Epson Stylus TX210 stopped working after Epson Printer Drivers 2.1 update.

Question

Epson Stylus TX210 stopped working after Epson Printer Drivers 2.1 update.

Hi! I recently bought an Epson Stylus TX210 All-In-One printer. I installed the drivers and software bundled in the included CD and I used it without any problems for 2 days, until the I was prompted to download Epson Printer Drivers 2.1. After the installation, I noticed that whenever I wanted to print anything, the "Print" blue glowing button in the print dialogue won't do anything and no matter how many times I pressed it, it didn't continue the printing process. I've tried everything to solve the issue, but so far anything has worked properly.

Thing I've done:

-Trashed the EPSON folder in HD\Library\Printers
-Repaired permissions.
-Reset printing system.
-Reinstall the CD drivers.
-Redownload the Epson Printer Drivers 2.1.
-Delete bundled software.

I've tried every possible combination of the steps above, and so far here's the state of my printed:

-I can print a Test Page directly using Option and Supplies opftion under the Printer and Fax settings.
-Scanner works.
-The "Print" button is no longer stuck, but every attempt to print fails. The printing status reads: "Error: /Library/Printers/EPSON/InkjetPrinter2/Filter/rastertoescpll.app/Contents/MacOS /rastertoescpll failed"
-I'm printing by connecting the printer directly through the USB port.

Is there anything I can do? I would gladly appreciate any help!

Thanks in advance!

MacBook late 2006, Mac OS X (10.6.1)

Posted on Oct 14, 2009 8:34 PM

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Answer 1

den.thed

Level 10

91,636 points

Oct 14, 2009 9:04 PM in response to TransatlanticRush

Hi TR

Welcome to Apple Discussions

Go to: *Apple > System Preferences > Print & Fax > Print* and reselect your printer in the *Default printer:* box near the bottom of the panel. Then next in the same Print & Fax preference panel, select *Open Print Queue:* and Delete all the Jobs in the Status box and try printing something again.

Dennis

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Answer 2

Oct 14, 2009 9:13 PM in response to den.thed

I've done what den.thed sugested and I still get the same error message: "Error: /Library/Printers/EPSON/InkjetPrinter2/Filter/rastertoescpll.app/Contents/MacOS /rastertoescpll failed"

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Answer 3

den.thed

Level 10

91,636 points

Oct 14, 2009 10:32 PM in response to TransatlanticRush

I have no idea exactly what that error means, but now I suspect that when you +"Trashed the EPSON folder in HD\Library\Printers\Epson"+ you trashed an important part of the OS X and not the installed Epson software.

If you have a backup Time Machine, a backup clone or that file is still in the trash you need to restore it +"HD/Library/Printers/Epson/InkjetPrinters2 or whatever"+ back to the correct location, run Repair Permissions and hope that fixes it. If not then backup all your files, because it seems like you may have to completely reinstall the OS X....

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Answer 4

pengtao

Level 2

280 points

Oct 14, 2009 11:59 PM in response to TransatlanticRush

Run the uninstaller on the CD, delete the current printer queue, disconnect the printer from the computer, reboot computer, connect the printer back, say "Yes" when being asked to download and install driver for the printer.

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Answer 5

Oct 15, 2009 9:54 AM in response to TransatlanticRush

I experienced the same problem with my Epson Stylus RX585. My Apple Reseller advised to do this: go to "System Preferences -> Print & Fax" and delete your printer. Turn on your printer and print, it did work with me. Even from the other Imac; both iMacs are connected to my ADSL modem with router.

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Answer 6

Camerace

Level 1

8 points

Oct 15, 2009 12:52 PM in response to musch imac

I have an Epson Artisan 800 that stopped working when I installed Snow Leopard. I tried the procedure recommended above and it now works fine.

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Answer 7

Oct 15, 2009 1:51 PM in response to Camerace

So far I've tried everything and I still have the same error. I would like to thank everyone for their support, but so far nothing has worked.

