Proof of ownership?

Question

Level 1

6 points

Proof of ownership?

I registered my phone online when I purchased it, however my phone along with my purse and a few other expensive items were stolen and I have filed a claim with my insurance company.

Does anyone know how I can access the proof of registration for my phone or can it be done online? I dont need anything specific, just something from Apple stating that I owned the phone and it was registered to me would be fine. I was just hoping someone had some insite before I called Apple for help.

Thanks in Advance.

Dell Laptop, VISTA

Posted on Oct 22, 2009 12:00 PM

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Answer 1

Oct 22, 2009 12:08 PM in response to JnJKP

Registration information doesn't really constitute proof of purchase, and in any case, accessing that information (at least, online) requires you to know your serial number (which you probably don't have handy, since the phone is gone).

If you also purchased AppleCare Protection Plan for the iPhone, you can look up your agreements using your AppleID here:

https://selfsolve.apple.com/Agreements.do

That will also list your serial number.

What you really need is your credit card statement, a receipt from the purchase, etc.

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Answer 2

Oct 22, 2009 8:00 PM in response to JnJKP

if you baught it using credit card or your bank they should also have a record if you got it at at&t they also should have a record.

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Answer 3

JnJKP Author

Level 1

6 points

Oct 22, 2009 12:14 PM in response to neuroanatomist

Thanks for the message, I didnt purchase applecare so I dont have a way to access that. All I need is the serial # for the phone and my claims adjuster said just to locate that and if possible proof of registration. I have proof of almost everything in my claim (except a couple items that were gifts) and just need to locate the serial # or registration for the phone. I dont have any receipts for the phone anymore. I moved and now I can't find any of those things.

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Answer 4

DaVBMan

Level 6

9,292 points

Oct 22, 2009 12:16 PM in response to JnJKP

Serial number is also on the box if you still have it. Also AT&T should have info about your phone too.

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