Magic Mouse Not Working

I'm incredibly annoyed. I installed this product exactly the way that Apple asked me to, but no luck. APPLE, can you at least acknowledge that there is a problem here? This post is marked as answered, but it clearly is not.

For me it was a conflict with USB overdrive:

http://forums.macrumors.com/showthread.php?t=811510&highlight=magic+mouse

Same here. Got Magic Mouse yesterday, installed software, and No luck. In Apple Menu-About This Mac-More Info-Bluetooth, I see that "AppleWirelessMouse: Firmware Version: 132"... Is that normal?

I should point out in the MacRumors forum post that an uninstall using the "Uninstall USB Overdrive Utility" is required. Not just removing the preference pane.

Awesome! Thanks for that tip 🙂 Works perfectly.

This did it. What did I even install that thing anyway? Thanks dean.

Uninstalling USB Overdrive worked for me as well. I called Apple Support just before uninstalling, and they were not aware of the conflict. Actually, my technician had never heard of USB Overdrive. Their other suggestions were not helpful. The technician said he would look into updated the Magic Mouse documentation with this information.

P.S. I had been using USB Overdrive to map the Mighty Mouse third & fourth clicks to the Back & Forward buttons in Firefox. This is no longer necessary with the Magic Mouse, but I do hope they can add three-finger gestures to activate Expose & Show Desktop. This would put the Magic Mouse on par with the trackpad. The Magic Mouse feels a bit limited without a couple more click or gesture options, which will hopefully be configurable.

I have the same situation. I installed the software before I received the mouse but I can't see the real control panel. Just a plain mouse control panel. I don't understand why the software does not install.

Any other ideas??

Uninstalling USB overdrive did the trick. After uninstalling it and rebooting the mouse now let's me do what I can do with the mouse.

Thanks!

This did NOT solve it for me as I do not have "USB Overdrive" installed (nor do I know what that is, I searched for it using spotlight and it did not come up). I bought my Magic Mouse yesterday and none of the gestures are working. Only left and Right click. There is no option in the settings menu to override, and my software is up to date.

Installed & seeing the control panel but mouse behaving very sluggish as though out of range, yet only 4 feet from Mac Pro. Is there a way of improving Bluetooth signal ?

I also am having the same Sluggish response with the Magic Mouse with my Mac Pro, The strange thing is i had installed Windows 7 (For Testing) on the same system, Windows 7 Doesn't exhibit the same sluggish response issues as OSX 10.6.1 or Bellow.

I had also tested the Magic Mouse with a Mac Mini (2009) that I use for my Media Center with Plex, The Mac Mini Also had the same problem as the Mac Pro with Sluggishness (Acting like bad Reception), so i have come to the limited conclusion that it has to be a Software related issued with the OSX Bluetooth Stack, since the Windows based Bluetooth Stack doesn't exhibit the problems.

I have issued a Bug Report to Apple, If you would like to also, Every report helps to get problems resolved.

Link to Apple Bug Reporter Site: https://bugreport.apple.com/cgi-bin/WebObjects/RadarWeb.woa

Good Luck to you, and lets hope with the 10.6.2 update coming out in the next few day's to a week that the problem has been addressed.

Take Comfort that your not alone with this problem.

Ken

I'm also noticing a problem -- no "momentum" scroll 😟

Purchased a Magic Mouse and installed the software update as instructed. I get the "Mouse" prefs pane but don't see any place to turn momentum on or off (as I had read in some blog somewhere).

I'm still running OS X 10.5.8 and I have a mini USB-to-Bluetooth adapter plugged in to a powered USB hub installed on the back of the computer (running the slower USB 1.x protocol).

I can click and scroll and perform two-finger gestures (where supported in the software), but I'm unable to get a "momentum" scroll by flicking faster or slower.

Any insights on this?

Just got my Magic Mouse and installed on my old iMac G5. Installed the updates. No luck. Found mouse but saw it as and ordinary bluetooth mouse. After reading around, uninstalled USB overdrive, i.e. used the uninstaller and restarted and now all is good. Takes a bit of getting used to but I'm already very happy with it.

Ok, here's what you can do to try and fix a Magic Mouse that doesn't work properly with Snow Leopard. These instructions are a compilation of information from several sources, including this forum and Apple's customer care.

If these tricks don't do the trick for you, there's currently no other solution left but to re-install OS X. This is what you'll hear from Apple's phone service too. But don't take those disks out just yet: these instructions may help you.

If your Magic Mouse isn't working with Snow Leopard, here's what you can try to fix the problem:

: First un-pair your MM and your Mac, turn the mouse off, and work with some other mouse during these steps.

: If you've got USB Overdrive, Microsoft Keyboard or Logitech Control Center installed, remove them. Also check there's nothing related to these programs left at Login Items (see System Preferences => Accounts). If you know how to, make sure there is nothing left of these programs anywhere in global and/or personal Libraries, and that no processes related to them is running. Finally reboot.

: Install the OS X 10.6.2 update -- even if you've already installed it, either through Software Update or manually. After installing, reboot. You can download the update here: http://www.apple.com/downloads/macosx/apple/macosx_updates/macosxv1062update.htm l

: Install the Wireless Mouse Software Update for Snow Leopard, and reboot. (I know, it's all too windowish...) The update is available here: http://support.apple.com/kb/DL950

: Turn your Magic Mouse on, and go to System Preferences => Mouse. (You did reboot after installing the software update, didn't you?) If Bluetooth isn't turned on, do that. If your mouse isn't detected, turn it off and back on. When your mouse is found, click Continue.

If you were lucky, your Magic Mouse is now detected and working in all of it's glory. If so, good for you! For me, this didn't help: I've had both USB Overdrive and Logitech Control Center installed on my MacBook, and even though there seems to be no trace left of them and I've taken the above steps several times, my fancy new MM is still as good (if not worse) than a dull 2-button rat. I think I'll end up re-installing OS X, since I already waited several weeks for my mouse to arrive, and don't think I have the patience to wait for who knows how long for Apple to fix this.

Just have to think of it as a fresh start I guess. =I

-j.

Message was edited by: Jyri-poika

Message was edited by: Jyri-poika

Message was edited by: Jyri-poika