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Answer 8

pengtao

Level 2

280 points

Oct 15, 2009 3:02 PM in response to TransatlanticRush

Did you follow the steps I gave you in the exact sequence? Did you get the notification to download and install driver for your printer? If not, do it again, just do one thing extra this time -- trash the /Library/Printers/Epson folder before rebooting the computer. No matter what, make sure you do NOT install the CD came with the printer.

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Answer 9

Oct 15, 2009 4:31 PM in response to pengtao

The good news is that the instructions of pengtao got rid of the previous error -"Error: /Library/Printers/EPSON/InkjetPrinter2/Filter/rastertoescpll.app/Contents/MacOS /rastertoescpll failed"-, but now I'm back to square one: the "Print" blue glowing button in the print dialogue won't do anything no matter how many times I press it.

EDIT: I think I need to be more specific regarding the button: The "Print" button that appears after pressing CMD+P on a document doesn't produce a response from the OS. The dialogue is kept in the screen and the button seems to ignore the clicks.

Message was edited by: TransatlanticRush

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Answer 10

pengtao

Level 2

280 points

Oct 15, 2009 4:37 PM in response to TransatlanticRush

There should be some system logs (launch /Applications/Console.app, choose "File"->"Open System Log" menu item) when this happened. The log should give some hint.

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Answer 11

Oct 15, 2009 7:32 PM in response to pengtao

There's nothing out of the ordinary in the system logs. Whenever I press the Print button, everything remains the same. There's no kind of feedback neither in the logs nor the actual print window.

I tried to print something using the networked printers of my university and I had no problems. The print button work as usual, and only remains static when using the TX 210 printer.

I'm starting to guess there's something wrong with the 2.1 Driver Update... Would reverting to the 2.0 Drivers solve the problem?

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Answer 12

sjlw

Level 1

0 points

Oct 16, 2009 6:26 AM in response to musch imac

Hi,
I had the same problem with my Epson Stylus SX400. I deleted the printer, as you said, from the 'Print and fax' in Systems Preferences and then tried printing again, and the printer had appeared again there, and it printed fine. Thanks for the tip - it was so illogical I would not have thought of it!

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Answer 13

Oct 16, 2009 7:10 AM in response to TransatlanticRush

This thread had the same symptom, and the originator was able to solve it be making sure he used the Epson driver and then installing the epson update:

http://discussions.apple.com/message.jspa?messageID=10393903#10393903

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Answer 14

Oct 18, 2009 6:46 PM in response to TransatlanticRush

I would like to inform everyone that I've successfully solved my problem and now my printer works again!

The actual solution this this problem is a combination of various tips on this thread, but finally I found the exact steps and files needed.

1-If you installed drivers from the CD included in the printer, first uninstall them by opening each individual installer on the /Commons/ folder on the CD. After the installer prompts you for the password, select the "uninstall" option on the drop-down menu on the top left section of the window. Make sure you run the uninstall option -if possible- on all installers included on the CD.

2-Trash the HD\Library\Printers\EPSON folder and empty the Trash Can. There's going to be a couple of files being in use and you won't be able to delete them -yet-.

3-Reboot and disconnect your printer.

4-Empty the Trash Can again. The remaining files should be gone by now.

5-Go to System Preferences/Printer and Fax, right-click on the printer list and reset the printing system.

6-Go to http://www.epson.com.ph/epson/drivers/driver_download.htm?dc=1&mode=3&m=false&ca tid=4&pid=1473 and download the Epson Stylus TX210 Driver for Mac OS X. -Note: I tried multiple versions of the TX210 drivers found online and this particular version was the only one that worked. It's interesting that the this for both the SX210 and TX210, and the installers that only contained the TX210 drivers didn't work-. If for some reason the page changes, the name of the file you're looking for is SX210Series 652EMP2.dmg

7-Run the installer.

8-Connect your printer and go to System Preferences/Printer and Fax. The printer should be recognized and ready to print.

Thanks everybody for all the support!

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Answer 15

Oct 19, 2009 5:12 PM in response to TransatlanticRush

As a few people mentioned, deleting the printer and re-installing in the control panel took care of the issue for me on my CX7800.

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