Need some Help with firefox Crashing all the time

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Level 1

9 points

Need some Help with firefox Crashing all the time

Hey guys

I'm just wondering if anyone knows if there might be something wrong with my firefox, or if this is just normal:

This has happened so frequently that I guess I've gotten used to it, but I've started to get sick of it crashing all the time

here are some images:

http://yfrog.com/0kimage2yyj

It seems to crash more often when I do flash related content, for example just then I was doing youtube and it crashed when I clicked a video.

So I'm not really sure what is causing the problem if anyone has any ideas please let me know

Cheers

just realised as well, I should put this crash report up it might be more helpful:

"Add-ons: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}:1.1.1,{972ce4c6-7e08-4474-a285-3208198ce 6fd}:3.5.3
BuildID: 20090824085414
CrashTime: 1256428441
InstallTime: 1252643818
ProductName: Firefox
SecondsSinceLastCrash: 169130
StartupTime: 1256348126
Theme: classic/1.0
Throttleable: 1
URL: about:blank
Vendor: Mozilla
Version: 3.5.3

This report also contains technical information about the state of the application when it crashed."

macbook, Mac OS X (10.5.7), 2 year old macbook

Posted on Oct 24, 2009 5:55 PM

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Answer 1

Kappy

Level 10

361,741 points

Oct 24, 2009 8:32 PM in response to Jonnymont

You should go to the Firefox forums for assistance with Firefox. Firefox is not an Apple product.

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Answer 2

Doc M

Level 3

785 points

Oct 24, 2009 9:29 PM in response to Jonnymont

Kappy's right. Firefox is not an Apple product; Safari is.

However, I'm willing to help--have you tried shutting off your add-ons? have you downloaded something recently that might be interfering?

Best of luck!

Doc

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Answer 3

Jonnymont Author

Level 1

9 points

Oct 26, 2009 7:49 PM in response to Doc M

Kappy: Yeah good point, though at the time I wasn't sure if it was just a firefox problem, because EXACTLY the same thing happens in Safari too, it's very weird.

Hi Doc: thanks for the response too, Ok how do I shut off the add-ons? I will gove it a try and let you know

cheers guys

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Answer 4

Kappy

Level 10

361,741 points

Oct 26, 2009 8:38 PM in response to Jonnymont

What add-ons are you using with Safari?

As for Firefox remove the add-ons.

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Answer 5

Jonnymont Author

Level 1

9 points

Oct 26, 2009 9:39 PM in response to Kappy

*For Safari (4.0.2)* I just clicked help>installed_plug-ins and get this:

http://www.easy-share.com/1908259228/Installed Plug-ins.html

*Firefox (3.5.3)* tools>add-ons>extensions: Ad Block plus

and tools>add-ons>Plug-ins: http://yfrog.com/6qnag2j

Message was edited by: Jonnymont

If I just delete these won't it make things worse? like not being able to go to any flash sites at all (majority of internet these days)

Message was edited by: Jonnymont

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Answer 6

Jonnymont Author

Level 1

9 points

Oct 26, 2009 10:00 PM in response to Jonnymont

Please replace the easyshare link (Safari plug-ins) which isn't working with

http://pastehtml.com/view/0910274zxgFQFH.html

Message was edited by: Jonnymont

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Answer 7

Kappy

Level 10

361,741 points

Oct 27, 2009 10:10 AM in response to Jonnymont

The plug-ins to which you referred have nothing whatsoever to do with Flash. The Ad Blocker add-on for Firefox is just that - an ad blocker. EasyShare is a third-party add-on that I'm not sure is even for Safari, but it may be. In any event remove any third-party additions for either browser. Consult the add-on developer for how to remove the item. For Safari and OS X in general keep in mind that support for Input Managers has been constrained in Leopard and eliminated in Snow Leopard.

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