Permission Denied error

Question

Level 1

4 points

Permission Denied error

Hi - I am using Snow Leopard on a MacBook Pro 13". I recently purchased ChronoAgent to sync files between my iMac and my MacBook Pro. When I am attemting to paste the license code for ChronoAgent into the appropriate area of the ChronoAgent preferences pane, I am receiving the following error:

Can't write /Library/Application Support/ChronoSync/.licenseA_0400264A016876: Permission denied.

Would anyone have a suggestion as to how I could correct this? I have already tried repairing permissions via disk utility but this did nothing to correct the problem. Thanks.

Chris

Message was edited by: ckramek

iMacBook Pro 13", Mac OS X (10.6.1)

Posted on Oct 25, 2009 4:36 PM

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Answer 1

thomas_r.

Level 7

32,031 points

Oct 25, 2009 4:38 PM in response to ckramek

If repairing permissions with Disk Utility doesn't do the trick, you'll need to contact the ChronoSync developers.

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Answer 2

ckramek Author

Level 1

4 points

Oct 25, 2009 4:46 PM in response to thomas_r.

Thanks Thomas. I have actually already emailed them - but you know how quick some of these companies can be to reply, LOL. I thought I'd ask here just in case someone else had this problem, maybe I'll get a faster response. Thanks anyway:-)

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Answer 3

V.K.

Level 9

56,192 points

Oct 25, 2009 4:50 PM in response to ckramek

try uninstalling chronosync with the uninstaller that's included on the install dmg. then reinstall it and try registering again.

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Answer 4

ckramek Author

Level 1

4 points

Oct 25, 2009 4:58 PM in response to V.K.

Thanks V.K. - I should have mentioned that I did that already too. I'll edit my post to show that. Thanks though. (It seems I can no longer edit my original post so hopefully people will read this reply and know that I reinstalled already).

Message was edited by: ckramek

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Answer 5

K T

Level 7

23,895 points

Oct 25, 2009 5:26 PM in response to ckramek

I recently purchased ChronoAgent to sync files between my iMac and my MacBook Pro.

Which one will be the target and which will be the source?

Which is to be the agent....

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Answer 6

ckramek Author

Level 1

4 points

Oct 25, 2009 6:20 PM in response to K T

The agent will be the MacBook Pro - and I have ChronoSync installed on my iMac. I will actually be doing a bi-directional sync once I can get this going.

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