Headphone Jack and volume control

I have very sensitive headphones and the volume control on the MBP is a bit squirrelly: I plug in the headphones, use Fn+f11 to change the volume to my usual setting (just one tick), go to iTunes to play some tunes and then the loudness is jacked up to the middle setting (which is the setting I use when I use the headphone as a line out hooked up to my stereo). Suffice it to say, my ears are a bit mad at me right now.

Is this a known issue, and how does one post a SW bug to get Apple Support? I tired looking for a file a bug, but I couldn't find it.

MBP 15", Mac OS X (10.6.1)

Posted on Oct 27, 2009 8:00 AM

Reply
16 replies

Oct 27, 2009 8:45 AM in response to kmac1036

No, what I'm saying is that I used Fn+f11 to bring down the volume to one notch, but when I hit play in iTunes, the volume was in the middle. My guess is that when I was manipulating the volume with the headphone jack plugged in, that whatever process is accepting the Fn+f11 event still thought to be driving on the speaker.

Maybe it would be better if there were a visual that said that it finally recognized the headphone (since it apparently takes long to sense.)

Oct 27, 2009 8:57 AM in response to kmac1036

My usual process is to plug in the headphones, set the volume, then hit play. I had visual confirmation that the volume was at my usual level. But when I hit play in iTunes, the sound was loud, and when I lowered the volume w/ Fn+F11, the volume was in the middle of the bar.

It sounds like a bug in the sound system in MacOS X if it's going to jack up the volume like that. Like I said earlier, if it didn't detect that I had inserted my headphones, then this would explain the volume mess up.

EDIT: The memorized volume associated with the headphone jack was the volume setting for the lineout. (At home, I hook up the MBP to my stereo, elsewhere I use my headphones.)

Message was edited by: phej

Message was edited by: phej

Dec 10, 2009 10:56 AM in response to phej

I'm having the exact same issue. It is very annoying. I listen to my music at work from my Macbook Pro, and to have a loud blast to the ears first thing in the morning is not pleasant at all. Here are my steps to reproduce:

1. Turn on Macbook Pro.
2. Turn volume level down to 2 bars by hitting the volume down button on the keyboard.
3. Open iTunes.
4. Plug in headphones.
5. Hit play on iTunes.
6. Music blasts my head and I spill my coffee.
7. Quickly hit volume down button on keyboard. Notice that it is now again back at 50% system volume, but in step two I turned it down to 2 bars.

This isn't cool at all.

Dec 28, 2009 6:22 AM in response to phej

I'm having this same issue as well.

I bought a new pair of Monster Turbine in-ear headphones. I have to put my Mac volume down to notch one or two. Even at two, it's too loud. So I end up having to adjust the volume within an app.

This is unacceptable for several reasons. One being that my MBP should not be outputting music loud enough to damage my hearing at notch #2. The other is that I shouldn't have to manually change the volume in each app, because when I unplug my headphones, I end up having to readjust them yet again.

This is annoying, and I'm curious if it's a common problem but no one cares to talk about it? If it's not common, I will take my MBP back and get a replacement.

Totally unacceptable.

Dec 28, 2009 7:14 AM in response to dallen33

You're going to have to come to grips with using BOTH the master volume control (F10, F11 and F12) AND the volume control in iTunes, assuming you use iTunes to play your music. When iTunes is open, the iTunes volume control limits the maximum volume that can be obtained by adjusting the master volume control. So if you have extremely efficient headphones (which play a very low signal relatively loudly), set the iTunes volume slider low enough to make the volume comfortable even when the master volume control is at its highest setting. And if you have relatively inefficient headphones, set the iTunes slider higher to permit an appropriate range of volume adjustment with the master control.

You will also have to get used to the fact that when something is plugged into the headphone port, the MBP has absolutely no way of knowing how efficient the connected device is, i.e. whether the volume level being delivered to the listener by that device is comfortable or uncomfortable. Different headphones/earbuds/external speakers may deliver the same music to the listener's ears at very different volumes, even though the computer is set exactly the same. Nor does the MBP have any idea what the listener's preferences are: some want to hammer their eardrums into a state of permanent tinnitus, while others like to keep their music quiet. This is why volume controls are provided in the machine and the software running on it. There is no way for your MBP to make all your decisions for you; you have to do some of the work yourself.

Jan 4, 2010 10:17 PM in response to dallen33

dallen33 wrote:
Why should I come to grips with this? My Windows 7 install on this very MacBook Pro handles volume just fine. I can have my speakers at 50%. Plug in my headphones. Still at 50%, but not deafening.

This is obviously either a) by design or b) a bug. I'll be submitting it to Apple as b.



Many people actually complain about a LACK of volume when using their Macs under windows, dallen33.

The headphone port on the Mac is a "dumb" port. It can't determine the impedance and efficiency of whatever you happen to be plugging into it at the time. If it was "intelligent" it would probably require Apple specific headphones, which would have everyone up in arms about trade restrictions and the like. If it was configured to provide a muted maximum output level suitable for headphones that produce the maximum possible volume then there would be thousands with lower efficiency headphones, including some with very high quality ones, complaining that the sound was too quiet (just as some do about the Windows output level) !

Surely this stuff is pretty easy for people to sort out for themselves. If you have headphones that produce a high output level then turn down the volume slider in iTunes right down before you stick 'em in your ears and then gradually adjust the volume upwards until it is at the level you would like!! If you do this you will find that the volume starts at zero even if the system setting is at maximum.

Alternatively, buy yourselves some high quality, lower efficiency headphones.

Cheers

Rod

Jan 4, 2010 10:32 PM in response to mgrant

mgrant wrote:
I'm having the exact same issue. It is very annoying. I listen to my music at work from my Macbook Pro, and to have a loud blast to the ears first thing in the morning is not pleasant at all. Here are my steps to reproduce:

1. Turn on Macbook Pro.
2. Turn volume level down to 2 bars by hitting the volume down button on the keyboard.
3. Open iTunes.
4. Plug in headphones.
5. Hit play on iTunes.
6. Music blasts my head and I spill my coffee.
7. Quickly hit volume down button on keyboard. Notice that it is now again back at 50% system volume, but in step two I turned it down to 2 bars.

This isn't cool at all.


Except that isn't actually what happens, mgrant.

The system volume and iTunes volume controls operate independently of each other. Opening iTunes and playing a track has no effect on the maximum system volume setting itself. The latter will still be on two bars after you open iTunes, plug in headphones, and start playing a track. Maybe you are hitting the wrong function key if you are finding it changing?

All you need to do to avoid any of these problems is to use the slider in iTunes to reduce the volume before beginning to play. Even if the overall system volume is left set to maximum level, dropping the iTunes slider to zero will reduce it to nothing, and you can increase the output to the level you would like through your own set of headphones. It isn't hard to do!

Cheers

Rod

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Headphone Jack and volume control

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