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3.1.2, Searching for Service

18117 Views 42 Replies Latest reply: Jan 27, 2010 7:27 AM by Zipties RSS
  • dave95694 Calculating status...
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    Nov 25, 2009 9:27 AM (in response to loanhighknight)
    Funny, but I have and have had the same problem with non iphones and my cell service. Leave an area and the phone fails to find service again. I think it is more a cell technology problem. My wife and kids had sony ericson phones and they frequently needed to be rebooted when they drove from one town to another that were in different cell regions.
    iPhone OS 3.1.2
  • cesarbm Calculating status...
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    Nov 25, 2009 10:50 AM (in response to Steve Waite)
    Do you really have no service? I do have the same problem from time to time, but I have found out that even if the iPhone displays no service, I am able to place a call and then the signal bars come on again. At first I was just as frustrated and rebooted, but one time I tried to place a call and was able to do it successfully, since then I just make sure that I am back on coverage area and disregard the no service message.
    iMac G5 20" (iSight), Mac OS X (10.4.11), iPhone 2G, OS 2.2.1
  • mritacca Level 1 Level 1 (5 points)
    Currently Being Moderated
    Nov 25, 2009 11:16 AM (in response to cesarbm)
    you find that acceptable?

    The software is full of bugs and instead of taking it as okay, Apple should address the issue... Hopefully one day you miss an important call or drop a call because of this... then you will wish that the bugs had been fixed.

    You pay a premium for the phone and the service, Apple needs to deliver. I am tired of rebooting. Even Microsoft makes a more stable Mobile OS
    HP, Windows 7
  • bowserdog Calculating status...
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    Nov 25, 2009 2:22 PM (in response to Steve Waite)
    i am in australia and i get the same problem here too,after reading this
    discussion, it helped me out thanks too all
    windows, iPhone OS 3.1.2
  • Muchu Calculating status...
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    Nov 25, 2009 5:53 PM (in response to Steve Waite)
    Hi, I live in Argentina and I have an iphone with 3.1.2 with the carrier Claro, and have the same problem. After reboot it complicated to get service again.

    Regards
    Muchu.-
    iPhone OS 3.1.2
  • loanhighknight Calculating status...
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    Nov 26, 2009 6:44 AM (in response to dave95694)
    Even if it were a problem with the signal itself, which I'm unconvinced of, the fact that the user can manually reestablish a connection by switching airplane mode off and on again makes me think that, at the very least, Apple's firmwares jury-rig a solution to this all automatically.

    It could be done with something as simple as:

    begin signallostreboot
    if signallost
    if signallostreboot 0
    then turnoffwirelessservice
    wait 5
    then turnonwirelessservice
    set signallostreboot to 1
    else end
    end signallostreboot

    if signallostreboot 1
    wait 120
    set signallostreboot to 0
    end signallostreboot

    Done. I think the issue is either that the problem is more complicated than it appears to be, or Apple simply doesn't know this is happening to people.

    Message was edited by: loanhighknight
    iPhone OS 3.1.2
  • Martijn_Vandenberghe Calculating status...
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    Nov 26, 2009 10:00 AM (in response to Steve Waite)
    I'm having the problem about 10 times a day. At home I'm fine, but when driving through areas where I used to find networks easily it's failing me... Also at the office... Hope this gets resolved soon!
    MacBook, iPhone OS 3.1.2, iTunes 8.2
  • bjornos Calculating status...
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    Nov 26, 2009 1:14 PM (in response to Steve Waite)
    It's also happened to my iphone tonight, no previous problems, have been using 3.1.2 for a while now. While I was making a phone call the signal drops out and the call got disconnected. I used to have good reception on my phone at home. Now it just 1 or no bars and Searching....
    My carier is T-Mobile (in the Netherlands).
    MacBook 13" Aluminium (Late 2008) 2.4GHz, Mac OS X (10.6.1), iPhone 3GS OS 3.1.2
  • LAMike240 Calculating status...
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    Nov 26, 2009 9:15 PM (in response to Steve Waite)
    TT, Los Angeles, 3.1.2 on a 3GS...i get the same issues....this is not confined to 3G.
    3GS 16GB, iPhone OS 3.1.2
  • maarten51 Calculating status...
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    Nov 27, 2009 11:27 AM (in response to bjornos)
    Today for the first time i have this problem. I always had a good signal in my home. Today it stopped with searching and than no service.

    Putting it in Airline modus did not work.

    I also use T-mobile. (In the Netherlands)
    Macbook Pro 2.6 Ghz Intel Core Duo, Mac OS X (10.6.2), Iphone 3gs
  • maarten51 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 27, 2009 1:00 PM (in response to maarten51)
    I found out, that if I select no 3G in the iphone, I have permanent connection. If I put 3G on again, almost immediately I lose contact and see no service again.
    I used my old Nokia N73 to test the signal. It received 3G signal some of the time, but a good non 3G signal all the time.
    It looks like the Iphone is no (longer) able to switch between 3G signal and non 3G signal.
    If this problem stays, I have to go using my old phone again, because it is my business connection.

    I hope this problem is solved soon.
    Macbook Pro 2.6 Ghz Intel Core Duo, Mac OS X (10.6.2), Iphone 3gs
  • bjornos Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 28, 2009 12:20 AM (in response to Steve Waite)
    I don't want to make this a local to Holland issue. However, I rang T-mobile 5 minutes ago. They told me they were doing maintenance in my area (Oss region) since thu november 26th, should be solved on december first.
    MacBook 13" Aluminium (Late 2008) 2.4GHz, Mac OS X (10.6.2), iPhone 3GS OS 3.1.2
  • Mackjenzie Calculating status...
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    Nov 28, 2009 5:05 AM (in response to Steve Waite)
    iPhone 3G 16Gb FW3.1.2 - Macbook Pro 2.8gHz, Mac OS X (10.6.2)
  • FernandoViscaino Calculating status...
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    Nov 28, 2009 12:26 PM (in response to LAMike240)
    Same problem here with 3.1.2 3GS in Brazil, Sao Paulo !
    Macbook Pro 4.1, Iphone 3GS 16G
  • mritacca Level 1 Level 1 (5 points)
    Currently Being Moderated
    Nov 29, 2009 8:45 PM (in response to x64Man)
    RE :: x64Man

    Guy, the issue is not with Rogers. Nor Telus. Nor AT&T. Nor O2.

    It is Apple. You decided to get an iPhone. Live with it. Don't blame the network. Blame APPLE!

    If you have beef, like I do, contact Apple. Get to the top.

    Go to apple.com/feedback and report the bug. Contact Apple Customer Relations and get your voice heard. If you want to make the point across... Call Apple. Don't threaten to leave Rogers because of Apple's poor testing on OS releases.
    HP, Windows 7

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