2 Replies Latest reply: Nov 9, 2009 6:30 PM by nubie007
Apceros Level 1 Level 1
I really have a big problem now. My iPod is disabled as my friends tried to break my passscode lock and got my iPod disabled. So i got this: 'iPod disabled, connect to iTunes.' So i connected the iPod to my computer and iTunes, and it read: 'iTunes could not connect to the iPod because it is locked with a passcode. You must enter your passcode on your iPod before it can be used with iTunes.' But the problem is, i can't even type in the passcode in the iPod itself. How am i going to do about it?

Acer Aspire 6920G, Windows Vista, -NIL-
  • Jim VanLeeuwen Level 6 Level 6
    You have to restore your iPod.

    "If you cannot remember the passcode, you will need to restore your device on the computer that was used to originally sync the iPhone or iPod touch so that you can reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced to the iPhone or iPod touch, you will be able to unlock the device for use and remove the passcode but your data will not be present. " http://support.apple.com/kb/HT1212

    This will explain how to restore: http://support.apple.com/kb/HT1414
  • nubie007 Level 1 Level 1
    If your ipod is disabled because you forgot your password. Connect it to your computer make sure you have itunes installed do the reset by holding awake and sleep button with home button at the same time once it resets hold only the home button down until it connects to your itunes and asks you to restore the ipod