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Bluescreen Problem with 3G / 3GS

Good Morning

My Sister got a iPhone 3G, i helped her installing it on my old Computer, i finished installing iTunes and when i connected there was a BSOD, so i restartet the machine, Systemfiles where missing, anyway i reinstalled the machine and we did it on her Laptop.

But now, i got my own iPhone 3GS, it works just fine on Vista 64bit.
With XP there is the same problem, some tech details

Intel Q6600
Windows XP SP3
4x1 GB DDR2 Ram
Geforce 8800GTX

Logitech G19
Logitech G9
Logitech quickcam fusion

iPhone 3GS 32GB - newest firmware 3.1.2
iTunes 9.1 - 32 bit Edition

Same problem, when i got photos made with the cam, there is a instant crash when connection, without any photos, its no problem

What i have tried:

disconnection all usb devices (expect usb keyboard (LogitechG19)) -did not work
updating Logitech Cam driver (because i read there was problems with that driver, dont know WHY this should be..) -did not work
deinstalling Logitech Quickcam software and driver -did not work
chaning my usb drivers from INTEL to Microsoft standart drivers -did not work
changing my usb drivers to the newest drivers -did not work
using another usb port -did not work
reinstalling itunes -did not work
just deinstalling apple moblie device manager, did work no crash, but i cant sync without that... so -did not work

i am really running out of nervers for this hole story, and those several bluescreens just cant be good for my Computer

since this problem its knonw since 2008, i hope there is a solution, or a fix from apple, this really cant be..

Hoping for a fast solution and greetings,
Ozzi

Message was edited by: ozzi789

Custom, iPhone OS 3.1.2, Intel q6600-Geforce 8800gtx-Asus P5k-c-4x1GB Ram-Windows XP SP3

Posted on Oct 13, 2009 10:51 PM

Reply
22 replies

Oct 15, 2009 1:06 PM in response to wjosten

yes i reinstalled it so i have the mobile support thingy else i cant do a thing.
Well the FUNNY thing is, now when mobile support is installed, i cant see the iphone as a drive, neither under scanners/cameras...
so if i install mobile device and i got pics on the phone=bsod (cant change the option with take no action.. coz i cant see it)
if i dont have mobile device installed, i see the iphone as a drive, and i can make the "take no action" option, no bluescreen, but no syncing ...


i cant find the sync tab, there is none, well i found a very interesting option called Search for iphone remotes, i checkd it out (red circle)..

on the screenshot you also see the logitech lcd movie viewer error, this is happening since i installed iTunes.

http://www3.pic-upload.de/15.10.09/3atx63ravjdh.png

ah so much problems i just want so sync my iphone without any bluescreens angry


but thnx 4 ur help

Oct 15, 2009 1:23 PM in response to ozzi789

Are you running any ant-virus, malware or a firewall? If so, try disabling all that stuff before you attach the phone. See what that does. I'm not a windows user, but I believe when you go to control panel, just right-click the camera & scanner icon, one of your choices should be properties, under properties is where you select "take no action". Is that how you did it? Your logitech quick cam is a known BSOD for iphones:

http://logitech-en-amr.custhelp.com/cgi-bin/logitechen_amr.cfg/php/enduser/std_adp.php?pfaqid=7296

Oct 15, 2009 11:03 PM in response to wjosten

iam running ashampo firewall and antivir 9

i dont like to disable my firewall and so on, but il give it a try when im home.
Yes thats the way i did it, but i cant see the Iphone as a drive or in the camera&scanner panel when apple mobile device support is installed.

I allready installed the newest version of this quickcam buisness.

Yesterday evening i wanted to write a support ticket, i filled in everything press ok, "An Error Occured, please try again in 5 minutes"
oh my god im starting to hate apple 😟

Oct 17, 2009 6:22 AM in response to wjosten

i guess you did not understand me ;D
when i have apple mobile device support installed, i see the iphone in itunes
but NOT under my Computer...

i phoned this morning with the support, he told me to deinstall itunes and all other components and reinstallt, did not help (as i tought!).
then he told me i should talk with logitech.. good job, my problem is so solved. so then i talked with a logitech dude, told him my problem, he said he would call me back if he knows more.

well anyway your my last hope guys >_<'


i think il just buy windows 7 when its out and hope & pray it would work..

Bluescreen Problem with 3G / 3GS

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