually on the Internet but somehow becomes disconnected after long periods of disuse or after I have used a peripheral, such as a printer. Neither the technician from the authorized Apple dealer I have been using for years or long telephone exercises with Apple technical support has resolved the problem, but I accidentally stumbled on a temporary fix. If I restart the computer, I can get back on line. This happens once or twice a day.
I'm also experiencing this problem with my O2 router.
I experience drops in connection every half hour or so. It seems to have been caused by 10.6.2, as it is only since having installing this that I have experienced the problem.
It seems to be fine until data transfer stops, and then it inexplicably drops.
Any solution would be greatly appreciated - I'm struggling with my work and am beginning to get pretty annoyed (as much as a I love Apple!)
I'm at my son's house now and he has a different type of wireless connection (through ComCast) and has several computers attaching to the internet. The Mac does shut off the airport connection, but is able to re-log-in when I boot it up again.
I'm just posting this as a piece of information to help figure out the issue.
This is what I sent to Mac Feedback:
My computer randomly disconnects from my time capsule which is also my wireless router. The connection is lost to the internet as well as from time capsule itself thus it does not complete any back ups during this period. I've turned the time capsule on and off, as well as the incoming modem (Verizon Fios) as well as disconnecting and re-connecting airport. Also note that my other Mac, and iBook G4 remains connected during that time. I also went to network preferences and chose my network again. None of these "fixes" have any effect. The computer may or may not randomly reconnect in anywhere from 1 minute to 1 day. Needless to say, VERY frustrating. It's apparent given the many messages on the support forum that I'm NOT the only one with this issue.
Hi Guys, I bough my Mac almost two years ago. All this time I have experienced the same issue. There are tons of discussions re this issue in the internet. Unfortunately, Apple has done nothing to fix it. I have tried a lot of different options, but they work no longer then 1-2 days. The official fix - does not exist so far. It is quit strange, isn't? I can share my experience: if you go to AirPort Utility - Manual Setup - Wireless and then change Channel, it could help you till the moment you restart your computer; next time you need to repeat it again. It takes 2 minutes. Not sure that it would work for you but you could give it a try. Well, not the best option. Anyway Apple must fix it asap! Hello Apple, do you hear me? Good luck.