Previous 1 2 3 Next 42 Replies Latest reply: Jan 27, 2010 7:27 AM by Zipties Go to original post
  • robitobi Level 1 Level 1 (0 points)
    I have the same problem and it is really not nice anymore! I'm using it for business and it can't be that we have to have a second phone just because Apple isn't able to provide a solution!
    Really a bitty that we paying costumers have to soffer for something like this!
  • x64Man Level 1 Level 1 (0 points)
    RE: mritacca

    Guy, like I said, don't care if it is a Apple or Roger's issue, it needs to be addressed.

    I have communicated my concerns to both parties. It is unfortunate that Apple will not admit there is a issue, but that's the way it is.

    Since Rogers is my carrier they will take the hit, unfortunately, for Apple. I will say one thing going for Roger's is, they have been communicating with me and are trying to resolve the issue on thier end.

    Enough said.
  • pjg31873 Level 1 Level 1 (0 points)
    I have this 3.1.2 issue, started the minute I downloaded.

    I went to the apple store, did the restore they suggested and when that didn't work I went back and the guy at the genius bar suggested that ATTs 3G service might have changed the day I did this download. Not a very genius response...what are the odds on that. I pointed to this thread on the discussion board and he still didn't acknowledge there was a problem..rather me just being in a bad service area....he should get demoted from Genius bar to front door greeter.
  • Mackjenzie Level 1 Level 1 (0 points)
    Hello Apple,

    I have a problem with my one year old iPhone 3G (white, 16gb). Since a week (max 2 weeks), I noticed a huge decrease in signal strength.

    Where I used to have 5 bars, I get 2.
    Where I used to have 3 bars (or less), I get the "no service" label.

    Those are the things I already did, without any succes:
    Reset my iPhone in iTunes (installed 3.1.2 again and put my stuff back with the backup)
    Reset all (network)settings
    Went to the Proximus-store for a new SIM-card (latest generation).
    Called Proximus if they know a solution for this problem. They say it's due an update from apple (but I installed 3.2.1 from the release (more then a month ago)).

    It's very frustrating to miss important calls because of this. Now I use another phone, without any problems. But I want my iPhone back ... I don't think it's a hardware problem, because my father has exact the same problem with his iPhone 3GS (white, 32Gb).

    I really hope to find a solution. Thank you in advance.

    iPhone details: iPhone 3G, white 16gb, one year old, running FW3.2.1
    Country: Belgium
    Provider: Proximus

    http://discussions.apple.com/thread.jspa?messageID=10674980#10674980
  • iNigel Level 1 Level 1 (0 points)
    I have this problem on both my 16GB 3G(Black) and 3GS(White) phones software version 3.1.2. I am in South Africa using both the Vodacom and MTN networks. At first it seemed to start happened when I went into an area with no service and now it just seems to randomly start searching for service. I am having to use another phone (Nokia N97) for work as I cannot keep missing important phone calls. The only way to get service back is to reboot the phone, just now I am going to reboot the phone with my foot.
  • photo_oracle Level 1 Level 1 (0 points)
    I've just moved to Orange UK with a new iPhone. I love the phone but the signal seems really intermittent on 3G. I've had No service for 3 hours at some points but 2G is fine. It just seems to be the switching between 2g & 3g that is the problem. I am on 3.1.2 but have only had the phone for 2 weeks so not sure if it is a problem with the phone itself, firmware or network. Based on the feedback here it seems to be more phone/firmware 3.1.2 issue than network.

    Can I downgrade to an earlier OS, does that help?
  • castelmauer Level 1 Level 1 (0 points)
    it's the same problem for me... Iphone 3G black 16gb
  • step_andy Level 1 Level 1 (0 points)
    Same here with 3G on Optus in Australia.

    Has anyone approached Apple with the problem? Is it hand set (eg hardware) issue that is 3G specific? Or is it software?
  • mritacca Level 1 Level 1 (5 points)
    Guys if you or anyone else is having this issue, I suggest calling Apple and voicing your concern. Have your friends do the same. Apple keeps blaming the networks. It is not the network, since this is happening on several networks and the same issue happens even with new hardware replacements. This bug started with OS 3.1 and continued with 3.1.2.

    If you prefer, contact Apple at apple.com/feedback and let them know.

    If you call Apple, ask to speak to a Product Specialist and get them to contact the engineers about the issue.
  • vegasj Level 1 Level 1 (0 points)
    yea... problem with that is Apple says it could be AT&T... AT&T points fingers at Apple & the iPhone.

    In the meantime.... both have our money.
  • GlazerFC Level 1 Level 1 (0 points)
    Hi all,

    This is definitely a handset issue, and not a network issue; I'm having the same problem in Ireland, on the O2 (Telefonica) network. My 3GS has awful reception, SMS (texts) that wont' send, incoming calls going straight to voice mail.

    My wife's 3G handset has no such problems on the same network.

    I've contacted Apple support & followed all the troubleshooting steps, and I also got a new sim card just in case.

    Now I have to send the handset to Apple for investigation. Since this is the 3rd time I have had to get an iPhone fixed, it will be the last time. If this fix doesn't work, there are plenty of alternatives out there now.

    Face facts iPhone fans... the latest technology has the latest bugs!
  • Somatik Level 1 Level 1 (0 points)
    I have the same problem.
    Solution for this is get brand new sim card from your operator (rogers). Restore the phone to new phone. Get latest updates.
    From today my phone is fine.
    Good luck.
  • Zipties Level 1 Level 1 (0 points)
    Has anyone figured anything out? My problems started two days ago with not being able to receive visual voicemails. I found this out when I had to put my sim card in a GO phone so I could check SMS and VM. Now, yesterday I'm getting Searching... I've tried everything short of kicking this s* out the window. Reboot won't even get service; it INSTANTLY goes to "No Service" then "Searching..." It will pick up cell service for like 2 seconds every couple of hours, but nothing happens no VM or SMS received. Though there are some because I have to put my SIM back into my go phone to get them. I've restored my phone and even put my friend's SIM card from his phone in mine with no avail still no service. (His iPhone 3g works fine no problems.) The only thing I can do is go to ATT and get a new SIM card but the last sentence seems to make that null and void.

    Message was edited by: Zipties
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