DVD Player "Skip over damaged area"

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Level 1

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DVD Player "Skip over damaged area"

When I watch a DVD using the DVD player, "skipping over damaged area" will come up on the top left side of the screen and everything stops, then the little rainbow thingy comes on the screen and just spins. This happens about every 15 minutes or so, regardless of which DVD I have playing. I end up having to force quit the DVD player so I can remove it and check for damage or anything (usually finding nothing). It gets kind of frustrating having to quit the program every time this happens. I hoped it would go away when .1 came out but it didn't. Is this something that I just have to deal with, or is there some other free DVD software I can use? I tried looking some up, but I've had no luck. Thanks

White MacBook Core 2 Duo 2.4 GHz, Mac OS X (10.6.1), 2GB

Posted on Oct 19, 2009 1:48 AM

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Answer 1

Oct 19, 2009 1:49 AM in response to Ryandim

since this is happening with every DVD it's likely your DVD player itself has got dirt inside it and the laser needs to be cleaned.

That should be your first option.

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Answer 2

Ryandim Author

Level 1

0 points

Oct 19, 2009 1:50 AM in response to Ryandim

Forgot to mention it started after I upgraded to SL.

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Answer 3

Nov 30, 2009 3:55 PM in response to Ryandim

I have begun having the same problem with various commercial DVDs including brand new ones, freshly opened and played. My problems also began with the Snow Leopard upgrade. This has happened on everything from new Big Bang Theory DVDs to older movie DVDs including the Casablanca anniversary release. The DVds are from different studios and production companies.

I've also begun to have problems with the cursor interacting with the DVD navigation with the Castle Season 1 DVD that arrived today.

I'm currently running 10.6.2 on an MBP:
Model Identifier: MacBookPro5,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.4 GHz MBP

Since my nearest Apple Store is 90 miles away, taking it to the Genius Bar involves some planning. Has anyone else experienced a problem playing commercial DVDs and if so, has anyone identified what the problem/s is/are?

Thanks!

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Answer 4

CMCSK

Level 6

11,452 points

Nov 30, 2009 5:17 PM in response to CE Cooper

You do not have to go to an Apple store. An AASP may be closer. If you live outside the US - AASP's Outside of the USA

You can purchase a lens cleaner from a retail store.

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Answer 5

TKNY77

Level 1

10 points

Nov 30, 2009 6:59 PM in response to CE Cooper

I have similar problems and experienced at least two kernel panics too. I didn't need to clean my DVDs, they were brand new out of a shrink wrapped case.

I did a SMC reset and for now, it has resolved the issue.

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