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Mail rules not working

Hi,

I have found mail to be one of Apple's best softwares but some change seems to have been made to the rule part of mail which won't let rules work properly. The plague of junk mail selling watches can't seem to be stopped, even by making a rule for watch, Watch, watches and Watches.

I've tried erasing and remaking the rule. There are a few others I can't make into junk with rules either. This doubtful rule response makes me nervous about rules to make sure certain ones are sure to go through.

Ideas?

Thanks, Garrett

iMac, Mac OS X (10.4.11)

Posted on Oct 25, 2009 6:56 PM

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Question marked as Best reply

Posted on Oct 26, 2009 11:29 AM

I have no rules set for junk mail, and the watches and tablets and body part enlargements and most of the offers of large sums of money are moved to my junk mailbox automatically by Mail. Have you considered using Mail's junk filter?

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14 replies

Nov 3, 2009 9:18 AM in response to Austin Kinsella1

I'm a very long-time computer and Mac user and still am not able to get Mail rules to work properly.

Using Mail Junk filter and also a couple of my own rules, which are very simple--if any recipient address contains xyz, move to Trash.

Also can't get rule for certain words in text body to move the email to Trash. (I know this won't work if the spammer is using an image but this is actual text.)

Anyway, have deleted all custom rules, closed Mail, deleted MessageRules and MessageRules BU pref files at Username > Library > Mail. Created new rule for the unwanted recipient address. Still no luck. Any other ideas?

It's just amazing to me that Apple hasn't improved the bugginess of Mail rules in all this time. Very frustrating.

Nov 3, 2009 6:20 PM in response to Austin Kinsella1

Sure. Apparently someone who used a similar address to send out legitimate notices has had her computer compromised. The spam has been incessant for several weeks now.

The rule I set up:

If any of the following conditions are met:

To contains alumnae.alphaphi.org
Any recipient contains alumnae.alphaphi.org
Subject contains alumnae.alphaphi.org

Perform the following actions:

Delete message.

Apple junk mail filtering is on. I think I'm using the Mail rules correctly but won't be insulted if told I'm making some dumb mistake. Wouldn't be the first time I've heard it or done it. ;-}

Nov 12, 2009 10:32 AM in response to Austin Kinsella1

Well, I was impatient and didn't test one thing at a time -- wrote the rule to cover everything you suggested above. ;-}

Rule that works:

All conditions met: any recipient contains alumnae, any rec contains alphaphi, any rec contains org.

Actions: move message to trash, set color of background red

Would love to be able to add Bounce as an action (but do understand why it isn't available) and am doing that manually. Doubt that it makes any difference but I feel better doing it. ;-}

Nov 20, 2009 10:20 AM in response to Garrett Connelly

I also am having problems with simple Preferences/rules:

If all the following conditions apply:
From is equal to x@x.x
Subject does not contain yyy
Move message to mailbox zzz

What happens is that ALL messages that match the first condition are being moved to mailbox zzz

What's stranger is that this is still happening after I deleted this mail rule (and rebooted even)

Nov 20, 2009 11:16 AM in response to esquimalt

Hi,

I looked in the trash, just by chance, and found notification of your post there. Even weirder, it was not labeled as junk so I couldn't mark it as "not junk." In other words Apple mail is now so totally funky it is calling apple notifications junk. I'm guessing the apple operating system is teetering from overload. My son upgraded to snow leopard and his advice to me was to stay at leopard and wait to see what happens.

Sigh, looks like GUI animation experts may have sacrificed functionality for flash.

Dec 8, 2009 8:52 AM in response to Garrett Connelly

I'm having a great deal of trouble with Mail's rules as well. (Did a google search and came upon this thread!) So I'm going to post my problem and if anyone has any ideas, I would greatly appreciate it.

I have an IMAP email @u.washington.edu that has a limited allowance of storage. Being the pack rat that I am, I want to keep all of the emails I get on that address but would like them available on my iPhone as well.

So I set up a gmail account for this specific purpose and have a rule written:

"If account is" (my @uw.edu account)
"Copy message to" (my backup gmail account, which is configured as IMAP btw)

This rule works fine, but then I started to have duplicates appear in my Inbox. I'm ok with the duplicates but I would prefer not to have the same unread notification twice or even three times. I tried to set up another rule:

"If account is" (my backup gmail account)
"Mark message as read"

This rule appears to have no effect. I know this is a pretty long and complicated solution, so if any of you have an idea for a solution to my problem other than the one I just described, please let me know.

Also, the university will not allow me to forward my emails directly from their servers.

Thanks so much for any help!

Mail rules not working

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