CanoScan LiDE 200

Question

CanoScan LiDE 200

Hi There,

My CanoScan LiDE scanner is recognised by the "print and fax" preference section but when in Preview, i click...

*File -> Import from Scanner -> CanoScan LiDE 200*

...it opens a new window entitled "Import from CanoScan LiDE 200" but displays this message:

*"Failed to Open a Session on the Device"*

Does anyone else have this issue? Im running 10.6.1 with the latest cannon drivers from the apple website.

Thanks.
Matt.

Macbook Pro 17" 2.4 4GB, Mac OS X (10.6.1)

Posted on Oct 13, 2009 2:43 PM

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Answer 1

PAHU

Level 6

16,705 points

Oct 13, 2009 6:04 PM in response to Matthewhorton

Hello Matt,

Do you get the same error if you use Image Capture?

Pahu

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Answer 2

Oct 14, 2009 9:58 AM in response to PAHU

Hi Pahu,

Thank you for replying.

Unfortunately yes, The same error occurs.

Thanks,
Matt

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Answer 3

PAHU

Level 6

16,705 points

Oct 15, 2009 3:31 AM in response to Matthewhorton

Hi Matt,

I would be inclined to download this updated driver from Canon for the LiDE 200 and install.

http://support-au.canon.com.au/contents/AU/EN/0100130902.html

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Answer 4

Oct 16, 2009 4:21 AM in response to PAHU

Hi PAHU,

Thanks for the link! do you happen to know if will this only update the files i have already installed from apple or if it will install any unnecessary cannon software other than the essential driver?

Many Thanks.
Matt

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Answer 5

PAHU

Level 6

16,705 points

Oct 17, 2009 3:36 AM in response to Matthewhorton

Hi Matt,

The link is for the scanner driver only. No other software is installed.

I don't believe the scanner drivers are updated by the Canon update provided by Apple - at least I could find no reference to them. The only scanners I think that are supported by the update are those that are part of an AIO (All In One).

Pahu

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Answer 6

Oct 17, 2009 4:57 AM in response to PAHU

Hi Pahu,

Thanks for the clarification. I installed it but I still get the same error with both Image Capture and Preview. Any other ideas?

Thank you,
Matt

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Answer 7

PAHU

Level 6

16,705 points

Oct 17, 2009 5:17 AM in response to Matthewhorton

I'm starting to run out of ideas. I don't know if the error is related to permissions or some other program that would have control of the USB port. The other thing I am not entirely sure of is where all the scanner driver files are kept. There will be a data source file located in Library > Image Capture > TWAIN Data Sources. But I think there is also other files that are installled. Do you have an installer log file in the root (hard drive folder) that we could use as a reference?

One thing you can try is to make another user account on your Mac and see if you can perform a scan using these two apps.

Another suggestion would be to look at using a different scanning application suite, like Canon's MP Navigator or Hamrick's Vuescan.

I would also try setting Image Capture to open in 32bit mode (done via the Get Info pane).

Pahu

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