Our webpage does not load correctly.

Question

Level 2

470 points

Our webpage does not load correctly.

I can't get our homepage to open correctly in Safari- but only on 1 mac out of the 3 I own-the other 2 load fine!
the website is
www.tetonhabitat.org.
basically the body of the website right justifiys off the screen.
Again, only on one computer. I have cleared cache and reset Safari.
thanks for any leads.
Laura Drew

24" Intel, ATI Radeon HD 4850, Mac OS X (10.6.1), 1 TB HD, 3.06 GHz, 4GB mem,

Posted on Oct 28, 2009 2:49 PM

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Answer 1

Oct 28, 2009 2:53 PM in response to Laura Drew1

What do you mean by "right justifies off the screen"? Right-justified text is text that aligns on the right-hand side and wraps unevenly on the left side. Is that what's happening, or do you just need to scroll horizontally to see the rest of the page?

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Answer 2

Laura Drew1 Author

Level 2

470 points

Oct 28, 2009 3:01 PM in response to Golden Shoes

hmmm, no, the top of the website (the banner I guess you would call it) is in the center, then the middle part (a frame?) is all the way to the right, I have to scrolll to see it...
then there is info at the bottom (in the correct place.
We use WordPress . The designer who helped us uses a mac and his is fine, so is the 2 others in our house....
Just my newer machine.
It has been like this for apx 2 months (the webpage is probably only that old)
thanks
ps I could take a screenshot and post it on a website if it would be helpful.

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Answer 3

Oct 28, 2009 3:07 PM in response to Laura Drew1

Hmmm…try creating a new User account and test it in Safari there to see if the problem shows up.

Also, try resetting Safari in the current account:

Safari > Reset Safari… check the top 5 boxes and click Okay, then restart Safari and test the page again.

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Answer 4

Laura Drew1 Author

Level 2

470 points

Oct 28, 2009 3:12 PM in response to Golden Shoes

the reset did not work, but it was totally fine in a new user account.
Now what? 🙂

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Answer 5

Oct 28, 2009 3:18 PM in response to Laura Drew1

Let's try something simple:

Quit Safari.
Go to Home/Library/Preferences and remove the com.apple.Safari.plist file.
Restart Safari and see if the problem continues. If not, delete the file you removed and re-set your preferences for Safari.

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Answer 6

Laura Drew1 Author

Level 2

470 points

Oct 28, 2009 3:47 PM in response to Golden Shoes

I found a posting on WordPress's site on a similar issue and emailed it to our webdesigner.
What ever he did on his end worked.
here is the link if anyone in the future can use it.
http://wordpress.org/support/topic/319459
thanks for your help

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